Customer Reviews for American Standard 2-Handle Kit and Bath Cartridge
- Compatible with most American Standard 2-handle faucets
- Easy to install
- Designed to provide a lifetime of drip-free performance
Customer Reviews
Apr 17, 2024
Just what I needed instead of replacing faucets
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Response from AmericanStandardApr 19, 2024
Hello None, Thank you for reaching out to American Standard. We're very happy to hear you're enjoying your new repair part! If you have any questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team americanstandard-us.com/contact-us
Mar 1, 2023
Easy to set up great product . Long Island waters...
Easy to set up great product . Long Island waters are very hard and needed to change out the cartridges. Thank you Home Depot
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Dec 15, 2020
I replaced existing cartridges in tub set up after 18 years. I picked up the replacement cartridg...
I replaced existing cartridges in tub set up after 18 years. I picked up the replacement cartridges on 11/13/2020, pick up code 949491.
Lat night the faucet at the tub started dripping at an alarming rate. This morning I took out the hot water cartridge in pieces.
Just about a month and it has failed completely.
This is not what I expected.
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Response from AmericanStandardBrandsDec 18, 2020
Mauibear,
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Thank you for your review as it is very important to us. We are very sorry for the issue you are experiencing and the inconvenience this has caused you. Please contact us directly through the American Standard website “Contact Us” located at the bottom of our home page. Please reference the title of your review, so we can help get your issue resolved. Sincerely, American Standard Consumer Connection Team
Nov 10, 2020
A little hard to identify (before purchase), if this was the correct part for my older faucett, b...
A little hard to identify (before purchase), if this was the correct part for my older faucett, but it was, and it worked perfectly. 20 Year old Amercan Standard Hampton model.
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Apr 30, 2020
Stopped my leak real fast,i replaced the left/hot side.
Very east to assemble,this model comes standard to work on the left side,if u need to replace 2 of them,there is no hot and cold,it's only 1 model and it's interchangeable,for the right side you just have to remove the clip and rotate it 90 degrees and reattach the clip,there's a video on youtube to show you how by american standard. https://youtu.be/JzItatmHXYA
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Aug 8, 2018
Fits perfect. Works perfect. I had to replace both on a 14 year old faucet. Both cartridges came ...
Fits perfect. Works perfect. I had to replace both on a 14 year old faucet. Both cartridges came configured for hot. Very simple to slid off a clip and move the cam washer to the other position for cold.Took less than a minute. The customers that complained must be doing something wrong. By the way the Home Depot was the only place that had them. I went to 3 other hardware and pluming supply stores.
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Sep 4, 2024
It works and fits completely
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Sep 4, 2024
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Aug 28, 2024
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Aug 27, 2024
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Aug 16, 2024
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Aug 14, 2024
Perfect fit on for my shower. Stopped the leak.
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Response from AmericanStandardAug 15, 2024
Hello HomeDepotCustomer, Thank you for reaching out to American Standard. We're very happy to hear you're enjoying your new Cartridge repair part! If you have any questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us)
Aug 7, 2024
Easy to install but it would have been nice to know that it was reversible (hot/cold) in the initial description.
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Response from AmericanStandardAug 13, 2024
Hello James, Thank you for reaching out to American Standard. We're very happy to hear you're enjoying your new Cartridge repair part! I am sorry to hear that the directions did not show the adjustment. If you have any questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us)
Aug 7, 2024
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Aug 1, 2024
The cartridge was designed for the American Standard faucet and works perfectly as a replacement. However the installation instructions with my purchase were inadequate. No where are you told that the cartridges are reversible and come in the hot mode. Also, nothing tells you how to reverse one to the cold mode. I had to go to UTube to find out how to reverse one cartridge to cold. Once done, it worked perfectly.
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Response from AmericanStandardAug 8, 2024
Hello HomeDepotCustomer, Thank you for reaching out to American Standard. We're very happy to hear you're enjoying your new Cartridge repair part! We're very sorry the instructions did not give enough information. I know that can be frustrating. If you have any questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us)
Aug 1, 2024
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Jul 31, 2024
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Jul 31, 2024
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Jul 31, 2024
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Jul 24, 2024
Fits perfectly .easy repsir
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Response from AmericanStandardAug 2, 2024
Hello Sue, Thank you for reaching out to American Standard. We're very happy to hear you're enjoying your new Cartridge! If you have any questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us)
Jul 17, 2024
Excellent product and professional help at Home Depot for service and installation.
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Response from AmericanStandardJul 29, 2024
Hello Cc, Thank you for reaching out to American Standard. We're very happy to hear you're enjoying your new cartridge repair part! If you have any questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us)
Jul 10, 2024
Fit perfectly. No instructions for changing from LH to RH shutoff but easy to figure out.
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Response from AmericanStandardJul 25, 2024
Hello HomeDepotCustomer, Thank you for reaching out to American Standard. We're very happy to hear you're enjoying your new cartridge repair part! If you have any questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us)
Jul 10, 2024
The bathroom faucet cartridge was easy to install and was a perfect fit. It worked well.
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Response from AmericanStandardJul 25, 2024
Hello HomeDepotCustomer, Thank you for reaching out to American Standard. We're very happy to hear you're enjoying your new cartridge repair part! If you have any questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us)
Jul 4, 2024
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Jul 3, 2024
fits perfectly in my 25-year-old unknown brand bathroom faucet
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Response from AmericanStandardJul 19, 2024
Hello HomeDepotCustomer, Thank you for reaching out to American Standard. We're very happy to hear you're enjoying your new cartridge! If you have any questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us)
Jul 3, 2024
This faucet cartridge worked perfectly
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Response from AmericanStandardJul 19, 2024
Hello Calvin, Thank you for reaching out to American Standard. We're very happy to hear you're enjoying your new cartridge! If you have any questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us)
Jun 26, 2024
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Jun 22, 2024
I have had to replace these parts several times because of the plastic not holding up well !! I will not buy this brand again !! I been told by my plumber that Delta makes better parts and I will buy Delta products next time
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Response from AmericanStandardJul 1, 2024
Hello HomeDepotCustomer, Thank you for reaching out to American Standard. I’m sorry to hear of the issue you have had with your American Standard cartridges. I know that situation can be very frustrating. If you have any questions, please reach out to us using the Contact Us form or Chat option on our website, and an American Standard Consumer Connection Advisor will be happy to assist you. We are available Monday - Friday between 8AM - 7PM ET. Sincerely, Nicole Your American Standard Consumer Connection Team (americanstandard-us.com/contact-us)
Jun 17, 2024
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Jun 5, 2024
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