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Customer Reviews for Home Decorators Collection Sonoma 36 in. Single Sink Freestanding Dark Charcoal Bath Vanity with Carrara Marble Top (Assembled)

Internet #205866606

Model #8105100270

Store SKU #1002167696

  • 36" W x 22" D x 34" H wood vanity with durable Carrara Marble top
  • Features chrome hardware, 2 soft-close drawers & 1 cabinet door
  • Includes top, backsplash and single sink; 8" faucet not included

Customer Reviews

  • 4
    out of 2,022 reviews
  • 54% recommend this product
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Showing 1-30 of 2,022 reviews
DO NOT BUY
the bowl of the sink fell down from the top on its own. It hasnt even been six months and Home Depot will not return or repair or exchange. Caused damage to pipes below.
by
Response from FabricantMar 21, 2023
We sincerely apologize for any inconvenience caused by the damage you discovered with your recently purchased vanity. We understand that while you may have purchased the item in September, you only recently installed it in February, and we regret that this issue was not identified earlier.

We take customer feedback seriously and are fully committed to resolving any issues that may arise with our products. To that end, we would be delighted to collaborate with you to address the concerns you have raised regarding your cabinet.

We kindly request that you contact our dedicated customer service team at 1.866.839.2888, providing your order details, and any photographs or documentation highlighting the issues you have identified. Once we receive this information, we will investigate the matter thoroughly and work tirelessly to find a satisfactory solution that meets your needs.

We would like to thank you for bringing this matter to our attention, and we look forward to resolving this issue promptly to your satisfaction. Ovedecors-PL
    6 found this review helpful
    The white paint portion peels if it gets wet
    This is a bathroom fixture where water is constantly on. If the surface of the partical board gets wet too often, it starts to bubble and peel. What a waste of money. I would have never bought this had I knew of this. And this is not a cheap item. I would have bought real wood or something else. Terrible buy. Didn't even last 1 year!
    by
    Response from FabricantMar 21, 2023
    We're sorry to hear that you're experiencing issues with your bathroom fixture. We take all feedback seriously and would like to address your concerns.

    The material used for the bathroom fixture is carefully chosen for its durability and resistance to water damage. However, we understand that excessive exposure to water may still cause damage over time.

    We would like to offer you our assistance in resolving this issue. Please contact our customer service team at 1.866.839.2888 with your order details and photos of the damage. We will do our best to provide a satisfactory resolution. Ovedecors-PL
      4 found this review helpful
      Nice, Sturdy, Classic Mirror
      This mirror is exactly what I needed. It is not bold or flashy. It is sturdy and classy and subtly makes the room feel more spacious. It weighs less than 15 pounds so it is easy for one person to install. The packaging was impressively strong and well thought out with mostly recyclable materials. It did use plastic corners ,and foam/bubble wrap around the mirror, but most of the packaging was cardboard (in several thicknesses with different types of corrugation). I chose ta mirror with an off white frame because I don’t want it to be the focal point for the room, and I plan to remodel soon but have not finalized the future color scheme. The mirror’s glass appears thick and well silvered because it provides a deep, clear reflection, and the frame is about ¾” thick so it looks quite nice, not cheap or inexpensive. In fact even the back of the mirror is covered with a board or something which should keep the glass flat for years and protect the silvered finish, too. It comes with brackets screwed to the back: one pair for portrait mounting and one pair for landscape mounting. There is also a strip of black foam on the back that I assume is needed to keep the mirror straight when it is mounted in a landscape position, but I used portrait mounting. It also came with screws and sleeves in a dark red ziploc bag for mounting in drywall. However, the mirror only weighs around 15 pounds, and this is a temporary location, so I mounted it on a gorilla hook. The gorilla hook requires a lot less precision than the screws which require accurate placement to line up with the brackets on the back of the mirror. I plan to use the screws when I move it to its permanent location, though. I found two steel washers in my “miscellaneous drawer” that fit perfectly in the brackets on the back of the mirror and knotted them at each end of a piece of paracord to stretch it across the back of the mirror. Then it was easy to hang the mirror on the gorilla hook.
      by
      Response from FabricantMar 10, 2023
      We are thrilled to hear that you are satisfied with your recent purchase of our mirror. It is great to hear that the mirror has met your expectations and has added a touch of elegance and spaciousness to your room.

