#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(225)952-9400

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8181 Airline Hwy

Baton Rouge, LA 70815

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 347 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (347)
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Showing 1-30 of 347 reviews
Great store I would tell everyone, my experience at the location on 8181 airline hwy
Store was clean, I would tell everyone about how great my experience was at this store .I would continue to buy all of my products and house appliance s.the service was great and I did appreciate the service and the dedication of the employees there at that location
by
  • Pro
  • Recommended
aiways a great store experience
I've always had an easy and excellent visit to this store. Before visiting I have an idea about what I want and need. There's always somebody to assist me when I need help. I'm no expert on some of the things or projects I attempt to do but so far I've always gotten the answers from store associates that I needed Yes I would probably recommend not only this store but another one located in Zachary, Louisiana which I visit frequently also.
by
    • Recommended
    Excellent Customer Service
    My primary purpose was to return an item purchased online. I thought it did not fit. Associate Roderick in that area went to computer to look at models. We viewed installation video and I realized that mine would fit after all. He was very friendly, courteous and helpful. Once we were done, he helped another customer. I used the store computer to find location of Johnson's Furniture Feed. But, not expecting it to be in paint section, walked past it. Associate (lady) in paint helped me find it. Cashier, Danielle, was a ray of sunshine, very friendly and efficient. Overall an excellent visit.
    by
    • Recommended
    Great store to shop. Lots of excellent help.
    The store was clean, well stocked and great help from associates. The associates offered assistance without us having to request and that is BIG>
    by
      • Recommended
      Great store experience!!!!!!
      I have been to home depots in several states. This was by far my best experience. The store associates were honestly willing to help. It was refreshing to find employees who care about customer service and want to work. The items I priced were surprisingly reasonable especially for the name brand. The aisle were easy to navigate. Prices were clearly marked. The last time I visited a home depot in Georgia the experience was so bad, I said I was not going to anymore home depots. Thank You and your staff for a job well done.
      by
      • DIY
      • Recommended
      Store Experience
      I enjoy shopping at Home Depot very much. Frequently I find it hard to find an associate to help me with my questions. Other than that, I enjoy the store!
      by
      • DIY
      • Recommended
      Great Employees !!!
      Great Employees and Great Managers always helpful !!!!!!
      by
      • Pro
      • Recommended
      home depkt has quality items and availability of products
      Whenever I need items for my home Homedepot is always the first place I come. I am often teased by family and friends. If they are looking for me, I can be found at homedepot.
      by
        • Recommended
        Great Store
        Great Employees and Managers always helpful and friendly
        by
        • Pro
        • Recommended
        Amazing customer service!
        I went into the store with some print outs of products from the website. I was lost and confused and simply overwhelmed by the size and amount of items in the store. I'm a secretary, not a contractor or anything of that nature. Fortunately, a young man offered his assistance. I showed him my print outs and he walked me item to item. He helped me compare some items I had questions about, and even helped guide me to check out. After checking out, he completed the sale by loading my car. It was so nice not to be handed off from associate to associate and to have someone help me the entire time. I expected the trip to be an hour and a half, and with his help it was just 20 minutes and I accomplished everything on my list (and a few extras for myself). Luckily, everything I needed to purchase was available at that store. I will feel much more comfortable shopping there in the future, and will recommend it to all of my friends.
        by
        • Pro
        • Recommended
        Great Customer Service in store!
        I recently went to the store shopping for ceiling fans and electrical supplies. I was assisted by Mr. Robert in the Electrical Department. He took the time to answer all my questions and gave me several options to resolve my issues. I really appreciated his attention to my needs.
        by
        • Recommended
        I love shopping here.
        The store was very clean. I knew what I was shopping for, so I didn't require assistance.
        by
          • Recommended
          Great store experience!
          I am in the process of painting my home and had many questions. The associate at the paint desk was very helpful and knowledgable about the product and prices. Keep up the good work on hiring professional employees Home Depot!!!
          by
          • Pro
          • Recommended
          Great store experience
          The store was very well kept. Cashier did a wonderful job. Always smiled and she was very helpful.
          by
          • DIY
          • Recommended
          Survey
          Associates where well informed and friendly. Shelves where stocked and neat.
          by
          • DIY
          • Recommended
          good experience overall
          the associate in plumping department was very helpfull
          by
          • Pro
          • Recommended
          it was great
          The store was very clean with the help of a assistance it was easy to find my product.
          by
            • Recommended
            Very Pleasant
            I found what I was looking for at a good price and the cashier greeted me and it felt sincere.
            by
            • Pro
            • Recommended
            VERY helpful associates!
            I was offered help by an associate is every department I visited. Associates are very friendly and eager to help! Great customer service.
            by
            • DIY
            • Recommended
            Great Service in Electrical and Checkout Returns Cashier
            Clean well organized store, even during stocking at close to closing hours, with few customers in store. Excellent service in Electrical ask for Cary
            by
            • Recommended
            Great
            Great people work there, clean store and restroom.
            by
            • Pro
            • Recommended
            Great Store Experience
            The store was so clean and organized and everyone was so friendly. They were very helpful and they all did their jobs with a smile.
            by
              • Recommended
              The Home Depot Experience
              The assocuate and the cashier who served me were knowledgeable, courteous and friendly. They represented the Home Depot with the kind of customer service that makes spending a pleasant experience.
              by
              • Pro
              • Recommended
              I am always able to find what I need to complete a project. Sometimes a associate recommend a way Idid not know and it always work just fine.
              All of the items were labeled not hard to find. Store was very clear.
              by
                • Recommended
                STILL OPEN
                On a stormy day with the lights out, the Homedepot is still open for business. A great day in the neighborhood. It was not a wasted trip. The Associate helped find the item required.
                by
                • Pro
                • Recommended
                Very good trip to the store
                The store was clean and uncluttered and I received the help I needed very quickly.
                by
                • DIY
                • Recommended
                This floor is for you!
                This store was well kept and everyone was working at that time to keep it that way.
                by
                • DIY
                • Recommended
                Great Store Experience!
                The store was clean and products were easy to find. I was very happy with the help I received at the paint desk! I will recommend this store to all of my friends and family!!!
                by
                • DIY
                • Recommended
                Very knowledgeable and helpful workers.
                The store was more organized, the people were more knowledgeable and helpful, the products were abundant and in stock than their competitor. It was a pleasure to spend my money at this store AND the location was close to my home..
                by
                  • Recommended
                  Frustrating!!!
                  Simply put...They have the worst associates and customer care cashiers that I have ever seen...It took over 2 hours to get a transaction half-way done!!!
                  by
                  • DIY
                  Showing 1-30 of 347 reviews

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