Reviews for Spring Hill #281

Been here a handful of times and now due to the ignorance I will definitely be driving an extra 30 min to go to a different location! I spend a lot of money here with my business and it’s sad that since it’s so close I have to go elsewhere. The rudest one yet and was so sad was a girl maybe 24 tatted up long hair that was an absolute nightmare! I even told her she was hella rude! That gives the rest of us that are tatted a bad name! She needs to go or learn what customer service is!

Dont even bother. Go to Ace or anywhere else u can.

Always I buy in Home Depot I feel happy.

Purchased a Cuisinart Grind and Brew on the Home Depot website. Arrived on time, no wait in line and customer service extremely helpful! They even put my heavy purchase in a cart for me. Thank you for a great experience Courtney!

I had an issue with a lousy hose of mine....Ryan in Garden not only helped me through detaching my old one from my pressure washer, he recommended an AWESOME alternative that was inexpensive and a breeze to use! (One of those fabric/Kevlar types... lightweight and super easy to wind with zero kinks and crimps like my previous old rubbery relic 😆) Thanks Ryan!

Every single time I go these stores, especially to the spring hill location, these reps don't know the product they are in charge of overseeing in their section or don't know where an item is or not sure how said items work and I am tired of having to TRACK DOWN a worker and when u ask someone not part of that particular area ur needing help with, EVERY single employee u ask Lets u KNOW they aren't part of that dept and it's not their job to help u there and tell me i have to WAIT for this mysterious person to come around that is no where to be found. It seems these stores are also understaffed which is a CRIME considering the PRICES they charge and the HASSLES they make over refunds. U can also tell some of the workers just WORK there for a check and can't stand their jobs and are seriously LAZY with the help like they are being BOTHERED ur asking them for help.

Everything in power tools and lawn tools is loced up. That is OK if there are reps available but they rarely are and it takes 20 minutes to do a 3 minute task

Paint purchase and pro services

I always get help when I have any questions especially in plumbing and electrical....

The order process was great. Delivery was a joke. Ruined brand new washer with grease all over top of it . Paid for installation never happened

I love shopping at Heme depot very easy to find what I needed. Mike

I am so upset with the shipping process. Everyone at the store is great.

Seems the majority of the time all the employees are helpful and wanting you to leave happy and full of knowledge.

was able to view the item that was purchased

Wendy went above and beyond helping me buy a microwave/convection oven. It wasn't even her department but she still helped me locate and purchase one. She's an asset to the store and she needs a promotion.

Happy with this state always clean and has what I need.

I use this Home depot for most of my projects. The staff is always helpful and the store usually has what I need.

I wouldn’t recommend that anyone go there at 6 am when they open because there is one one there to help you,every time I go there in the morning and I ask for help all they keep saying is sorry but the person that works in this department doesn’t come in till 7:30 so what’s the use of opening the store so early if there’s no one there to help you I have been bypassing the Spring Hill store and I go to the Port Richey store or the holiday store, it just saddens me I go in there in the morning and 50 percent of the time I walk out immediately when they don’t have the help or the materials that I need.

Excellent team of knowledgeable, helpful employees and very well stocked.

I had three different employees on the floor very courteous and helpful. The cashier Diana N was just as friendly. Really felt like employees were representing this store very well.

I do a lot of shopping at this particular store in Spring Hill, FL and I am able to get really good service and find the products I am looking for.

We moved from an area where one home improvement store was just as good as the other, so I'm pleasantly surprised to find this Home Depot to be a cut above the other stores. The store is always clean & neatly arranged. The employees are friendly & knowledgable. I even had one not know an answer, so he went to find someone who did!! The Paint Dept is always super-quick mixing my paint, so I never have to wait very long. So now, whenever I'm doing a project, this HD is my first (and usually only) place to shop!

Purchased my first battery operated lawnmower, and it was extremely satisfied with your help and assistance I received from Diana N. Store parking lot was well-maintained and carts were an order and available. Store was clean and stocked. Not very often you go somewhere and feel like you were actually appreciated to be there as a customer was made to feel that my time and money are valuable and a priority excellent excellent store.

I wasn't sure exactly what I needed; however the assistant manager Jon, helped me save money by choosing what I could afford, and then talking to me about what tools I had at home, and how to exactly install this item. So helpful when you are a single woman trying to do your own home repairs and improvements.

Home Depot should be ashamed of themselves.

Very professional and patient customer service. Thank you for everything to Ashley.

GIGI gave me the best customer service! Well trained and highly knowledgeable in her field. She definitely needs recognition from supervisors.

Every associate at this Home Depot always go above and beyond to meet your needs in a very friendly manner!

Our most recent purchase has been a new kitchen and countertop (second time for new kitchen purchase). We worked with Mike Cracchiolo sales man # MXC395. He was fantastic. He went way way above and beyond designing our kitchen with us. Please let him know how much we appreciate all of his support and efforts. Every recommendation I make moving forward will include his name as the go to guy. Thank you Mike.

Keep your night crew everyone is always helpful. Store is always clean