      Our team at the manufacturing facility works diligently to ensure that each product is made with the utmost care and quality materials. We are pleased to hear that our packaging impressed you, and we always strive to use eco-friendly materials wherever possible.

      The off white frame you selected is one of our popular choices among our customers, as it provides a subtle touch of sophistication without overpowering the room. We also take great care to ensure that our mirrors are made with high-quality materials, such as thick and well-silvered glass, and sturdy frames, to ensure longevity and durability.

      We appreciate your feedback regarding the mounting hardware, and we are happy to hear that our product was easy to install. We take great pride in providing our customers with detailed instructions and all necessary mounting hardware to ensure that the installation process is as simple and stress-free as possible.

      Thank you for choosing our product, and we hope that it continues to meet your expectations. If you have any further questions or concerns, please do not hesitate to contact our customer service team. Ovedecors-PL
      • Recommended
      Amazing! Buy now!
      I was a bit apprehensive due to some posts but my gosh, it’s beautiful. I went with the 48” light gray vanity. It perfectly fit our needs with great storage and a pretty vanity top. The doors are soft close, right now they’re a bit tight but I am going to assume with usage they will loosen up. I purchased online and had it shipped to my local store. When I received it, it was lying on its side which the box clearly marked that it needs to be upright but it was fine. Buy it, you won’t regret it.
      by
      Response from FabricantMar 6, 2023
      Thank you for sharing your positive experience with our 48" light gray vanity! We're glad to hear that it met your storage needs and that you found the vanity top to be visually appealing. Our soft close doors are designed to provide a smooth and quiet closing experience, and we're confident that they will loosen up with use.

      We apologize for any inconvenience caused by the vanity being shipped on its side. We'll take this feedback into consideration and work to ensure that our shipping and handling practices are improved.

      We're grateful for your business and appreciate your recommendation to others. If you have any questions or concerns in the future, please don't hesitate to reach out to us. Ovedecors-PL
        • Recommended
        1 found this review helpful
        It was heavy and bulky. The look is modern...
        It was heavy and bulky. The look is modern and clean. Hopefully it will last. Already I can see scratches and marks on the vanity so not sure if the material is going to last.
        by
        Response from FabricantFeb 27, 2023
        Thank you for choosing our product and sharing your feedback with us. We're glad to hear that you appreciate the modern and clean look of our vanity.

        We understand your concern regarding the durability of the product, and we apologize for any inconvenience caused by the scratches and marks that you have noticed. Our vanities are made with high-quality materials and are rigorously tested to ensure their durability and longevity.

