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Customer Reviews for Frigidaire 19.8 cu. ft. Chest Freezer in White

Internet #316037963

Model #FFCL2042AW

Store SKU #1008345092

  • Stay organized with our removable baskets
  • Easily adjust the temperature with exterior controls
  • Know at a glance that your freezer is working

Customer Reviews

  • 4.7
    out of 1,036 reviews
  • 80% recommend this product
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Showing 1-30 of 1,036 reviews
Perfect size freezer, huge capacity, easy access to all foods and bags of ice!
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    Solid chest freezer, keeps the deer meat cold.
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      and the sides held up to a set of horns sliding down them... I love the large green light that makes it very easy to see from far away to ensure it's working! The delivery drivers even took my word that the delivery should include set up... they took great care in attaching the wheels... they did not have these instructions on their sheet... home depot could maybe add when the delivery includes a set up... both of them were very kind!!!
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      • Verified Purchase
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      • Verified Purchase
      Delivery crew was awesome!
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      • Verified Purchase
      This was a Christmas gift for my daughter, she seems to be happy with it.
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      • Verified Purchase
      nice freezer
      They dilivered on time freezer works great and will use less energy to keep things frozen . And price was right
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        • Recommended
        terrible experience
        Placed my original order on 11/20/23, the first time it was delivered, the guy lifted the back and it was shoved between two other appliances and I knew it was going to be damaged. I had told the two guys that delivered it that setup was included but they told me there was nothing to be setup (it needed the wheels installed). They were both in a hurry to get to the next delivery. Once I unwrapped the freezer, there was a couple massive dents ontop of the freezer. I had called Home Depot and the lady scheduled a new one to be delivered. During the second delivery it was raining and the truck rolled up with a massive hole in the truck thus all of the brand new appliances inside were soaking wet and not carefully placed in the truck. I kindly asked the guys to help unwrap the freezer and install the wheels. During this process I noticed the freezer had two massive dents and damage to it. I would never recommend ordering any large appliances from Home Depot and get it delivered. They really need to figure out quality control with using third party delivery services. The delivery company they use is careless and you most likely receive damaged items and have to go back and fourth with replacement. Now we’re waiting for our third delivery on January 4th.
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        Response from FrigidaireSupportJan 2, 2024
        Hello, Lauren! We’re saddened to hear about your experience with your purchase and the delivery service received. For any concerns pertaining to installation or delivery, we recommend connecting with your local Home Depot specialist directly. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. and we'll be glad to help.
        ~Sam Frigidaire
          • Recommended
          Freezer would not freeze from the moment it was turned on. Called customer service they sent a tech and the motor was out. I called several times after for an update and they informed me that they could not service my freezer and to wait for a call back. I called several times again. Took two weeks to finally get them to send a replacement. Was really disappointed especially since this was for my business and having a running freezer was crucial. I wish I bought a different freezer.
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          • Verified Purchase
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          • Verified Purchase
          Delivery was on time, the two man team were very professional and efficient. The product was as described.
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          • Verified Purchase
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          • Verified Purchase
          works as it should. it was quite a bit bigger then I expected for the price
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          So far not happy as freezer door does NOT seal close correctly and had ice buildup with in 24 hours of plugging it in! We couldn't do anything as we had to wait 48 before we were able to plug it in, as it was brought on truck sideways, not up right! very angry and have already called pretty much got nowhere, other than having a new seal being sent! it's our retiring home so don't live their full time. just vacation there right now! They couldn't find anyone to service or check it for us either, but we bought extended 3/5 yr warrantee! So will deal with after new yrs. and will have to stay the week in order to get it serviced/fixed! So wrong!! Spent a lot of $$$ = very mad!!!! Would also be nice if customer service spoke English!!
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          • Verified Purchase
          Freezer is great exactly what we needed however the wheels should come assembled on the freezer was kind of a pain to get them on otherwise been a great product so far.
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          • Verified Purchase
          Came when expected, polite courteous, placed and set up were wanted. Runs quiet.
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          I got this for myself for my birthday. I love the size, it works well, and the price was good. I only wish that as a disabled woman, they would have put the wheels on it for me. Since I can do nothing about it alone, I cannot use it till I get someone to do it for me. I thought set up was going to be included with it. They didn't even plug it in.
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Does not freeze very fast on items towards top. Bottom freezes but if you are loading it with a lot of unfrozen items at once will take 4-6 days to freeze top
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          • Verified Purchase
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          • Verified Purchase
          Key Information
          A major issue with this appliance is that there's only ONE single key provided. Frigidaire will sell you another key-lock assembly that comes with a new key for over $75.46 - now that's COLD!
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            • Verified Purchase
            Great freezer plenty of room
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            • Verified Purchase
            Showing 1-30 of 1,036 reviews