Reviews for Wausau #4931

Staff is very informative helpful and seems like they're always happy.

We had the most awesome experience at this Home Depot. The employee Vic is the best! He helped us gather the items we needed for our home improvement projects from plumbing to electrical to lighting. And when we got to a department that he wasn't familiar with he called someone to come and help us. Clean, neat store and a well laid out store, including the bathrooms.

I always like going into your store, or my Wausau store. The employees make all are helpful and will take the time to guide you in the right direction- whether it be product location or getting help from a person knowledgeable about the products

Two of the four things we bought were priced different in the store than at the checkout, and the cashier didn't really care about it. In hindsight we should have just left our purchase and left the store

Employees are extremely friendly and helpful.

Ordered windows and sliding doors today. The sales people made it a great experience! Thank you

I went to Home Depot for one thing. From the moment I entered the store, I was greeted by Rochelle. She asked me if I needed help to find anything. I told her what I was there for, and she looked it up and directed me to the exact isle and bin where the item was located. On my way there, and after, I was greeted by two other store employees who asked if I needed help. I was impressed.

The paint selection is great and of high quality. The staff are knowledgeable, polite and helpful. Returns are hassle free as well

The store had what I was looking for, a carpet runner.

Product was at a good price and found easily with help from representative

I bought a milwaukee 1/2 impact & jason went above & beyond to help me

Very friendly staff. Shopping at this store is enjoyable. They are available for questions, helpful, and do not make you feel like they would rather be somewhere else besides helping to answer your questions

Always have a pleasant shopping experience there

Very friendly and helped me find items in the store

It is especially convenient to buy wood products at the Wausau store

Will send pictures of the children enjoying the "5 gallon pail cover swings" in about 6 weeks when I am in Africa

I have been so impressed with the quality of product selection and service provided me in the flooring department. Very grateful!

I just have to give credit where credit is due and send a Thank You to your employee Steven at the Wausau WI store. Everytime I've needed boards cut he's been willing to help and picks the best boards, measures, cuts and is so helpful. I've never felt like I'm taking up his time, he's always happy to help. He's even stayed a bit late to make sure my project had the right boards, and always says "Thank you for letting Home Depot be a part of your project's success." That is truly outstanding customer service. I've managed teams, and I wish all my employees could be this helpful, kind and a shining example of truly outstanding and accommodating customer service. So Steven, Thank YOU for making my choice to get lumber and supplies from Home Depot my go-to store. There are other options, but I choose to shop here.

Rochelle was my cashier. She went out of her way to invite me to her checkout lane. She was polite and cheerful. She explained the Home Depot credit card offer to me, and when I declined she was not pushy. I appreciate her professionalism and respecting my decision to decline the card.

Found exactly what I needed and was in and out quickly

We received lots of help making a decision about a washer and dryer purchase.

Roxana was a great cashier, conscientious that it's Veterans Day and recognized me for being one by alerting me to a discount for my services. Appreciated that.

I do hobby projects, and my husband isn’t always available to cut down my wood projects. I was pleased to find out that there is no charge for 6 or less cuts on a board. Micheal (helped cut my board) even pointed out the pricing difference on the boards and helped me find something more suitable. Rochelle my cashier, while she was direct, she was still so informative + helpful for the questions I had. She even admitted she didn’t give her best customer service at that moment, but she was still amazing. Anyone who works in customer service these days should be taken care of well. Micheal (wood cutter) + Rochelle (cashier) each both presented a great ability to help the customer and make them feel welcome and not stupid. Please give them both high remarks because they earned it!

Reliable products at Great prices

All employees were easy to find and helpful and knowledgeable.

There was not what i needed but people where very friendley, cashier Rochele...explaned me about the extra's for discounts and more...she is a keeper.

Victor was a huge help and made my shopping experience enjoyable.

It was nice for us to find an employee in the dept they worked and not chasing around for one. Pete was wonderful to work with us and very helpful over the phone, made it easy. Thanks Pete

Needed item in stock.

Customer service here was above and beyond anything I had expected they were friendly ,knowledgeable and and attentive to what my needs. One customer service even went and got me a cart. That was very very nice. I can't say enough about the customer service here from the time I entered the door to the time I left people were very very friendly and attentive to me and I appreciate that