#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(312)850-8003

Rental Center

(312)850-8009

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Location

1300 S Clinton Street

Chicago, IL 60607

map preview

Upcoming Workshops

Customer Store Reviews

  • 4.5 out of 840 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (840)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 840 reviews
Customer service
There is always someone around to help you. The employees are familiar where everything is located by aisle. They are knowledgeable about any project you are working on.
by
    • Recommended
    Larry in plumbing was very helpful
    Larry knew the inventory and the lack of inventory. Helpful in finding the plumbing items I needed that weee in stock
    by
      Great customer service
      I forgot the associates name but he was working self checkout on 9/19 at 3pm. I think his name was Stephen? He was the nicest HD employee I’ve interacted with. Great attitude and very helpful!
      by
        Always happy to go to Home Depot
        I always enjoy shopping at home depot. I feel happy when looking at everything. And want to buy even when I don't need anything. The employees are always so helpful.
        by
          • Recommended
          It’s nice to have the experience of staff that all works well together…
          I had the pleasure of asking your employee Veronica to help needed something off the top shelf. She right away, contacted Dennis who came with the forklift and took two boxes down for me. They both did it with a smile and it thank you very impressed. and what I mean by the title they didn’t say go find somebody else or not my job.
          by
            • Recommended
            Rude cashiers
            The cashiers are unresponsive to questions and they are rude.
            by
              Leslie A is amazing
              I was packing to move in 2 days and ran out of boxes. I made it to the store right before closing and one of the managers (Leslie A.) was incredibly helpful in making sure I was able to find and purchase what was needed that evening and even stopped what she was doing while preparing for the store closing. Amazing service is very rare these days so this was incredibly refreshing.
              by
                • Recommended
                Great service, great employees
                The employees at this location were super helpful, especially India.
                by
                  • Recommended
                  Classical Music piped through the outdoor security cameras
                  I got out of my car to the time of beautiful music in the parking lot, piped out of the security cameras. All wonderful classical selections. This is genius! Everyone I talked to in the store loved it, and it was so calming. Please keep this going, Home Depot!
                  by
                    • Recommended
                    Store nearby
                    But plants here all the time
                    by
                      • Recommended
                      Great service
                      Alexsis and Miguel were amazing
                      by
                        • Recommended
                        Great staffing and products here!
                        Staff was so nice here, and they had all the products I needed. I love how the staff here tailors the items they help you pick to your budget and specific needs! Go visit this location you won’t regret it!
                        by
                          • Recommended
                          Great shopping
                          i bought some items and i satisfied
                          by
                            LONG LINES! 15 MINUTES TO GET HELP LOADING N A LOT OF EMPLOYEES STANDING AROUND AT CHECK OUT
                            ALWAYS LONG LINES! EVEN IN SELF CHECK OUT WHICH NOW REQUIRE EMPLOYEES. 15 MINUTES TO GET HELP LOADING AFTER I MADE THE PURCHASE. A LOT OF EMPLOYEES STANDING AROUND AT CHECK OUT ON THEIR PHONES. THEY ACT AS IF THEY ARE BOTHERED TO BE DEALING WITH A CUSTOMER AND THEY LOOK LIKE THEY ARE MISERABLE WORKING THERE. THEY DON'T GREET YOU, TREAT YOU LIKE YOUR NOT HUMAN AND ARE PLAIN RUDE. I HAVE BEEN GOING HERE FOR YEARS AND I REALLY CANNOT STAND IT ANYMORE. ONE SHOUT OUT TO DANIEL IN LUMBER, STEVE AT CHECK OUT AND THE ENTIRE TEAM AT RETURNS, ALWAYS SUPER KIND AND SWEET. THE CHECKOUT TEAM, DANIEL AND STEVE MADE THIS EXPERIENCE BETTER.
                            by
                              Hd
                              Maurice sultan was great
                              by
                                • Recommended
                                You have all the products I needed
                                My chest freezer is working great.
                                by
                                  • Recommended
                                  Acceptable building supplies store and conveniently located
                                  Usually easy to find stuff and they have most of the expected things in stock. Occasionally inventory is off, or they move stuff, and the location on the app or website is not updated. They switched the setup for self checkout too much and it’s kinda annoying. It was better they way they had it a while back.
                                  by
                                    • Recommended
                                    Returns are easy.
                                    I never have issues returning products. Leslie A was very helpful with my return today.
                                    by
                                      • Recommended
                                      Leslie A- South Loop Location
                                      Leslie A was so unbelievable I don’t even have the words for it. She made my experience so seamless, and she was so supportive and wonderful. She’s the best and really knows what she’s doing. Thanks Leslie for making such a difference in my day
                                      by
                                        • Recommended
                                        Best customer service ever!
                                        There is an employee named Heath at the South Loop Home Depot. Reminded me of Bill Murray from Groundhog Day.....after he became a nice guy! One of the most friendly and helpful employees I have ever met, and from what I experienced, many other people at the store felt the same way. Gotta go there and meet him...it'll make your day:)
                                        by
                                          • Recommended
                                          Great store with lots of variety
                                          The store had a lot of products in stock that helped me search for different options and brands. Having a nice customer service to help me choose which items to get was super helpful
                                          by
                                            • Recommended
                                            Worst store
                                            Waseem garden manager will attack you and yell at you! Then asked for his boss his answer was some guy named Arthur
                                            by
                                              Excellent customer service
                                              Joey, in the flooring department was amazing. He helped me find an item that I was looking for and when it wasn’t in stock, he helped to make sure that someone went to go look for it. When it wasn’t available, he helped me find a similar item, loaded it onto a cart for me, and took me to check out to ensure that I received a fair price for the items that I did choose.
                                              by
                                                • Recommended
                                                Perfect and wonderful visit!
                                                We met two of the best people ever who absolutely helped us with a smile and great attitude. Char and George made us feel good and helped us with our needs perfectly. They are amazing and caring. We always have a wonderful experience here. Always.
                                                by
                                                  • Recommended
                                                  Good Location
                                                  good customer service!
                                                  by
                                                    • Recommended
                                                    Great customer service
                                                    Every Associate I came across while walking around the store asked how can I help? They also spoke first to me and I appreciated that. Other locations should take the lead from this store.
                                                    by
                                                      • Recommended
                                                      Shopping and return experience
                                                      Shavon a customer service rep, Carlos the manager and Shu a store leader were all increíbly helpfull people. They took whatever time was needed, and made every effort to help us process our return. Without their help, we would have not been able to accomplish it. Thank you guys!!
                                                      by
                                                        • Recommended
                                                        Good customer service
                                                        I do not prefer to go any further with this review.
                                                        by
                                                          • Recommended
                                                          Paint Department
                                                          There was an employee by the name of Alice in the paint dept, one of the most friendliest people i've come across since living in Chicago while visiting places where customer service matters.
                                                          by
                                                            Naomi
                                                            Very Very Kind and helpful. Very thoughtful to let me know about the savings and discounts on store products. . I give her an A+
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 840 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              1232 W North Ave

                                                              Chicago, IL 60642

                                                              3.32 mi

                                                              Rental Center

                                                              (773)395-5862

                                                              Pro Service Desk

                                                              (773)395-5894

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              4555 S Western Blvd

                                                              Chicago, IL 60609

                                                              4.36 mi

                                                              Rental Center

                                                              (773)890-2508

                                                              Pro Service Desk

                                                              (773)890-2502

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 7:00am - 8:00pm

                                                              2665 N Halsted

                                                              Chicago, IL 60614

                                                              4.50 mi

                                                              Pro Service Desk

                                                              (773)880-1411

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 7:00am - 8:00pm