Reviews for Thomas Rd #477

Bad experience almost every time. Usually low stock or no stock in what I need. Items on display with no price marked. Generally dirty and run down. If you need lumber its usually the last 20 of the worst boards. Was there today and the cashier charged me for 3 bags of potting soil instead of 2. When I pointed out the mistake she said I'd have to go inside to customer service. Another line!! She cant fix it?? What a dumb policy. So I grabbed another bag of soil. The whole time she was scanning my items she was taking to another employee and not focusing on my transaction. The very thought of having to make a trip to this store elevates my blood pressure. Oh, almost forgot to mention the bums going through the parking lot asking for money or the day workers all bunched up like gangs as you pull in the parking lot.

conveniently located, good product selection, friendly and knowledgeable sales people

Excellent, friendly staff. Clean, good product for good prices.

Current promotion was excellent.

Service desk was excellent; helpful, efficient, pleasant, explained exactly how things were done.

Home Depot has what customers need in a marketplace for home improvement!

This store is always busy and the employee took the time to ask if I needed help. She was very knowledgeable about the product I was looking for.

Maria the cashier, Lewis (wearing a cardboard signs regarding ac service) and assisted us in the ceiling fan department, guy in tools (nice gray shoulder-length hair). Others did approach and ask if I needed help. It beats the days I've gone in there, and customer service was beyond hideous.

I had an amazing sales person in the door and screen area.

The store was clean and the products I was looking for were easy to find. The check out clerk was friendly and helpful.

Super helpful staff!

Awesome store! Super helpful staff.

I was looking around passing by three employee no help till I asked

Great store, a lot of action, and great prices. Very helpfulf staff. I've been shopping here for over 25 years.

Always very friendly associates ready to help.

Received great customer service at this location. David ,Matt and Barbara thank you for the great customer service that I recieved today.

Great Store. Great Employees who really LIKE to work at Home Depot and Really care about Customer Service. TAKE a Bow. A Pleasure to Shop With YOU ALL. I found Everything I Needed.. Store was SPOTLESS and NEAT

Francisco @ pro desk very knowledgeable and professional as well the loader outside very helpful and friendly

I was able to get in and out quickly. I was able to find what I needed and there was a good variety, so I was able to choose based on my needs and not feel that I was stuck because selections were limited.

Outstanding customer service, Terry in electrical department was great. You know how it is usually they run the other way when you start towards them to ask a question. Not Terry, if he sees you he will come up to you and ask if you need any help. Let me repeat that he actually comes up to you, the customer, WOW. Terry helped me out and I am very grateful. He took the time to help me get the stuff I needed and did it with a smile on his face to boot.

When you coming to this Home Depot on 36 Street and Thomas I am honored to tell my friends and others that I had such a great help on my way out paying upfront from their cashiers and there please I was not discriminated in anyway and body language for my and Thursda when coming to this Home Depot on 36 Street and Thomas I am honored to tell my friends and others that I had such a great help on my way out paying upfront from their cashiers and there a place I was not discriminated in anyway and body language for my and Ethnicity usually places I go to that happens plus no negative vibes anywhere amazing location!

people knowledgeable and helpful

Employees went above and beyond the call of duty

If you're looking for any Appliances and someone with knowledge, friendlies and exceptional customer service, don't hasitate to stop by and ask for William Cronin. He will take care of you or any other of the great staff.

This Home Depot Store 0477 on 3609 E. Thomas is great with awesome products, friendly and professional staff such as Barbara at the check out! I would go back again and again. This is my favorite store. Five stars plus!!!!!

Store good, Staff friendly, worst part was the time required to complete this survey.

I can typically find someone to help who is knowledgeable and informed. They know the store and their products and I keep their names in my head and look for those individuals when I go back. Unfortunately, at every HD store I have been to, there is that individual who is not helpful and should probably go work elsewhere. Not a reflection on HD which is a great place to shop. Overall, I am a fan.

Staff are very helpful. Store is not as clean as other Home Depot’s.

This is an excellent customer service store

The Employees are very polite, listen and are there to advise. Thank-you