#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)857-0362
Tool & Truck Rental(850)857-0368
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5309 N Davis Highway
Pensacola, FL 32503
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Customer Store Reviews

  • 4.8 out of 538 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (538)
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Showing 1-30 of 538 reviews
I left a different home improvement store very upset after waiting 2 hours there for nothing but ...
I left a different home improvement store very upset after waiting 2 hours there for nothing but disappointment. I decided to go to this Home Depot and I’m so glad I did. Within 5 minutes of being there I was greeted and asked if I needed help. I got what I needed and was in & out of there within 15 minutes! Walked in with a frown and walked out with a smile thanks to the associates! I can’t remember the guys named that helped but he was awesome. The cashier Jess was super sweet and friendly our whole interaction. Such amazing service at this location, I will be back
by
  • Verified Purchase
  • Recommended
The stores are always neat and organized. Someone is always available to assist me. All of th...
The stores are always neat and organized. Someone is always available to assist me. All of the home depot stores in the Pensacola areas are awesome and convenient.
by
  • Verified Purchase
  • Recommended
Employees were friendly and knowledgeable. The items we were interested in were organized and on ...
Employees were friendly and knowledgeable. The items we were interested in were organized and on display.
by
  • Verified Purchase
  • Recommended
I go out of my way to come to this Home Depot because of one reason is the staff is so friendly. ...
I go out of my way to come to this Home Depot because of one reason is the staff is so friendly. I especially want to thank Sammy in appliances, she was extremely helpful when I was shopping for a new fridge and I’m extremely happy with my new Frigidaire. She also went out of her way to help my father with some warranty issues he had concerning a purchase he made and I was very thankful for that. Eric in flooring I believe is also a big help he’s helped me on many many occasions and he never ever feels like I’m wasting his time and he’s always eager to help.
by
  • Verified Purchase
  • Recommended
I always find what I need here and completely satisfied with helpfulness of most workers. When y...
I always find what I need here and completely satisfied with helpfulness of most workers. When you remodel, you go here every day to make your Home Better! Great Store!
by
  • Verified Purchase
  • Recommended
Thank you Home Depot and special thanks to Sammy in the appliance department she was very helpful...
Thank you Home Depot and special thanks to Sammy in the appliance department she was very helpful and answered all the questions I needed answered about the specific appliances that I am getting ready to buy. She even help me out with a issue unrelated to appliances in the garden department and not once did I feel like I was wasting her time or holding her up from another sale. Again thank you Home Depot and thanks again Sammy I look forward to shopping with you guys in the future
by
  • Verified Purchase
  • Recommended
Purchasing items and supplies from Home Depot is fine - they have what you need. However, dealing...
Purchasing items and supplies from Home Depot is fine - they have what you need. However, dealing with HD's contractors is a nightmare and a ripoff. They obviously do not monitor contractors for honesty or integrity and that lack of supervision shows in the way the contractors treat the customers. I could cite several recent incidents that would curl your hair, but I will save those for any interested HD management. Suffice it to say, if you need a hot water heater or other appliance, buy it here if you wish, but find your own installation team!
by
  • Verified Purchase
  • Recommended
Pretty Good Home Depot. Very few jerks work there.
Pretty Good Home Depot. Very few jerks work there.
by
  • Verified Purchase
  • Recommended
The associates were helpful, friendly ,and knowledgeable. Everything I needed to remodel my home...
The associates were helpful, friendly ,and knowledgeable. Everything I needed to remodel my home I found it. The store was clean and in order.
by
  • Verified Purchase
  • Recommended
The employees at this store are always willing to help with products or answer questions...will d...
The employees at this store are always willing to help with products or answer questions...will definitely give this store an A+
by
  • Verified Purchase
  • Recommended
I would suggest Home Depot have a customer rewards program. You buy so much you get points and ev...
I would suggest Home Depot have a customer rewards program. You buy so much you get points and eventually a reward.
by
  • Verified Purchase
  • Recommended
Very clean, wide uncluttered aisles,friendly salespeople and cashiers. Large, easy to read signs ...
Very clean, wide uncluttered aisles,friendly salespeople and cashiers. Large, easy to read signs (important for seniors like myself) and well stocked.
by
  • Verified Purchase
  • Recommended
Those living in this area know the impact of the local bridge still being out of use due to the h...
Those living in this area know the impact of the local bridge still being out of use due to the hurricane impacting us in September 2020. Despite a Lowe’s store being just 15 minutes from my home, I hold my home improvement needs list until I make the one hour trip each way (if lucky) to go to the HD on Davis Hwy. The personnel there are always helpful, and the prices and products are better.
by
  • Verified Purchase
  • Recommended
Excellent customer service experience. The Home Depot staff are very courteous and helpful. The ...
