#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(850)857-0362
Tool & Truck Rental(850)857-0368
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
5309 N Davis Highway
Pensacola, FL 32503
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Customer Store Reviews

  • 4.8 out of 557 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (557)
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Showing 1-30 of 557 reviews
metal to metal paint
PAINT METAL TO METAL PAINT
by
    • Recommended
    Great Customer Service
    Store employees are friendly, helpful, and knowledgeable. Inventory is neat and plentiful.
    by
      • Recommended
      It is a pleasure to deal with employees with great attitudes
      I purchase and renovate houses and have been shopping at this Home Depot for over 20 years. The atmosphere at this store is friendly and caring. On my most recent visit I dealt with a kitchen/bathroom renovation expert. Ms. Sammy was extremely knowledgable and helpful. For all of my future projects I intend to deal with her exclusively, even if I have to wait.
      by
        • Recommended
        LG French door refrig w/ initial problem
        Bought this new refrig, didn't cool properly. The call center was SUPER courteous, polite and helpful, and most impressive. Then the service man James was equally so. Turns out an air flow valve or door had not been installed incorrectly. I never expected such wonderful support in this day when most vendors don't really care. I can highly, highly recommend LG for both product and service support. A most refreshing experience.
        by
          • Recommended
          Very helpful employees
          We bought a GE in wall oven that is very good. Sammy , the employee that helped us is awesome!!
          by
            • Recommended
            It's quite a good store.
            They cut my boards for free and they were friendly. They have good people working here. I appreciate it. Good prices on lumber.
            by
              • Recommended
              1 found this review helpful
              Best experience in a big box store!
              I was recognized in every dept.
              by
                • Recommended
                Great workers, very helpful
                I needed a part for my dryer and although you didn't have one in stock, Sammy in the appliance department was very helpful and provided me with a number to a company that I was able to order the part I needed. Thanks for you help Sammy
                by
                  • Recommended
                  Exceptional experience
                  I went to the Home Depot today after going to Lowe’s only because it’s closer after spending to much time at Lowe’s to no avail, didn’t have what I needed, had hard time getting help, employee that tried to help had no knowledge of plumbing and I wasted 30 minutes. I left without what I came for. I went to Home Depot and the employee that helped me was extremely knowledgeable and I was literally in and out in less than 15 minutes. I’ve been a customer of Lowe’s only because they’re closest and after today I have to say I am now a Home Depot customer, they did everything right and that allowed me to get in get out and get back and finish the job
                  by
                    • Recommended
                    Well stocked..Clean…easy to shop
                    Other stores did not have the parts I needed ;…Quickly n easily& with help of store personnel ::I got what I came to the store for.
                    by
                      • Recommended
                      Excellent Sales Rep
                      If you are in need of appliances, see Sammy. She is extremely knowledgeable, helpful and friendly.
                      by
                        • Recommended
                        Cashiers need to be trained better in customer service and taught how to measure.
                        Cashiers need to be trained better in customer service, and taught how to measure.
                        by
                          Great store
                          Every time I go to the store I have no problem finding what I need
                          by
                            • Recommended
                            Thanks Sammy
                            Shopping at the home Depot today with my father and I really want to thank Sammy in the appliance department because she's so helpful and she always goes out of her way to explain all the information not necessarily to me but to my father who asks a lot of questions. Sammy was very thorough as she explained all the warranty information and also was able to help us find the appliances we need to fit our budget for some upcoming rental properties. thanks again Sammy for always being so helpful
                            by
                              • Recommended
                              Fantastic service
                              Fantastic service from Julie. Home Depot has been helpful to me and stood behind everything they have sold me.
                              by
                                • Recommended
                                Great store
                                I buy everything I need
                                by
                                  • Recommended
                                  Above and beyond customer service
                                  Sandra, in the garden section, went out of her way to get me a plastic bag to cover my floor boards so that my car wouldn’t get dirty. She was very courteous and so kind to think of helping me in that little way.
                                  by
                                    • Recommended
                                    Great store!
                                    Helpful friendly and knowledgeable employees. They have consistently exceeded my expectations.
                                    by
                                      • Recommended
                                      Plenty of stock
                                      I walked in saw the product line I was after, picked one out went straight to cashier (who was smiling and friendly). Was not greeted by anyone this time but that's rare at this store.
                                      by
                                        • Recommended
                                        Good experience
                                        The store is clean and well arranged. Although I interacted with only a few employees, all were cheerful,helpful and well informed.
                                        by
                                          • Recommended
                                          grass plugs
                                          It is grass, what else csn I say about it?
                                          by
                                            • Recommended
                                            Above and beyond
                                            Went in looking for replacement ice maker, they did not carry in the store but Fred Carter went above and beyond trying to help me including calling other stores in town trying to find one, and not other Home Depot stores other appliance stores, never had such excellent service! Thanks Fred!
                                            by
                                              • Recommended
                                              Sammy was awesome
                                              Sammy in the appliance department was very knowledgeable and courteous
                                              by
                                                • Recommended
                                                Expert Staff
                                                While trying to figure out a solution to my lighting problem, a kind gentleman offered assistance. Jeff in Electrical was very knowledgeable and offered very helpful suggestions. I came home with exactly what I needed! I had really hoped I would run into someone like Jeff! I definitely recommend this store!
                                                by
                                                  • Recommended
                                                  Great service
                                                  With so many different appliances available during this smart era, it is essential to have people like Sammy in the Appliance Department to help me choose the right appliance that I need. I was only shopping around for prices on this trip but Sammy was very helpful explained everything to me and even went over some of the warranties and protection plans. Thank you Home Depot and big thank you to Sammy in the Appliance Department
                                                  by
                                                    • Recommended
                                                    Good Garden Department
                                                    Tammy was very helpful and friendly (Garden Department)
                                                    by
                                                      • Recommended
                                                      Happy shopper
                                                      Sammy in the appliance department was especially helpful in helping me find a ice maker that I needed for an old model refrigerator. I didn't think that I'll be able to find one but she was able to help me find one online for a great price. Thank you so much Sammy for going out of your way and helping me today
                                                      by
                                                        • Recommended
                                                        Outstanding Store
                                                        Every time I go in no matter what its for its spotless, Organized and all the employees are so happy to help you
                                                        by
                                                          • Recommended
                                                          Great Floor Associates
                                                          We went to this Home Depot that we were not familiar with and walked away with a very positive experience. If what you want a store with associates that are quick and willing to help you find what you are looking for, then go to this Home Depot.
                                                          by
                                                            • Recommended
                                                            Love this store
                                                            I was shopping for several parts that I needed to complete a job and a rental property and I needed some assistance with some appliances and Sammy in the appliance department was very helpful she always goes above and beyond. It's so nice to know that my father and I are well taken care of when we shop for our appliances at home Depot and Sammy in appliance department helps us
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 557 reviews

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