        However, we'd like to assure you that we take all feedback seriously, and we'll work to address any issues you may be experiencing. We recommend that you reach out to our customer service team, who can provide you with additional information and guidance on how to maintain the appearance of your vanity and address any concerns you may have. Ovedecors-PL
        • Verified Purchase
        1 found this review helpful
        Fell Apart Immediately
        The sink fell out of the vanity after less than 2 months of use. The other sink looks like it's about to fall. Such a pain. The quality is not good especially considering we paid over $1000+ for the 72" vanity.
        by
          8 found this review helpful
          Almond Latte NOT true to color
          Almond Latte is much darker than shown in the pictures online. I was expecting a light brown color when in fact it is a very dark brown. Please consider renaming this color to avoid future frustration. EXTREMELY disappointed.
          by
          Response from FabricantFeb 13, 2023
          Lighting plays a major role in determining the color appearance of an object, including a vanity. Different light sources emit different color temperatures and intensities, which can affect how an object appears. Additionally, shadows, reflections and the angle of the light source can also impact the perceived color. That is why the color of a vanity may appear differently in photos or in person under different lighting conditions. It's important to consider the lighting in the room where the vanity will be placed and observe it in different lighting conditions to ensure the color matches your desired appearance. Ovedecors-PL
            4 found this review helpful
            Made of paper
            I normally don’t do reviews. I ordered this vanity thinking it was solid wood. The shipping was great, packaged very well. It looked beautiful! The top is gorgeous! But, when we drilled out for the water connection it was very clear to see it is made of paper..we could cut it with a utility knife.. I ordered the vanity and planned to order kitchen cabinets made by Home Decorators Collection. I definitely will not be doing a kitchen in paper cabinets. Enclosing some photos…check them out!
            by
            Response from FabricantFeb 6, 2023
            We apologize for the inconvenience you have encountered with our vanity. Your feedback and accompanying photos are valuable to us. We take pride in being transparent about the materials used in our products, which are accurately described both on our website and in our product descriptions. The frame of the vanity is constructed from solid rubberwood, while the interior and shelving are made from MDF. Ovedecors-PL
              6 found this review helpful
              I loved the way it looked, I paid my contractor...
              I loved the way it looked, I paid my contractor to install, after installation when I opened the door I noticed it was broken from top to bottom, I ask my contractor he didn’t know, it was hard to see without the door open, after a few open and closed crack became worse, I had 2 doors sent to my from the manufacturer, both came in broke and beat up, I finally returned and got one elsewhere.
              by
              • Verified Purchase
              7 found this review helpful
              Not worth it
              Poor quality started chipping and falling apart in its own
              by
              Response from FabricantJan 24, 2023
              Thank you for bringing this issue to our attention. We apologize for the poor quality of the product and would like to make it right. Please contact our customer support team at 1-866-839-2888 for assistance. Ovedecors-PL
                6 found this review helpful
                Nothing holding the sink. Do not buy!!
                Just like everyone else, the supports for the sink are glued on with very cheap glue. I haven't even installed it yet, and all the clips fell off. I'm going to have to build some support, but for the price I paid, it's a rip that I have to do any work!!!
                by
                Response from FabricantJan 24, 2023
                We apologize for the inconvenience you have experienced with the sink supports. We strive to provide our customers with high-quality products, and it appears that in this instance, we have fallen short. We would like to make it right, please contact our customer service team and they will assist you with a solution. Ovedecors-PL
                  8 found this review helpful
                  Swollen wood
                  If you let water get on wood at bottom of sink it begins to break up or swell out
                  by
                    1 found this review helpful
                    Well made, great product supplied by Home Depot. Only...
                    Well made, great product supplied by Home Depot. Only issue, was the delivery company. Very hard to get information. Even HD service couldn’t figure it out. Regardless, it’s installed and I am very happy with the results.
                    by
                    • Verified Purchase
                    2 found this review helpful
                    Expensive but cheap
                    This vanity is very expensive for the way it is cheaply made. The wood that it is made of is pressed wood with laminate on the outside. When installing this vanity we had trouble getting the drain to stop leaking. Once we thought the drain was fixed, we finished assembling the vanity and were done. A few days later we found out the drain was still leaking. And the photo shows what happened.It is my advice if you purchase this vanity to buy some flex steel rubberized coating and spray anything that could potentially coming contact with water. Also, after installation place a bowl under the drain for several weeks to verify no leaks.
                    by
                    Response from FabricantJan 16, 2023
