The valve itself is a fine product but I had to return it and swap it out for a replacement because someone had ripped off the compression ring.
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Response from BrassCraft MfgAug 8, 2024
Hello, Thank you for taking the time to tell us of your experience. We are always looking for ways to improve our products and we hope that you keep BrassCraft in mind for future projects. If you need additional support, please contact one of our Customer Service Representatives at 877-272-7755.
Verified Purchase
Aug 7, 2024
Life is so much simpler with this valve. Easy install....Love it!
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Verified Purchase
Aug 7, 2024
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Verified Purchase
Jul 27, 2024
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Verified Purchase
Jul 24, 2024
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Verified Purchase
Jul 17, 2024
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Verified Purchase
Jul 3, 2024
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Verified Purchase
Jul 3, 2024
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Verified Purchase
Jul 3, 2024
Very well made and easy to install.
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Verified Purchase
Jul 3, 2024
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Verified Purchase
Jun 15, 2024
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Verified Purchase
Jun 8, 2024
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Verified Purchase
Jun 5, 2024
Good quality, well made valve.
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Verified Purchase
May 29, 2024
Best valve that I can find on the market
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Verified Purchase
May 16, 2024
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Verified Purchase
May 9, 2024
Works. I like the quarter turn. Always use thread tape as an extra precaution.
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Verified Purchase
May 8, 2024
Bought five. Three failed!
Bought five of these BrassCraft supply valves because they look high quality and the 1/4 turn is nice. A few years later, we remodeled and went to shut off the water supplies to the sinks. Of the five bought, three of them would not shut off all the way and "weeped" water. We had to shut off the water to the whole house until we could replace the valves which inconvenienced everyone and delayed our project. Never buying BrassCraft again.
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Response from BrassCraft MfgMay 9, 2024
Hello, Thank you for taking the time to tell us of your experience. We are always looking for ways to improve our products and we hope that you keep BrassCraft in mind for future projects. If you need additional support, please contact one of our Customer Service Representatives at 877-272-7755.
May 1, 2024
Works great easily to install
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Verified Purchase
May 1, 2024
This valve was purchased to replace another failed BrassCraft valve. BrassCraft seems to have the market on this type of valves, or I'd buy another. It's hard to tell exactly how long these valves last, but they always seem to fail when you need them to work. When I say 'fail', the valve does not completely turn off the water supply, the main home valve must be shut off, which defeats the purpose of having the valve. They appear to be made primarily of plastic, which gets brittle and breaks. I have had 3 fail in the past 2 months, and probably a dozen over the past 5 years, and I only maintain 2 homes.
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Verified Purchase
Apr 25, 2024
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Verified Purchase
Apr 24, 2024
Nice update for my old multi-turn valves that no longer shut off the water. These valves are 1/4 turn ball valves that should work 20 years from now. Unlike the multi-turn valves, there are no rubber washers that degrade in time and disintegrate. I replaced all my valves as I placed new braided faucet supply lines. I did this after a "builder" nylon faucet supply line ruptured, destroying my family room ceiling. I can now sleep at night again.