#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(225)952-9400

Store Hours

Mon-Sat:
6:00am - 9:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

8181 Airline Hwy

Baton Rouge, LA 70815

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Car with trunk open and app
Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.4 out of 342 reviews
85%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (342)
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Showing 1-30 of 342 reviews
The location is easy to get in & out on my lunch hour!
The location is easy to get in & out on my lunch hour!
by
  • Verified Purchase
  • Recommended
This store is remarkable. The employees take the time to tell you which ailes to find the items,...
This store is remarkable. The employees take the time to tell you which ailes to find the items, and also walk with you to obtain the items you can not locate. The store is very busy , but you feel great by getting personal attention from everyone including Tony, the store manager.
by
  • Verified Purchase
  • Recommended
you may have a problem if handicap shopping carts are not near the door in getting an employee to...
you may have a problem if handicap shopping carts are not near the door in getting an employee to get you one.
by
  • Verified Purchase
  • Recommended
I received superior customer service at this HD location. Clint in car rental and Matt in blinds ...
I received superior customer service at this HD location. Clint in car rental and Matt in blinds were both especially helpful. Even though this store is a bit out of the way, I'll probably return because of the positive atmosphere.
by
  • Verified Purchase
  • Recommended
The flooring department person was at his station and very helpful with everything I needed for m...
The flooring department person was at his station and very helpful with everything I needed for my project. The cashier was courteous and told me about some discounts that were available. The young man who helped load my order was very pleasent.
by
  • Verified Purchase
  • Recommended
Employees go out there way to help you with whatever needs you have!
Employees go out there way to help you with whatever needs you have!
by
  • Verified Purchase
  • Recommended
The customer service of this store was exceptional. I strongly recommend this store for all of y...
The customer service of this store was exceptional. I strongly recommend this store for all of your home service needs.
by
  • Verified Purchase
  • Recommended
Have to say this store has come a long way since my 1st visit in 2016 when I moved to Baton Rouge...
Have to say this store has come a long way since my 1st visit in 2016 when I moved to Baton Rouge. Staff are more engaged and openly to help when they sense customer confusion.
by
  • Verified Purchase
  • Recommended
This store is geared more towards contractors so the materails are more readily avavailab.
This store is geared more towards contractors so the materails are more readily avavailab.
by
  • Verified Purchase
  • Recommended
My at home project went very well Thanks again to the Asian Fellow in the plumbing Isle working O...
My at home project went very well Thanks again to the Asian Fellow in the plumbing Isle working On Sunday evening. I shook His hand before I left the store because He gave Me so much confidence & insight in the job he helped me find parts for. Again, I thank Him. He was very kind & helpful. He took His time to explain the system to Me!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
They r Great Thanks Again Steve
They r Great Thanks Again Steve
by
  • Verified Purchase
  • Recommended
I was very pleased with the cashier, Tina. She made sure we had assistance with placing the mulc...
I was very pleased with the cashier, Tina. She made sure we had assistance with placing the mulch in our vehicle.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Please keep up the good work
Please keep up the good work
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Everyone was helpful
Everyone was helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
I received great customer service from your cashier Tina and will make this store my store
I received great customer service from your cashier Tina and will make this store my store
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Your store have caring people that work there I walk in and imI well greeted
Your store have caring people that work there I walk in and imI well greeted
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Keep up the good work
Keep up the good work
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Your store was stocked clean and friendly staff Everyone I went to had knowledge of where I neede...
Your store was stocked clean and friendly staff Everyone I went to had knowledge of where I needed to go I want to thank you and again your manager Troy was helpful
by
  • Verified Purchase
  • Recommended
1 found this review helpful
This store is conveniently located near my home, I love the layout of the store, items easy to lo...
This store is conveniently located near my home, I love the layout of the store, items easy to locate, shelves always well stocked and organized, staff very knowledgeable about the products that the store carries, cashiers are very friendly and always ready to help out.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Ja Myesha was very helpful and pleasant!
Ja Myesha was very helpful and pleasant!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
poor service, dirty and cluttered. hardly any stock on shelves and employees acted like you were ...
poor service, dirty and cluttered. hardly any stock on shelves and employees acted like you were bothering them when asked a question. stay away from this store if possible
by
  • Verified Purchase
Even though I arrived about two minutes before closing, I was still able to come in and Shop and ...
Even though I arrived about two minutes before closing, I was still able to come in and Shop and checkout quickly. Very much appreciated on a Sunday night!
by
  • Verified Purchase
  • Recommended
Angela was so Helpful and made sure I left a very satisfied customer.
Angela was so Helpful and made sure I left a very satisfied customer.
by
  • Verified Purchase
  • Recommended
Employees misdirect you to opposite ends of store even looking at the HD APP on their cells. If ...
Employees misdirect you to opposite ends of store even looking at the HD APP on their cells. If you can find someone who is interested in helping you rather than talking with their friends it will probably be at self check out or Tania. If you can find someone they simply tell you they don't have the product, but don't do to the shelf and look or look at the backup stock. Sharp contrast to Lowe's where they said wait let us check stock, we are sorry it will take a few minutes to get it down for you is that OK ? Horrible careless service at this HD. Never going back and cancelling my HD card
by
  • Verified Purchase
Your store was clean and friendly. Your cashier were awesome. You have a cashier named Tina she h...
Your store was clean and friendly. Your cashier were awesome. You have a cashier named Tina she have a lovely smile and attitude. I found everything I needed. I will be visiting this store again.
by
  • Verified Purchase
  • Recommended
very good
very good
by
  • Verified Purchase
  • Recommended
I had an idea...Home Depot had just what I needed to make it happen!
I had an idea...Home Depot had just what I needed to make it happen!
by
  • Verified Purchase
  • Recommended
My Experience was Awesome the floor person was very informative and the cashiers are super friend...
My Experience was Awesome the floor person was very informative and the cashiers are super friendly and very knowledge of the great discount and promotions for the store.
by
  • Verified Purchase
  • Recommended
This store is busy so they are out of items sometimes. On average messy customers come to this st...
This store is busy so they are out of items sometimes. On average messy customers come to this store (many don't care to put stuff back in the right spot). I gave it four stars because on average the employees are helpful.
by
  • Verified Purchase
  • Recommended
Every employee I came into contact with were very nice and helpful.
Every employee I came into contact with were very nice and helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 342 reviews

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