Works great. I hooked it up myself. Didn't take long. Works great.
Works great. I hooked it up myself. Didn't take long. Works great.
by
Verified Purchase
Recommended
Jan 21, 2020
Fills the bill. Allas described. Simple install. Satisfied....
Fills the bill. Allas described. Simple install. Satisfied.
by
Verified Purchase
Oct 29, 2019
Great product ...
Great product
by
Verified Purchase
Oct 29, 2019
After paying a plumber to install, this preassembled pump was...
After paying a plumber to install, this preassembled pump was broken and leaked everywhere. Now I have to replace it again. Very disappointed.
by
Verified Purchase
1 found this review helpful
Oct 15, 2019
The noise from this unit is terrible. I would...
The noise from this unit is terrible. I would not suggest it to anyone. I can hear it through out the house when it runs
by
Verified Purchase
1 found this review helpful
Oct 1, 2019
Pump was piped to a mop sink that a washing machine drains located in a basement. Pump pushes the...
Pump was piped to a mop sink that a washing machine drains located in a basement. Pump pushes the drain water up into a sewer line. This is a replacement to a similar pump (different brand) that did not have a separate plugin for the float that failed. This pump does so the float can be replaced should it fail without replacing the entire pump.
by
Verified Purchase
Recommended
1 found this review helpful
May 29, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 9, 2019
This pump is perfect for my kitchen sink and washing...
This pump is perfect for my kitchen sink and washing machine in the basement.
by
Verified Purchase
Mar 26, 2019
works great. Easy install...
works great. Easy install
by
Verified Purchase
Feb 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 6, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Feb 5, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Jan 15, 2019
After running it 2 to three times , it leaks...
After running it 2 to three times , it leaks around the top flange
by
Verified Purchase
Jan 8, 2019
The pump would not turn on at first. Then when...
The pump would not turn on at first. Then when it did come on it would not pump water over 4.5 feet. After and hour of messing with it we pulled it out and went back to Home depot. The instructions in the box were not for the pump in the box. H.D. had on in stock so we returned the defective one and got the new one. After re installing it this one worked good. Like I say, do Home Depot, do it twice.
by
Verified Purchase
Jul 10, 2018
Work very well for me.
Work very well for me.
by
Verified Purchase
Recommended
Jan 3, 2018
Easy to install and works great happy....
Easy to install and works great happy.
by
Verified Purchase
2 found this review helpful
Nov 10, 2017
The Sub pump works great but I had to call...
The Sub pump works great but I had to call a plumber because the pump was not assembled as described.
by
Verified Purchase
1 found this review helpful
Aug 29, 2017
We had our plumber install. Other than the location...
We had our plumber install. Other than the location we had the pump and the difficulty reaching pipes, seemed fairly easy.
by
Verified Purchase
2 found this review helpful
Aug 23, 2017
They start leaking after one and a half year...
They start leaking after one and a half year
by
Response from Superior PumpAug 23, 2017
Hi there, These should not leak. Have you contacted our help line? Call us at 1-800-495-9278. We are here weekdays from 8:00 am - 8:00 pm and weekends from 10:00 am - 5:00 pm central time. Thanks
Verified Purchase
1 found this review helpful
Aug 1, 2017
Sump pump
Pumps down reservoir in a matter of 10 seconds. Works great. I connected to overhead pipe 8 feet above in ceiling. I bought the $13.99 hose kit and connected it to existing plumbing.
by
Recommended
2 found this review helpful
May 19, 2017
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
May 3, 2017
I DID have to take it apart to get it to work correctly as some interior components had become mi...
I DID have to take it apart to get it to work correctly as some interior components had become mis-aligned during shipment. This is the third one that I have owned over the years.
by
Verified Purchase
Recommended
Mar 22, 2017
I've had this unit installed under my utility sink for my washing machine for about a year. I hav...
I've had this unit installed under my utility sink for my washing machine for about a year. I have had to replace the seal twice, found the sealed nuts that secure the lid loose to be leaking and now the lid has cracked around multiple screw heads and in the inlet pipe.
Works great when it is not leaking. A little on the noisy side. However, would not recommend for regular use.
by
1 found this review helpful
Mar 21, 2017
Workability
Customer has only used it for a few weeks and just pumping gray water..it is fast with little noise.. the only down fall, it has only 1 inlet.. 2 would have been nice for where you wouldn't have to make a couple extra connections..
by
Response from Superior PumpMar 21, 2017
Hi there, Most of the need for these is a single sink application which is why it has a single inlet. Thanks.
Recommended
Mar 7, 2017
Product was shipped with a mismatched part that caused it to fail immediately. Since this is an i...
Product was shipped with a mismatched part that caused it to fail immediately. Since this is an item that cannot be returned to Home Depot, the situation which spurred replacement in the first place (hand sinks backing up in a doctor's office) had to continue while we waited for the replacement part, which was also the same wrong size and had to be adapted for operation of the pump. I would say this pump did not meet my expectations and made me look kind of inept at my job.
by
Response from Superior PumpMar 7, 2017
Hi there, What was wrong with the pump or what part was wrong? Had you called our help line, 1-800-495-9278? Please do so and let's see if we can help you. Thanks Superior Pump
Verified Purchase
1 found this review helpful
Dec 31, 2016
This unit worked well for about 15 cycles before the float or switch started sticking .Now if usi...
This unit worked well for about 15 cycles before the float or switch started sticking .Now if using washing machine unit always sticks on during the 2nd cycle of washer,the only way to stop the unit is to fill it completely to the top while unplugged then turning it back on to empty then it will shut off.
by
Response from Superior PumpJan 3, 2017
Hi Don, This sounds like you may be getting some vapor lock issues. this is easy to correct. Call our help line at 1-800-495-9278 Monday - Friday between 8:00am and 5:00pm central time. Thanks
Verified Purchase
Dec 4, 2016
I hooked it up and leaked all over the floor. Found out the top was cracked. Would not recommend ...
I hooked it up and leaked all over the floor. Found out the top was cracked. Would not recommend this product.
by
Response from Superior PumpDec 5, 2016
Hi There, I am sorry that you had a problem with one of our pump kits. Have you called our help line? If not, call us at 1-800-495-9278. We are here Monday 0 Friday between 8:00am and 5:00pm to help you. Thanks
Verified Purchase
Oct 6, 2016
Pump works great BUT
Overall rating is due to the fact that instruction manual is very poor. Even when plumber checked on line could not get information. Instruction manual needs to be updated with better information. Thanks to a great plumber we have a working pump.
by
Verified Purchase
Recommended
Sep 13, 2016
Good Solution
My old pump system failed for a second time so I installed this unit. I had some trouble configuring new pipe connections but it is working now. Be sure to measure your space available because it affects the ease of configuring connections. One strange characteristic of this unit is 2 electrical connections. You can piggy back them.
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Recommended
Aug 9, 2016
best product for the job
product was ready to use, just put the pipes to it and plug it in. Nice setup.