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Customer Reviews for Chamberlain 3/4 HP LED Smart Quiet Belt Drive Garage Door Opener with Battery Backup (4-Pack)

Internet #319060539

Model #B4613TX4

Store SKU #1007030247

  • Ultra quiet belt drive operation is perfect for attached garages
  • Advanced integrated LED lighting produces 1,000 lumens
  • Battery backup: open/close the garage door even when power is out

Customer Reviews

  • 4.4
    out of 621 reviews
  • 62% recommend this product
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Showing 1-30 of 621 reviews
Good product, easy to install. Very quiet.
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Response from TheChamberlainTeamMay 31, 2024
Hello Reiley, thank you for taking the time to install the opener and we appreciate the time you have taken to provide us with your feedback. Your feedback is valued and will be shared with our team. Chamberlain-DIY
  • Verified Purchase
No instructions! Had to go to Youtube. Can't pair with my Toyota. But quiet open and close
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World of difference, it's so quiet.
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The product is as advertised. It is extremely quiet while in operation. It was easy to install. I would buy another one if I have the need to.
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  • Verified Purchase
Not as quiet as the Craftsman it replaced. Lighting is badly designed. Only illuminates one end of garage. Buy the model that has two lights.
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  • Verified Purchase
Too soon to tell..
Bought this garage door opener to replace the Craftsman. The installer said that I made a good choice. However; there were problems with the install. The pulley and the master link with missing from the package. The installer informed me that I was the third customer for the day was the same parts missing. I was not happy that there was going to be a delay with my installation but he had extra parts that he could use..
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Response from TheChamberlainTeamApr 12, 2024
Hello Julian, I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We always aim to deliver a great experience, and we are disheartened when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. Chamberlain-DIY
    • Recommended
    Did not come with installation instructions!!
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    Response from TheChamberlainTeamApr 12, 2024
    Hello, we now offer BILT instructions which can be found by scanning the QR code available in the carton inventory. Should you need further assistance, please contact https://support.chamberlaingroup.com/s/contact-us Chamberlain-DIY
    • Verified Purchase
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    Don't Buy If Your Looking For Home Automation
    Don't Buy If Your Looking For Home Automation. Chamberlain wants $2-$5 per month to integrate the automation into your home system. What a horrible money grab
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      Works great. Nice & quiet.
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      • Verified Purchase
      We had it professionally installed so I can’t comment as to the ease of installation. But it’s so much quieter and smoother than the previous chain drive model and I really appreciate the Bluetooth connectivity and notifications when the door is open or shut. All in all, a good product.
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      Response from TheChamberlainTeamApr 4, 2024
      Hello, we are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. If you have any questions feel free to reach us at social@chamberlain.com Chamberlain-DIY
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      Be careful of the warranty
      Please remember. You get what you pay for. While they boast 3-6 year warranty? It is on the motor. If the logic board that operates everything fails at 15 months like mine did? You’re stuck with a non working garage door opener. A 15 month garage door opener is pathetic, so please! Be careful.
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      Response from TheChamberlainTeamApr 1, 2024
      Hello BobMac, we do apologize for the inconvenience of this issue and are sorry to hear of the experience with your product. We would like to get in contact with you to provide assistance in a matter that will resolve this for you. Please email us directly at social@chamberlain.com and mention your exact review, so we can get in contact with you directly and troubleshoot the issue. Thank you for your patience and for being a customer, as well as taking the time to review our product. We appreciate your feedback and will definitely be shared with our team. Chamberlain-DIY
        1 found this review helpful
        Nice opener for the money and easy to install
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        • Verified Purchase
        Product seems to be good. Instal is pretty easy following the app instructions. Battery back up is nice. It’s very quiet.
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        Response from TheChamberlainTeamMar 27, 2024
        Hi Jason, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Chamberlain-DIY
        • Verified Purchase
        It is quite and easy to install.
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        Customer service sucs
        I just spent an hour with a person at customer service that couldn't speak English and seemed like an idiot. Just to get 1 missing boat replaced. I don't know what I would have done if it required any trouble shooting..
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        Response from TheChamberlainTeamMar 28, 2024
        We are sorry to hear about your negative experience with customer service. Should you need technical support in the future, please email social@chamberlain.com. We are happy to help. Chamberlain-DIY
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          • Verified Purchase
          Review for Chamberlain B4613T opener with battery backup, motion sensor internal keypad (no camera) and an exterior keypad. Works very good, extremely quiet and easy to install. The phone app is very convenient! I've seen a lot of negative reviews regarding instructions but that is NOT true. While there are no paper instructions there is a link to extremely detailed video instructions. Of course I didn't use them until I got to the point I needed them LOL... I wasn't sure if there was a specific starting position. I was able to call up the video and quickly determine what point in the timeline I had to go to. In hindsight I should have just watched the video as it is extremely well done and you can zoom in on the illustrations. It's sad that the reviews are impacted by folks that couldn't scan a link or find the video. It literally takes you through every step.
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          Response from TheChamberlainTeamMar 20, 2024
          Hello, thank you for rating us and for your review, we really appreciate the time it took to setup and experience this product.
          Should you need technical support in the future, please email social@chamberlain.com. We are happy to help. Chamberlain-DIY
          • Verified Purchase
          1 found this review helpful
          Super quiet, easy install. Instructions were simple to follow with great illustrations. I was shocked how quiet it is compared to my old chain driven opener.
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          Showing 1-30 of 621 reviews

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