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Customer Reviews for Pfister Venturi Single-Handle 1-Spray Tub and Shower Faucet in Matte Black (Valve Included)

Internet #303239339

Model #8P8-WS2-VNSB

Store SKU #1002761028

  • Tub and shower trim kit: 3-hole install with drain kit included
  • Easy to clean shower head: Rain effect for relaxed experience
  • Water-Efficient: Meets or exceeds EPA Water Sense Standards

Customer Reviews

  • 3.1
    out of 300 reviews
  • 41% recommend this product
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Showing 1-30 of 300 reviews
This shower head replaced a standard builder quality shower head in the master bath. This one ha...
This shower head replaced a standard builder quality shower head in the master bath. This one has a much larger surface and therefore, many more water outlets than the one it replaced. The square look gives the shower both an updated look and greater functionality than the original. It is what I would call a “rain” shower head, as the water comes out with less force, but over a much wider area than a smaller, more focused shower head. It arrived undamaged. My brother installed it and I heard no swear words, so, guessing it was easy to install!
by
  • Recommended
1 found this review helpful
Purchased in August 2016. Single handle tub faucet broke in Feb. 2018. A piece inside the handle ...
Purchased in August 2016. Single handle tub faucet broke in Feb. 2018. A piece inside the handle is made of plastic. Now it just spins. If I want to turn the water on & off I have to use pliers or vice grip. Very disappointed & a plumber I've used before states that there is no way I'll be able to find parts for Price Pfister. The only solution would be to buy again ($149.00) or contact Price Pfister about getting the handle replaced.
by
Response from PfisterMar 8, 2018
Hi Jordan,
Please call our team at your convenience so that we may provide you with the correct part to repair your faucet. You are covered by our Pforever Warranty, and the part will be provided at absolutely no cost to you. Our team is also able to help you with the part replacement, eliminating the need for professional assistance. Our team is available at 1-800-732-8238.
We look forward to assisting you.
Thank you,
Pfister Pfister
    6 found this review helpful
    I purchased this product in last year. Because I like the design and finish. But I had a problem ...
    I purchased this product in last year. Because I like the design and finish. But I had a problem with the shower faucet handle. After remodeled my bath room. It's only work for about 6 month. Shower faucet handle broken. I have had tried to reach the customer service. But I could not get their response. Shower Faucet Handle, shaft is made of plastic. It's very easy to break. Now I had to put the vise grip over on its before I can get the replacements. Fremont, California.
    by
    Response from PfisterMar 8, 2018
    Hi Moe,
    Our team is happy to help you with your Venturi Tub and Shower faucet. Please give our team a call at 1-800-732-8238. Our Pforever Warranty covers the finish and function of your faucet for as long as you have the product installed in your home. We look forward to assisting you.
    Thank you,
    Pfister Pfister
      3 found this review helpful
      do not buy
      I purchased this set when remodeling my bathroom. The shower divverter didn't work so I contacted the company and got a different faucet head. Now less than a year later the faucet handle broke. A plastic piece I side the handle shattered.
      by
      Response from PfisterJan 30, 2018
      Hello Justin,
      Thank you for taking the time to share your experience with us. We have passed along your comments to our quality and product teams to look over. Please contact our consumer service at 1-800-PFAUCET (1-800-732-8238), and we'll get this resolved for you right away.
      Thank you, Pfister Pfister
        1 found this review helpful
        Right out of the box this set looks and feels great, much better than in the pictures. 64 nozzles...
        Right out of the box this set looks and feels great, much better than in the pictures. 64 nozzles distribute the water smoothly from side to side. It is great to know it has a never leak guarantee. I also like that it will save money in the long term . The whole thing looks just great. It comes with full instructions to install including the maintenance to keep it working at is best. To install the valve you might need to use a plumber unless you know how to put it together yourself either way I think it is worth it putting it all together at once.
        by
        • Recommended
        I just like the look of bronze finish that this Pfister tub and shower faucet has. We are giving...
        I just like the look of bronze finish that this Pfister tub and shower faucet has. We are giving one of our bathrooms a make over and we have decided on dark colors for the hardware and this one is perfect. In addition, it's a very high quality faucet and diverter. Besides the color being perfect the style is exactly what I wanted for this bathroom. It is big and bold but not overly so. We'd been thinking about this make over for a while now and when I saw this faucet, I knew it was it. I'm in the process of installation now so I can't give a complete overview of the totally installed unit, but the install of the ceramic disc valve and the arms went smoothly. This unit has all of the modern equipment including the never drip ceramic valve. For the price you won't find a more solid and nicer looking faucet.
        by
        • Recommended
        Pfister Venturi bath shower set. First off this is not for basic upgrading to newer technologies ...
        Pfister Venturi bath shower set. First off this is not for basic upgrading to newer technologies valves and finish. The caveat is if you already have a PFister ox8 valve installed in your wall . I’m betting most don’t. So with that in mind this is a new install set you will need access behind the shower wall to install the 0X8 pressure balancing valve. All the materials of of good quality, nice finish sturdy feel. Comes with good instructions though I would consider this an advanced Do it your self project. If your tackling this on your own do lots of planning as this kit comes with the basics for a standard install. They do make lots of optional not included parts to make this work for thicker walls quick connects etc. overall a very nice set for a remodel or new build. The finish and feel are very good.
        by
        • Recommended
        1 found this review helpful
        My initial impressions of the Venturi single handle tub and shower faucet in Tuscan Bronze by Pri...
        My initial impressions of the Venturi single handle tub and shower faucet in Tuscan Bronze by Price Pfister is that it is a beautifully design set. The tub faucet has a ribbon type stream and the shower head is a raincan style. I do have a concern regarding the showerhead. The face plate is metal and the back half is plastic. I am not sure of the lifespan, but only time will tell. I did expect all metal for the pricepoint from Price Pfister.
        by
        My PFISTER VENURI single-handle 1-spray tub and shower faucet in tuscan bronze is a beautiful fau...
        My PFISTER VENURI single-handle 1-spray tub and shower faucet in tuscan bronze is a beautiful faucet. I can not wait to get this installed in my new coming home. The shower head is quite large with 64 spray nozzles for a rain spray effect. This comes with a ceramic disc valve with a never leak guarantee ,wow. I like the quick trim wall flange that eliminates exposed screws and looks great. I would have to say the spout is quite heavy and very solid with a great style.
        by
        • Recommended
        Assembled and installed by a contractor so I don't know about the installation, however the Tub a...
        Assembled and installed by a contractor so I don't know about the installation, however the Tub and Shower faucet look lovely and the shower is a gentle rain that falls. A very soothing feeling while showering - I really like the scald protection that you are able to control in the handle.
        by
        • Verified Purchase
        • Recommended
        by
        • Verified Purchase
        by
        • Verified Purchase
        Leaks constantly
        My Venturi shower leaks constantly from the shower head, and I can’t find a replacement valve cartridge that fits.
        by
        Response from PfisterFeb 21, 2024
        Hi TNM, We're here to help! If you haven't called us already, please do. As the original purchaser, your faucet is backed by Pfister's Limited Lifetime Warranty, which covers the finish and function for as long as you own it. We'd be happy to send you a replacement cartridge #974-5299 at no cost under your product's warranty. Please call us at 1-800-732-8238 for your replacement parts and get everything back in working order! Thank you, Pfister
          by
          • Verified Purchase
          The tub spout was broken and had to reorder a new one. Now I’m having an issue with it fitting. Should have bought Moen or Delta.
          by
          Response from PfisterFeb 8, 2024
          Hi Next,