Excellent customer service experience. The Home Depot staff are very courteous and helpful. The store is very well organized and clean consistently. I had a pleasant shopping experience.
by
  • Verified Purchase
  • Recommended
Easy to shop and friendly help!
Easy to shop and friendly help!
by
  • Verified Purchase
  • Recommended
Very friendly and nice and was easy to find someone to show me where the product was that I was l...
Very friendly and nice and was easy to find someone to show me where the product was that I was looking for.
by
  • Verified Purchase
  • Recommended
The people are always nice and helpful. I'm always glad someone is around to help. the store is w...
The people are always nice and helpful. I'm always glad someone is around to help. the store is well laid out, yes it could use some cleaning but that doesn't bother me as long as there people to help.
by
  • Verified Purchase
  • Recommended
I shop at this store all the time! It's always very clean and stocked. The employees are so knowl...
I shop at this store all the time! It's always very clean and stocked. The employees are so knowledgeable about pretty much anything you ask them. Tim Wellborn works there and seems to know the store/inventory inside out. I love going to this Home Depot especially.
by
  • Verified Purchase
  • Recommended
This store is clean, employees are friendly & helpful & shopping experience goes smoothly!!
This store is clean, employees are friendly & helpful & shopping experience goes smoothly!!
by
  • Verified Purchase
  • Recommended
I shop frequently in this Home Depot store and have always found the employees knowledgeable and ...
I shop frequently in this Home Depot store and have always found the employees knowledgeable and friendly. They will go out of their way to direct you to the right areas to locate your shopping needs and answer any questions. I have bought supplies for my home and garden there and also appliances.
by
  • Verified Purchase
  • Recommended
We came in from Houston during the ice storms and decided to find what we needed to repair our ho...
We came in from Houston during the ice storms and decided to find what we needed to repair our home while we were here. We were going off memory and pictures alone. Miriah came and asked us if we needed any help. Boy did we land the jackpot of help and knowledge! She went far above and beyond looking at our grainy pictures and piecing it together and making sure we had everything we needed and then some! You could tell she has a true passion for helping customers! Please keep her at any cost and find more like her! Justin in garden and Joshua both were very helpful
by
  • Verified Purchase
  • Recommended
Personnel were excellent in answering questions or finding answers! Personnel were excellent us...
Personnel were excellent in answering questions or finding answers! Personnel were excellent us seeking to satisfy customer!! Personnel sent customer to correct person to assist!
by
  • Verified Purchase
  • Recommended
It seemed like none of the associates wanted us there or really even wanted to be there themselve...
It seemed like none of the associates wanted us there or really even wanted to be there themselves. I don’t enjoy going to this location and really only go when I have no choice because I have never had a pleasant experience
by
  • Verified Purchase
I was not in Pensacola on this trip But it is a very nice store too
I was not in Pensacola on this trip But it is a very nice store too
by
  • Verified Purchase
  • Recommended
Great customer service!
Great customer service!
by
  • Verified Purchase
  • Recommended
Mikalah was very helpful and had a great attitude. Thank you
Mikalah was very helpful and had a great attitude. Thank you
by
  • Verified Purchase
  • Recommended
Best costumer service of any home improvement store around. Sammy in Appliances was friendly, hel...
Best costumer service of any home improvement store around. Sammy in Appliances was friendly, helpful, and knowledgeable.
by
  • Verified Purchase
  • Recommended
Friendly Staff, low prices and fully stocked and clean!
Friendly Staff, low prices and fully stocked and clean!
by
  • Verified Purchase
  • Recommended
Asked an associate where Fatwood was located as the Internet site stated it was carried in the st...
Asked an associate where Fatwood was located as the Internet site stated it was carried in the store. In the Garden section, where it was stocked, he said that he had not seen it and did not think that his location carried it. He did not even use his app to see if it was carried. After re-accessing the sit on my phone I saw that there were 39 in stock in that store and noticed the location was aisle 67. Item was eventually found on aisle 66. Not very helpful. Cashier was more helpful in guiding me to where fireplace items were stocked.
by
  • Verified Purchase
This store has excellent customer service and everyone is willing to go above and beyond to make ...
This store has excellent customer service and everyone is willing to go above and beyond to make sure you find everything you need. They are very attentive and you really feel like they want to help everyone that enters the store.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 538 reviews

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