                    We apologize for any issues you have encountered with our vanity. We strive to provide high-quality products at an affordable price, and it appears we may have fallen short in your case. We take all customer feedback seriously and will investigate the issues you've brought to our attention. We appreciate your suggestion to use flex steel rubberized coating. We will make sure to share your feedback with our product development team to help improve our products in the future. Please reach out to our customer service team if you require further assistance with your purchase. Ovedecors-PL
                      3 found this review helpful
                      Beautiful
                      Bought this mirror with the midnight blue vanity. Very nice and feels well made. Would buy again.
                      by
                        • Recommended
                        1 found this review helpful
                        Love it
                        This vanity does not disappoint. Very pretty product and very solidly made. Love it
                        by
                          • Recommended
                          1 found this review helpful
                          A Wolf in Sheep’s Clothes
                          A little over a year in service and installed by a professional: 1) Top drawer came off with normal use (we open and close about three times a week) and had to be re-installed. To make matters worse some pieces that were loose from the swelled wood came off while handling - 2) Admit the grandkids dropped some water when they brush their teeth, etc., but one day all of the sudden the press wood swelled and looks not so good, which brings the point of low quality material. Not recommended ☹️
                          by
                          Response from FabricantJan 16, 2023
                          We apologize for the issues you have experienced with your drawer. It is concerning to hear that the drawer came off with normal use and that pieces of the wood became loose. As the manufacturer of the vanity, We take all customer feedback seriously and will investigate the cause of these issues.
                          We would like to learn more about your specific situation and would appreciate the opportunity to make it right. Please contact us directly at 1.866.839.2888 so we can discuss how to resolve this matter. Ovedecors-PL
                            11 found this review helpful
                            Poor Craftsmanship
                            Although Sonoma sink/vanity combo is very appealing to the eye at first. BEWARE after only a month of use sink completely detached from the marble vanity top. Now we have to pay a carpenter to reinforce sink to marble top the way it should have be done by home decorations. Very poor craftsmanship only a strip of glue & two small brackets also glued holding sink & marble top together. This company should be ASHAMED of themselves for selling this product!!!!!
                            by
                              18 found this review helpful
                              Sink fell out in under 2 months
                              The sink detached from the vanity after less than 2 months of use, what a disaster! Paid full price for it too, which is even more infuriating. Seems like the only thing holding it in place was adhesive.
                              by
                              Response from FabricantJan 9, 2023
                              We apologize for the poor quality of your purchase and the issues you experienced. We want to make things right and invite you to contact our team at +1.866.839.2888 for immediate assistance. We hope to have the opportunity to turn your experience around and make you a satisfied customer. Ovedecors-PL
                                13 found this review helpful
                                HOME DECORATORS SONOMA BATH VANITY
                                This is just gorgeous! I love the sink and the beautiful marble top! It fits perfectly in my tiny bathroom. I bought the 24inch. There is a shelf inside that is removable to give more under the sink space. I love this!
                                by
                                  • Recommended
                                  2 found this review helpful
                                  Problematic to retrofit space
                                  So the overall quality is ok. Has good storage and a Carrera marble top. And was on sale. But the drawers are not dovetail drawers and the shiny pulls/knobs are 6 1/8" across - and are really large, overwhelming and obnoxious on an otherwise pretty vanity. The back of the vanity and drawers in the middle needed serious trimming and cutting in order to fit my plumbing and slide the vanity into the space. The problem we faced were the counter top corner edges and backsplash - which flared to a point and didnt allow for snug fit along the walls and cabinet on either side - creating a 1/2 inch gap. Trimming the marble wasnt an option for us. The website did not show this detail clearly nor the actual true measurement across the vanity edge to edge with the marble top. I would have preferred a squared edge and an open back in order to custom fit this easily.
                                  by
                                  Response from FabricantDec 1, 2022
                                  Thank you very much for your review. We are so sorry to read that the product did not meet your expectations. We do our best to include the most detailed product descriptions and specifications online. If we can do anything for you, please reach out to us Ovedecors-PL
                                  • Verified Purchase
                                  3 found this review helpful
                                  Love my new bathroom vanity.
                                  My husband and I recently added on an addition with a master bedroom and bath. Love love love the vanity. So much space and storage.
                                  by
                                  Response from FabricantNov 10, 2022
                                  Thanks for the awesome review, Jess! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Ovedecors-PL
                                    • Recommended
                                    1 found this review helpful
                                    Fallen sink
