Reviews for Troy #2706

We almost exclusively shop at Home Depot for our home improvement projects, but lately we have been very irritated with the latest soliciting tactics of people dressed in HD attire approaching you that don’t even work for HD asking about my furnace or roof or whatever and not being able to offer any assistance for for what I’m actually there for, I come to HD for specific things and if I need or want anything else or information about anything else I will ask, and also how many Home Depot credit cards does someone need? Please stop asking me if I want to open a new credit card account and just give me the $50 for being a loyal customer for so many years, what a concept!

Everyone we encountered was polite, helpful and made our shopping trip a lot easier!

I was really great full , that the man in appliances , took so much time helping me on 2-18-2022 finding the right size cabinet , I cry a lot, but he was kind , that is Priceless

I bought some lead string lights that didn't work and I forgot my receipt. That was no problem I just handed the cashier my ID and was even rewarded a gift card. I love that the floor people knows exactly what I'll to send you to so you don't just be roaming around the store. Thank you

This location is always consistent with providing excellent customer service.

Shaun was great with us on help us with our purchase thank you so much from me and my family with your kind heart and help us God bless you and your family

just what i needed to stop cold air under my door

When going to the Troy Home Depot ask for Shaun

The store employee named Liz was very helpful in loading the purchased item into our car. She helped to do some disassembly so the gas grille would fit inside the car. Liz was very professional, courteous and helpful. Also she was very passionate about Home Depot and very knowledgeable about the product. Liz really was the face of this store.

Best store in Michigan. Not once I had a employee just point the way I needed to go. They will always take me there personally and assist me till I get all my questions answered.

I had to buy a refrigerator unexpectedly and was confident with my purchase and the customer service I received was excellent.

though not in stock did a great effort trying to find my product

Store is always neat and clean and easy to find what you looking for. Prices are the best around and items are keep in stock.

We had a very good experience with our recent purchase. GE Stove. Shaun was the associate who helped us. He was very efficient knowledgeable and patient on a day when there was very little help available. We easily found what we were looking for at a fairly reasonable price since it was a very basic stove. The store was clean and people were friendly. It was a good experience as who really likes buying a new appliance! The delivery also went well and was extremely fast and efficient..

I can count on this location to have everything I'm looking for on hand 99% of the time. If I can't find something, a floor associate is usually close by and can either help me directly or page the appropriate person assigned to the department. This location is also clean and well organized compared to other HD stores I've visited.

No one seems to work in the department they're standing in.

The store has a great selection of products and is clean an organized. Kim Bowers, Design Consultant, in the kitchen area is a wealth of knowledge pertaining to the cabinetry lines offered by Home Depot, not to mention, the whole kitchen design process. If you are designing your kitchen, go see Kim!!

I have had the pleasure of shopping at this Home Depot for over 12 years. The last few years especially have been positive, and almost all the employees and managers that I have run into have made each visit a wonderful experience. I have always been received with a smile, professional attitude, courtesy, and many times humor (I started it). Many of your wonderful people approach me to assist with any questions about product, location in the store, and honest feedback when I am undecided as to which product would best serve my purposes. Many have walked me to the proper aisle directly to item needed. To be able to shop for, find, and purchase what I need quickly and efficiently is one of life's delights.

Great service! Super helpful! Several employees went out of their way to help and spent a long time to be sure we got what we needed.

Shaun #5. very knowledgeable and friendly and helpful. Made this a very good experience

Excellent employees!

employees were very friendly and helpful. The approached me and asked if i needed assistance, and did so until i found all of my items.

Norm and Joseph both went way beyond what I expected from the sales person (Norm) and loading my patio table inot my car (Joseph). They were friendly and very helpful. I don't think I would have been able to make the purchase without their help and advice. Great day at Home Depot!

Great store and cannot wait for the garden center to open

I have always been successful at Home Depot in shopping each time I have gone to this Store. Everyone from the workers in the Store the Managers are very knowledgeable, and always there to answer any questions. They can give me the right directions on installs, or purchases. And this is very appreciated .

If you’re looking for blinds- ask for Jami! She was exceptional. Very knowledgeable and helpful.

The salespeople were friendly, the store was clean and uncluttered.

Our go to store for all home & garden purchases. From screws & bolts to fertilizer & paint. Never disappointed with inventory. Employees are always very friendly, knowledgeable and helpful. Store is clean. Shelves are neatly and fully stocked. Parking is plentiful and easy access. It seems as if we are shopping at this store at least once a week!

I'm always satisfied with my shopping experience at this Home Depot. They always have the shelves fully stocked and the store is kept clean and safe. I was especially pleased to see an item in their lighting department that I had seen advertised in social media. I was not expecting this, but I was happy to purchase the LED light for my garage without having to pay shipping costs.

This store keeps its shelves well-stocked at all times, and the number of items shown in the Home Depot app match those that I find when I visit the store. The check-out process is smooth, and they always have a row of shopping carts ready for use. I would ask that the floor associates get training on customer interactions, as I have sometimes found that I feel I'm interrupting their day if I have a question. Sometimes, floor associates also pass by without asking if I need help when it is clear from the time I'm spending to look for something that I could use help.