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Customer Reviews for Frigidaire 19.8 cu. ft. Chest Freezer in White

Internet #316037963

Model #FFCL2042AW

Store SKU #1008345092

  • Stay organized with our removable baskets
  • Easily adjust the temperature with exterior controls
  • Know at a glance that your freezer is working

Customer Reviews

  • 4.6
    out of 1,042 reviews
  • 80% recommend this product
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Showing 1-30 of 1,042 reviews
Nice but wheels NOT installed at delivery.
I got this for myself for my birthday. I love the size, it works well, and the price was good. I only wish that as a disabled woman in a wheelchair, they would have put the wheels on it for me. Since I can do nothing about it alone, I cannot use it till I get someone put them on for me. Also, cord was too short to reach plug. Now I have to get an extension cord for it. I thought set up was going to be included with it. They didn't even plug it in.
by
    • Recommended
    Do not buy this freezer or any Frigidaire!
    The warranty is a scam! I've had this freezer for a year now and it's already broken. The lid is so long that the middle began to bow from being opened, which caused the seal to fail. So, now the freezer builds up frost throughout the whole thing. I filed a warranty claim, but after almost a month I'm told that the part is unavailable AND not covered under warranty. Their customer service is impossible to get ahold of and they don't help you in the end. Never buy Frigidaire.
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      2 found this review helpful
      [This review was collected as part of a promotion.] Chilled quickly upon initial setup. It would be nice if there were dividers available for this unit. Our old freezer and them and it made it easier for separating items. The other issue was the seal on the lid didn't close all the way. At 1st I assumed it would correct itself once settled, however it did not. I put a flashlight in it and closed the lid ans you can see the light. Disappointed in that aspect. Have a service calling, waiting for appt.
      by
      Response from Online Outreach SpecialistOct 25, 2023
      Hello there. Thank you for sharing your important quality concerns. We value all feedback, as it can help with future products. We also understand that there were some designs and features that did not meet your expectations. We hope that you will have your unit fixed as soon as possible. If you need more assistance, please connect with our specialists at 800-374-443, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at frigidaire.com, and we will be happy to assist. Best Regards, Ruth
        [This review was collected as part of a promotion.] Freezers seems like an adequate value for the price. It did however have a small, but very noticeable dent in the lid when unboxing.
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          Love our new freezer
          [This review was collected as part of a promotion.] Brett is the real MVP. We had an emergency at home; old freezer died and we had needed something quick after business hours, and Brett stayed there and helped my husband get a new freezer loaded into our truck. Freezer works excellent!!! Such a nice upgrade from our 30 yr old model that bit the dust.
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            This freezer was perfect plenty of space. And keeps everything frozen.
            Very Big Freezer. Great for the Price.
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            • Verified Purchase
            • Recommended
            3 found this review helpful
            Perfect
            Absolutely perfect in every way huge and bright love the led lighting baskets are big easy to regulate. I did buy a freezer thermometer good to have
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            • Verified Purchase
            • Recommended
            3 found this review helpful
            Great freezer
            Large capacity for one person. I probably wont need to shop the entire winter! I use it for meats, veggies, and homemade goods. Freezer was delivered unscathed, it came with key, paperwork, and a set of rollers for mobility. I have no complaints.
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            • Verified Purchase
            4 found this review helpful
            5 Star product.
            Exceeds expectation in features, quality, and capacity. Purchased to hold 300lbc of beef- with room to spare. The interior light is a plus and the locking feature for safety.
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            • Verified Purchase
            • Recommended
            5 found this review helpful
            Best bang for the buck especially off the grid
            We are off the grid using strictly solar and wind. This model freezer is rated at a very low power consumption. It seems to be well built and does not waste space. The lid seals tight and is counter sprung for ease of use. It only uses about 70 watts of electricity when running. The down side is that it takes a very long time to freeze so it is best to load the freezer slowly or it will take days to freeze.
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              • Recommended
              9 found this review helpful
              Freezer
              I was searching for a new chest freezer for the family home. Home depot had the best price and readily available for this particular freezer. So far this freezer has succeeded my expectations from the online purchase, home delivery and setup. Hopefully will have years of good service
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              • Verified Purchase
              • Recommended
              3 found this review helpful
              The delivery guys had it on end. It has...
              The delivery guys had it on end. It has a large crease. Sent text to HD customer care. No response.
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                10 found this review helpful
                I love it!
                [This review was collected as part of a promotion.] Now I can buy meats on sale without worrying about being able to get it fit in the freezer, and still have room for ice cream! It’s wonderful! Best advice I can give you is to buy a few dollar store laundry baskets to help keep organized! Enjoy!
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                  Cool Huge Freezer!
                  [This review was collected as part of a promotion.] I was looking to buy a Large Chest Freezer and I’m so happy I purchased the Frigidaire Brand Freezer. The setup and control was so easy and I love the optional wheels. Makes this freezer really simple to move around.
                  by
                    Large, quiet and efficient chest freezer!
                    [This review was collected as part of a promotion.] My family purchased this freezer almost a month ago. We bought it to store quantities of frozen goods, including meat, breads, and frozen fruit and vegetables. We LOVE this freezer's capacity and performance.
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                      My Wine Aging Cave
                      [This review was collected as part of a promotion.] I bought this chest freezer as a replacement for another chest freezer that had completely broken down. I’m very happy with the capacity of this chest freezer as it allows me to make more wine at home and keep it in a cool, cave like environment. It was easy to install and fit perfectly into the space in my garage. I buy this unit again in a heartbeat!
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                        by
                        • Verified Purchase
                        It was a great experience
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                        • Verified Purchase
                        I would like to exchange it. I never got cold enough to freeze. The tech says the parts are back ordered. How do I exchange this item?
                        by
                        • Verified Purchase
                        poor service
                        We ordered this freezer online. The pictures on Home Depot‘s website clearly show the wheels installed. Upon delivery the crew stated they were not told to put on the wheels that they were told to deliver the freezer and go. We had to install the wheels ourselves I’m not sure how Home Depot expects their consumers to accept this lack of service, but we certainly didn’t appreciate it at the last minute.
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                          • Recommended
                          by
                          • Verified Purchase
                          Freezer is as advertised, good quality, quiet, and well designed. Moves easily with casters.
                          by
                          • Verified Purchase
                          Quiet. Freezes quickly.
                          by
                          • Verified Purchase
                          It’s big, and it’s cold!
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                          • Verified Purchase
                          by
                          • Verified Purchase
                          So far so good
                          [This review was collected as part of a promotion.] Everything seems to be working fine but it’s only been a week
                          by
                            Lost so much food for a non-profit
                            This was purchased for use for the nonprofit I volunteer at. I had this for just over a year and it died… I lost 120 lasagnas. Called Home Depot, they said it was out of warranty and to call the manufacturer. Called the manufacturer, it was just out of warranty, there was nothing that they could do. A thousand dollars down the drain for the people who gave me the money. It cost me $40 to have the garbageman haul it away. What a disappointment to me and to the families who were waiting on meals
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                              Awesome
                              [This review was collected as part of a promotion.] Very well built unit, great price, lots of room.
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                                by
                                • Verified Purchase
                                Great freezer with tons of space.
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                                • Verified Purchase
                                Showing 1-30 of 1,042 reviews