          We're here to help! If you need help installing the parts, we're confident that our team can walk you through it to get it installed right away. Please call us at 1-800-732-8238 for assistance and get everything in working order!

          Thank you,
          Pfister Pfister
          • Verified Purchase
          Disappointing Purchase
          We bought this Pfister shower tub and faucet for our bathroom remodel. The look and color were a perfect match for what we wanted. Within 6 months, the black finish was peeling off. Now it looks horrible. I am very disappointed that I trusted this brand thinking it would last. Big mistake. Now I will have to pay another Plummer to come and replace this eye sore. Why can’t products be made to last anymore? I do not recommend and will probably never buy this brand again.
          by
          Response from PfisterDec 12, 2023
          Hello Socal71,

          Thank you for sharing your experience with your Venturi tub and shower faucet. We want to get more information about the finish peeling, so we can help. Pfister's Limited Lifetime Warranty covers the finish and function to the original purchaser of the product. If you need help installing the parts, we're confident that our team can walk you through it and get this fixed right away. Please get in touch with our Support Team at 1-800-732-8238 for assistance with your warranty parts.

          Thank you,
          Pfister Pfister
            Its easy to install and elegant
            by
            • Verified Purchase
            I am returning the item. It was defective.
            by
            Response from PfisterOct 11, 2023
            Hi HomeDepotCustomer,

            Thank you for sharing your experience with us. Before you return it, please call our Support Team at 1-800-732-8238, and we'll be happy to assist you and get your faucet in working order. As the original purchaser of the product, you are backed by our Pfister Limited Lifetime Warranty, which protects the finish and function of your faucet for as long as you own it. We hope to hear from you soon!

