Reviews for South Loop #1950

I really appreciate the staff at this location. I live about half way between this location and another and can honestly say my experience here is superior. Last week a cashier Milley that works at night was especially kind to my father who has a hard time getting around. I appreciate the other staff members who made sure what we had for a new sink and cabinet installation. The overnight manager Kevin, who I believe wasn't even working yet walked us clear across the store to find what we needed. Excellent experience overall!

Great customer service

The is a reflection of my experience with Gary and Raul. Poor customer service skills!!

I applaud the service today. It was pleasant. The store was in clean and neat.

Disappointed Customers Bathrooms-Washrooms are not finished& we have to use the Portapotties! Which I do not like to do which shortens my shopping time b/c I have to leave to go to the bathroom at home. I was so happy when they opened this store closer to my home in Hyde Park! In 2007!! Previous to thus store we had to shop at North Ave store. Thank you Mrs Reliford

BEWARE!!! The store has increased the number of self checkouts and you are automatically charged a bag fee even if you do not take a bag.

store allows customers to bring pets in the store. When there a customer was allowed to bring three dogs in the store that were well over 100 pounds each. If something were to happen he would not be able to hold them or if a child ran up to the dogs it could have been mauled. Very unsafe practice (3 dogs for 1 person)

Excellent near downtown location with easy parking, friendly & helpful staff - perfect shopping experience! And now is even better with new modern POS.

Great staff support!

Found what I was looking for at a great price and the sales associates were polite and helpful. I was especially pleased with HEATH who went above and beyond and sent me on my way w/ a smile of appreciation for the great customer service.

very responsive staff. every person had a great attitude and seemed to enjoy working at Home Depot. I was very impressed with their professionalism and persistence on ensuring a pleasant experience. I will shop at this Home Depot whenever I get the chance.

the store was clean and nice.

This is a wonderful place to shop for your home needs; great customer service and products.

The appliance specialist (Ms Rachel Robinson) is a very nice, helpful, and experienced person. Five Stars specialist.

This place has gone downhill in the last few years. All the knowledgeable people are gone and the managers are incompetent-and that’s if they decide to come out from hiding.

This is one of the best stores to shop for anything and everything. You can find things for your kitchen to your basement, I love to shop at this particular store because it is very convenient to the other stores in the loop area, and most of the time I am shopping at the Jewels foods store, then I just drive across the street to Home Depot. I always see friendly faces, even the security is friendly. If you have any problems they are always available to help you out! My favorite sections are the home appliances and the electric department, they have a beautiful selection of electric lights and fans. I love to decorate, and of course I go to Home Depot to find what I need to do just that, DECORATE!!!!

I needed boards cut to a certain size. The employee that cuts, he was very nice and measured accurately. The cashier was very helpful.

Store was good, not enough parking and toilets are very low.

The sales staff at this location are always courteous and knowledgeable. They always make for a pleasant shopping experience.

I have been shopping at this location since it opened. Partly, because it is in walking distance of my employment. I have found employees to be nice and helpful. I have not had a bad experience, thus far.

One of best stores in my area, they typically have what you're looking for in the store, and also have very knowledgable associates for assistance.

Very good environment and good service.

The store was clean and, the products were easy to find. The shopping experience was positive. I found the products I was looking for with no problem. I did get assistance that I needed. The store was clean. The associates were friendly and helpful.

It's very BIG. Have to walk a good deal to find products but employees knew how to direct me.

Best shopping EXPERIENCE ever.

I don't care how much you remodel this store IF there are NO great employees to help US the customer then it is just brick and mortar.....

Great store with knowledgeable staff.

Good service

this story was dirty.. garbage on the floor and shelves were disorganized.

Very poor customer service experience. There are some good and helpful workers so I don't want to dis on everyone, however my experience in this particular store has been awful.