#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)857-0362
Tool & Truck Rental(850)857-0368
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5309 N Davis Highway
Pensacola, FL 32503
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.8 out of 557 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (557)
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Showing 1-30 of 557 reviews
Be Careful when ordering bathroom materials
Open you shower pan, tub enclosure or anything else that has been shipped to the store. It will probably save you a trip to return a damaged item. Open it in the store before you leave!!
by
    Great customer service
    Friendly people who are eager to help.
    by
      ALWAYS SEEM TO HAVE WHAT YOU NEED!
      I needed two items and after a bit of a hunt found the usual HD customer service guy who walked me to precisely where it was. I'd say usual but that's the right assessment of HD customer service.
      by
        • Recommended
        4stars
        Electric Toro leafblower is a beast
        by
          • Recommended
          Great store
          The associates at this store are so much more willing to help than any other HD I have been
          by
            • Recommended
            Excellent Customer Service
            This is my favorite Home Depot in town. They know me and help me with issues or make recommendations that are helpful. Always friendly and knowledgeable
            by
              • Recommended
              Chris is the MAN!
              Everyone was super friendly and greeted me multiple times, but I still rarely as for help. As soon as I started loading boxes of flooring myself, Chris, immediately stop me and took over. Greta experience at this Home Depot.
              by
                • Recommended
                Had what we needed
                Did not have the item I researched after seeing it advertised online but got the same price on one that was a different brand and larger then we looked at originally, very happy.
                by
                  • Recommended
                  Excellent customer service
                  Messed up and purchased items with the wrong card, I was shopping for my mother also and used her card to buy my items. Naa , yeah that was her name, corrected this and then I realized that I had not gotten my military discount. Naa was very patient and professional in correcting this as well. Thank you Naa.
                  by
                    • Recommended
                    2 GREAT CASHIERS--SALLY and NAA
                    APPLIED FOR A NEW CREDIT CARD WITH THE HELP OF THESE 2 NICE, FRIENDLY LADIES. AND MADE A PURCHASE I HAD BEE THINKING ABOUT FOR MONTHS
                    by
                      • Recommended
                      Damon: Excellent Help in Flooring & Blinds
                      All staff were particularly kind. This time in flooorung I was greeted by Mr Damon. He knew many answers and any he wasn’t sure he immediately looked up on the store system. Overall he made the experience really good!
                      by
                        • Recommended
                        Helpful team member
                        Honoray - (spelling) was super helpful and took extra time to find the right solution to our problem.
                        by
                          • Recommended
                          Awesome store
                          The employees are very helpful.
                          by
                            • Recommended
                            Great customer service
                            Found the perfect plant but no price. Cashier took the time to help locate and check out quickly!
                            by
                              • Recommended
                              Great Store
                              I can always find what I'm looking for at Home Depot and if not, there's always someone to help me there.
                              by
                                • Recommended
                                Great experience.
                                I truly like the staff and the organization of the store. I actually live close to the other two stories, but this one in particular is my favorite. Things seem to be structured better in my opinion. I also have built a rapport with many employees who I have seen down through the years and they Always informative and very helpful!! To meet they actually work like people on commission which of course we know that they are not getting. Great service great experiences!!!
                                by
                                  • Recommended
                                  Helpful
                                  Sammy went over and beyond..super helpful and very nice and understanding..
                                  by
                                    • Recommended
                                    Terrible experience.
                                    Worst customer service I’ve ever experienced at Home Depot
                                    by
                                      Customer service
                                      What a pleasant visit. So many employees and even an outside vendor, so willing to stop and help us find items we were looking for. Our cashier helped us to be able to use our military discount and made a suggestion to update the profile so we could use the phone number in the future.
                                      by
                                        • Recommended
                                        Thanks Sammy
                                        I spoke with a girl named Sammy about needing some new appliances and also cabinets and countertops and she was very helpful answered all my questions and was very informative on the different styles and designs that are current at the moment thank you Sammy for all your help I will definitely be using Home Depot for my cabinets and countertops now and in the future thanks again Home Depot thank you Sammy
                                        by
                                          • Recommended
                                          Very happy shopper
                                          I came in for some general questions that I needed answers to about some appliances and also about some measurements in my kitchen for some new cabinets and Sammy in that department today was extremely helpful answered all my questions with confidence, and then even help me find the part that I needed for an appliance in my house. Couldn't be more happier thank you so much Sammy for all your help thank you Home Depot
                                          by
                                            • Recommended
                                            Great price
                                            I went to look for appliances. I really like The appliance specialist. Her name Sammy. She was very nice and helpful. I really enjoyed my shopping. I really recommend.
                                            by
                                              • Recommended
                                              Friendly helpful workers here
                                              Very helpful and friendly store personel. Not pushy or salesman like, just helpful, informative, and friendly. Also lots of stock on items unlike some other stores.
                                              by
                                                • Recommended
                                                No cahsiers
                                                Three able bodied employees standing in front of self checkouts talking instead of someone ringing my purchase up. Will not be back if I have to do their job.
                                                by
                                                  Home Depot #6853
                                                  Excellent service! A++++++++....Everyone was friendly and very interested in your needs. I bought three appliances at one time. I'm very satisfied.
                                                  by
                                                    • Recommended
                                                    A Fantastic Employee!
                                                    Honeray in the plumbing department is SUPER. He is knowledgeable and will help you with any problem. I especially like his kind words and positive attitude. A great employee!
                                                    by
                                                      • Recommended
                                                      Amazing
                                                      Everything was amazing
                                                      by
                                                        Michael is great!
                                                        Michael knows everything I that store. Find him and he will help you!!
                                                        by
                                                          • Recommended
                                                          A man's toy store
                                                          I was pleased with the service I received during my visit to Home Depot on Davis Hwy in Pensacola Florida. I was surprised there were attendants available to help which is rare in hardware stores these days. I got what I needed to get my job started and was on my way without any long waiting other than waiting for the rain to stop...
                                                          by
                                                            • Recommended
                                                            Kathy in gardening
                                                            Kathy was very helpful and patient!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 557 reviews

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