            Thank you,
            Pfister Pfister
            • Verified Purchase
            by
            • Verified Purchase
            It is just the best in faucet, so simple to use.
            by
            • Verified Purchase
            Cheap product made cheaply without a quality check
            Never seen such a substandard quality Item which has functioned way below wha is expected for even such cheaply (overseas/over the border) made item. I realize due to the over abundance of cheaply made goods everywhere, and knowing that such items are.made by cheaply hired labor force who are probably just hired from the street, but still... The faucet handle just made a snap sound this morning, subsequently handle now just rotates around loosely, without producing water. Item purchased 1/22.
            by
            Response from PfisterJul 11, 2023
            Hi EG123,

            We're here to help! If you haven't called us already, please do. As the original purchaser, your faucet is backed by Pfister's Limited Lifetime Warranty, which covers the finish and function for as long as you own it. It sounds like the cartridge and handle need replacing, and we can send you the parts under your product warranty. Please call us at 1-800-732-8238 for assistance with your parts.

            Thank you,
            Pfister Pfister
              by
              • Verified Purchase
              Does not work
              Shower faucet does not work. Just got it installed in a newly remodeled bathroom. 2nd use and the shower faucet will not stay up. Super expensive to have this type of issue’s.
              by
              Response from PfisterJul 6, 2023
              Hi Adry,

              Thank you for sharing your experience, and we want to help! As the original purchaser, your Pfister Products are backed by our Limited Lifetime warranty, which protects the finish and function for as long as you own them. We’ll be happy to send you the necessary replacement tub spout to get this corrected right away. Please get in touch with our Support Team at 1-800-732-8238.

              Thanks,
              Pfister Pfister
                1 found this review helpful
                Shower diverter doesn’t work. Went onto website and found...
                Shower diverter doesn’t work. Went onto website and found many complaints. They are shipping a replacement part, but it’s disappointing to pay over 200 bucks and it doesn’t even work right.
                by
                Response from PfisterMay 12, 2023
                Hello Poorly made,

                Thank you for sharing your experience with us. We are happy to hear you got ahold of our Support Team and are being sent the parts you need for your faucet. If you need help installing the parts, we are confident that our team can walk you through it to get this fixed right away. Please call us at 1-800-732-8238 if you need further assistance; we will be happy to help!

                Thank you,
                Pfister Pfister
                • Verified Purchase
                2 found this review helpful
                Love the look. Put the paint started to peel off...
                Love the look. Put the paint started to peel off and had to return.
                by
                Response from PfisterMar 29, 2023
                Hello DENISE,

                We’re sorry to hear you returned your faucet, and we wish we could’ve helped you before you returned it. We value the experience that our consumers have with their products, from initial purchase to installation, to support when needed. If you choose a Pfister product in the future, please know our Support Team is more than happy to assist you at 1-800-732-8238 with any troubleshooting, installation, or warranty needs.

                Thank you,
                Pfister Pfister
                • Verified Purchase
                This is nothing but trouble,the diverted leakes.
                I bought this 2years ago and had to change the diverted 2 times already.I am disgusted to say the least.
                by
                Response from Customer CareMar 14, 2023
                Hello Apple, We can help! We would be happy to send you a new tub spout replacement or an alternate replacement at no cost under your product's warranty. Pfister's Lifetime warranty covers the finish and function to the original purchaser of the product. Please call us at 1-800-732-8238 to find the perfect solution for your product. Thanks, Pfister
                  by
                  • Verified Purchase
                  Diverter issues
                  Terrible product! The diverter doesn't work properly and water comes from both the shower head and faucet. I have only had it for 5 days of operation and unfortunately, I threw away my receipt thinking that Pfister made a good quality product that I wouldn't even have to think about returning it. Now I'm stuck with paying a plumber to install a new faucet which I need to buy. I will never buy Pfister product again
                  by
                  Response from PfisterNov 14, 2022
                  Hello Ricky,

                  We're here to help! We'll be happy to send you a correct replacement parts to get it fixed. As the original purchaser, your Pfister product is backed by a lifetime warranty, and we'll send you the necessary parts at no cost under your product warranty. Please call us at 1-800-732-8238 to send you the necessary parts and get everything back in working order.

                  Thanks,
                  Pfister Pfister
                    Faulty diverter
                    This product looks nice! However, right out of the box the shower diverter did not work. Looks like by the the reviews this is a common problem. I wish l had read the reviews before buying this. Now my plumber has to take this off a second time for me to return this. I am going with a different brand. This has been a real disasterous disappointment. Not to mention a waste of time and money.
                    by
                    Response from PfisterSep 27, 2022
                    Hi Cher618,

                    Thank you for sharing your experience with us. Before you return it, please call our Support Team at 1-800-732-8238, and we'll be happy to assist you and send you the replacement tub spout with diverter to resolve it. As the original purchaser of the product, you are backed by our Pfister Lifetime Mechanical & Pfinish Warranty, which protects the finish and function of your faucet for as long as you own it. We hope to hear from you soon!

                    Thank you,
                    Pfister Pfister
                      1 found this review helpful
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
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                      • Verified Purchase
                      Showing 1-30 of 300 reviews

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