Reviews for Pinellas Park #289

Great staff. Always helpful

The store is very neat & clean. Sometimes the shelves are empty when you look for items. It's very hard to find associates when you need help. I tried several times to get help & advice in the garden center, but the employee was either not found, or they had no interest in helping.

Dan in plumbing helped me with a water softener system and the proper salt to use. Very helpful

ART has a very special talent and always comes through with quality advice and repairs.

Anessa and Dawn are unbelievably nice people and go out of your way to assist in anything you may need. Great people and great Home Depot employees!!!!! Look forward to giving them my money!!! Lol

The man at paint desk was helpful and quick and deloris in patio furniture was very helpful

Quick, easy and always well stocked.

employees extremly helpful

Nothing personal against younger people, but the older people seems to give better customer service. Some of the employees seem to get annoyed if they are asked to help you. I normally just try to find what I am looking for myself without asking.

This store was neat and clean. The employees were very helpful in locating what I needed. Happy with my shopping experience!

Judy in the plumbing department talky knows her stuff.

The store had a good choice of pots in the garden department. The pricing was reasonable.

Girl in the appliance department is very knowledgeable and helped me through my purchase of several appliances and the girl at the checkout was extremely nice and thoughtful

I always find that the employees are helpful and knowledgeable. I was there last night, after a long and busy day. Cashier Courtney noticed I was missing something I'd need for my project. She asked a colleague to get it for me and he made quite a presentation! Fun people!!

Friendly and helpful if asked

Junior always goes out of his way to assist me. He knows how to get me what I need and back on the road. Kelli F. was helpful as well as Rick trying to find a specific Milwaukee Drill/Driver. It was not in the store buy I shall order it on line.

I scheduled an appointment for a kitchen remodel and met with Randy. The customer service I received was exceptional. He took the time to help me explain all of my options, with estimates for each. He was enthusiastic about my project and it made me feel like he cared about the results. I was so impressed with my experience that I will be returning to this location for other home projects.

Purchased washer & dryer great service

Every time we have shopped at 0289 it has not been a good experience. One time i went in to buy concrete and asked the cashier if we could get help loading. A person from building materials came over and began making excuses why he couldn't help us and began walking away so i asked him are you going to help or not and his reply in an mean manner was don't curse at me. I was shocked because i didn't say anything of the sort. Another time i went to the pro desk and the lady asked me if this was cash or phone sale? I replied i need this on a customer agreement and sent to the bid room and will be paying home depot commercial card. Her reply to me was go through the regular register because i wouldn't be checked out through pro. Another time i ordered some drywall and lumber due to a project that's taking some time to complete. We picked up the lumber but not the drywall so when i called to pick up the drywall the customer service rep stated that the drywall has been checked out and i wouldn't be able to get the drywall until she talked to LP. So three times i asked for a manager and three times i was ignored until i demanded to speak to a manager. The manager realized that i did not pick the drywall up and set it up for me to pick it up the same day. I have my partner go and pick up the drywall and was denied because his name was not on the order but was on his HD commercial card and he did try to show her his ID and home depot card but was still denied when all she had to do is go in the order and look at the last 4 digits of his credit card which has his name on it and his ID but instead made him feel like he was trying to steal something. There are many more times that we have been in this store and have been treated with little respect and no help. We have finally made up our minds that we will not be shopping at this store anytime in the near future. Their is no reason to talk to a manager because all they do is nothing to change the employees attitudes towards the customer.

0 Stars on customer service! Extremely disappointed

The team was great today. Thanks to Diane, Lance, Lisa and kelly.

JASON from paint department is very knowledgeable. He showed me an excellent way to prep and refinish specialty lights.

Always buy at this location.

actually out of the many HomeDepot stores this is most convenient for me. Know the staff for the most part and each and everyone plays an important role for you in the outcome of the store. Very friendly, I would say much more so than some of the other Home Depot Stores ive been to. Maybe I am a little prejudice when it comes to shopping where I like, but this store is by far the best for me.

Great Store and friendly- helpful employees! Thanks for all your help!

The store was neat and the workers were willing to help. Everyone was friendly, polite, and professional. It was a pleasure to shop in this location.

Store was very clean, staff, especially Jay in the lumber department were very knowledgeable and friendly. Products, while not incredibly easy to find, associates were able to direct me to them with no issues. Probably one of the better Home Depot’s I’ve visited, and will make this store the one I will continue to visit.

BEST Home Depot in the state friendly staff/cashiers very helpful and clean store...Yurell is the best outside worker there is five stars for you young man...

Great store, super clean and well organized. Everything was easy as can be to find and the employees on the floor knew there facts and knowledge about that department, will definitely come back to this location every time.

Very easy to navigate, organized and friendly (customers and staff)!