                                    Like some of the other reviews, woke up last night to the sound of the sink dropping into the cabinet. Only bought it around a year ago. Figured out the brackets are glued to the countertop and will fail. Do yourself a favor and read the similar reviews before you spend the money for this.
                                    by
                                    Response from FabricantNov 10, 2022
                                    We are extremely disappointed to read this and want to extend our sincere apologize concerning the issues you faced with the quality of your purchase. We have looked and address the issue with our factories. Please allow us the opportunity to make this right. Call our team at 1.866.839.2888 for immediate assistance. Ovedecors-PL
                                      14 found this review helpful
                                      Do not buy. Toxic
                                      I bought this and received it in a few weeks. I opened up and a white paper with health notice stating toxic material Emit Formaldehyde in product and causes toxic exposure. Can cause eye, lung and breathing irritation. Can cause death. And humid weather can raise the toxic levels. More severe for older and children. When I opened there is a strong glue smell. Sending it back. Again DO NOT BUY. Never said anything about this when buying. Very disturbing!!
                                      by
                                        Not worth its price
                                        We bought this vanity over a year ago and it already has paint chips on almost every drawer and the two of the drawers are already breaking off the rails.
                                        by
                                        Response from FabricantNov 3, 2022
                                        We are very sorry to read that your purchase did not meet your expectations. Rest assured that the problems you've shared are uncommon, and that all of our products are covered by our warranty and can be returned or exchanged without any difficulties. Please call us at 1.866.839.2888 to speak with a representative. Ovedecors-PL
                                          12 found this review helpful
                                          terrible product and no response from manufacturer
                                          We bought this less than a year ago and the sink dropped. This should not be the case, we bought thinking it was a great product. Now after paying to have this installed we can’t use the sink and home depot has yet to respond. How and why are they backing such terrible products???
                                          by
                                          Response from FabricantOct 18, 2022
                                          We are extremely disappointed to read this and want to extend our sincere apologize concerning the issues you faced with the quality of your purchase. Please contact us at +1.866.839.2888. One of our customer service representatives will gladly assist you to find a solution to meet your needs. Ovedecors-PL
                                            11 found this review helpful
                                            Twin Ivy Living
                                            100% satisfied. Looks even better in person. Ours is in a bathroom that is used infrequently. Very heavy in weight when it arrives. But it’s wonderful that everything is included. Would definitely buy again. Visit www.TwinIvyLiving.com for more photos of our bathroom renovation.
                                            by
                                              • Recommended
                                              1 found this review helpful
                                              The product was exactly what I ordered and wanted for...
                                              The product was exactly what I ordered and wanted for my unexpected remodel due to water damage , thank you! This is cabinet, a beautiful white... I haven't placed the top on yet. But it is also exactly what the image portrays.
                                              by
                                              • Verified Purchase
                                              Love the look, hate the material
                                              I love this vanity, but it’s not made out of real wood, so can be damaged easily. It came chipped in the corner. The paint is also chipped away. It was still worth installing and looks great in our bathroom. Just a bummer on quality.
                                              by
                                              Response from FabricantSep 23, 2022
                                              Hi Shannon. We're very sorry to hear this. The Sonoma vanity is made of solid rubberwood frame, plywood door panels and some mdf for interior shelving. We can provide you with and touch up kits you may need to fill in any chips. Please reach out to us at 1.866.839.2888. Ovedecors-PL
                                                • Recommended
                                                4 found this review helpful
                                                BAD VANITY QUALITY EVER
                                                After one day of use of the vanity, there are multiple cracks in the paint all over it.
                                                by
                                                Response from FabricantSep 21, 2022
                                                We’re disappointed to read that you are having complications with your purchase. As we have sold a lot of this unit to satisfied customers, your unfortunate experience is certainly not common. Regardless, we want to make sure you're happy with our service. Please call us immediately at +1.866.839.2888 or email us at customerservice@ovedecors.com to find a solution and make sure you are happy. Ovedecors-PL
                                                  12 found this review helpful
                                                  Showing 1-30 of 2,022 reviews

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