Customer Reviews for Pfister 8 in. Fixed Brass 3-Handle Valve Body

Hi Ivan,

We found a trim for the #01-31XA rough-in valve on Home Depot's website that includes the showerhead, handles, and tub spout for you to view (no valve) model #LG01-81BC. Below is the link to Home Depot's site for this trim. If you have any questions regarding our products or need assistance, please don't hesitate to call us directly at 1-800-732-8238, and we'll be happy to help!

#LG01-81BC:
https://www.homedepot.com/p/Pfister-3-Handle-2-Spray-Wall-Mount-Shower-Faucet-Trim-Kit-with-Metal-Handles-in-Polished-Chrome-Valve-Not-Included-LG01-81BC/314452660

Thank you,
Pfister

Hi EDDIE,

We're here to help! If you haven't called us already, please do. We're sorry you were missing parts out of the box, and we'll be happy to send you the parts to resolve this as soon as possible. Pfister's Lifetime Warranty covers the finish and function to the original purchaser of the product. Please give our Support Team a call at 1-800-732-8238 for your replacement parts. We look forward to talking to you soon.

Thank you,
Pfister

Hello JAMES,

We can help! If you had an older Pfister valve with large handles, they won’t work with the newer valve with the shorter ceramic disc stems. There are limited trim/handle options for this valve. However, there is a trim (no valve) with lever handles that can be used on this model; that would be model #LG01-81BC. Below is a link to this trim model on Home Depot’s website for you to view:

https://www.homedepot.com/p/Pfister-3-Handle-2-Spray-Wall-Mount-Shower-Faucet-Trim-Kit-with-Metal-Handles-in-Polished-Chrome-Valve-Not-Included-LG01-81BC/314452660

Thank you,
Pfister

Hello fantone,

We can help! If you were looking for the outer decorative trim for the #01-31XA valve, there are limited options. However, there is a trim (no valve) with lever handles that can be used on valve #01-31XA; that would be model #LG01-81BC. Below is a link to this model on Home Depot’s website for you to view:

https://www.homedepot.com/p/Pfister-3-Handle-2-Spray-Wall-Mount-Shower-Faucet-Trim-Kit-with-Metal-Handles-in-Polished-Chrome-Valve-Not-Included-LG01-81BC/314452660

Thank you,
Pfister

Hello Jef Gipson,

We're here to help! If you haven't called us already, please do. As the original purchaser, your faucet is backed by Pfister's Pforever warranty, which covers the finish and function for as long as you own it. We'd be happy to send you the replacement parts needed to get your faucet fixed at no cost to you under your product's warranty. Please call us at 1-800-732-8238 for your replacement parts and get everything back in working order!

Thank you,
Pfister

Hello K Michaels,

We're sorry that the Pfister valve body didn't work with your setup. As you may already know, if you were trying to use the valve with another manufacturer's trim, it won't work. Pfister's tub and shower rough-in valves are specific to Pfister trims and not interchangeable with other manufacturers' products. If you have any questions or concerns regarding any Pfister product, please don't hesitate to contact our Support Team at 1-800-732-8238, and we'll be happy to assist you in any way possible.

Thank you,
Pfister

Hello PAUL,

Thank you for sharing your experience with us. We're sorry to hear you had to replace one of the parts. Please know that as the original purchaser, your faucet is backed by Pfister's Pforever warranty, which covers the finish and function for as long as you own it. If you have any questions regarding your product or need warranty replacement parts, our Support Team is always here and happy to assist you at 1-800-732-8238 with troubleshooting, installation, or warranty needs.

Thank you,
Pfister

Hello, Frustrated,

We put tremendous value on the experience that our consumers have with our products - from initial purchase to installation to support when needed. If there is ever anything we can do to help, please get in touch with us at 1-800-732-8238.

Thank you,
Pfister