#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(205)995-5984

Tool & Truck Rental

(205)995-5990

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
8:00am - 8:00pm

Curbside:
09:00am - 6:00pm

Location

4995 Highway 280

Birmingham, AL 35242

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Curbside Pickup with The Home Depot App
Order online, check in with the app, and we'll bring the items out to your vehicle.

Customer Store Reviews

  • 4.7 out of 432 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (432)
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Showing 1-30 of 432 reviews
Above and beyond
Neil at the Pro Desk went above and beyond the call of duty to help make my shopping experience an amazing one.
by
    Always got something for the DYI job.
    I was looking for some casters to put on my weight rack, but didn't exactly know how I would attach them. Thankfully a person in Home Depot said, no problem, just use some "self drill" screws for metal. Tada! worked like a charm.
    by
      • Recommended
      Clean and stocked
      Patel was very kind and helpful
      by
        • Recommended
        Helpful and personal!
        I came in late one evening before the store closed and the employees were exceptional and very helpful. I will be back again!
        by
          Best Customer Experience!
          Home Depot is one of the few businesses that actually invest in and value customer service. Even when we had an issue with a time sensitive, missed delivery earlier this year, they went far above and beyond to load a display model on one of their own rental trucks and 2 of the store associates delivered it and set it up at our home and the store OFFERED a discount for their mistake. We were blown away by their generosity and customer focus that we are now lifetime customers and have made several major purchases since. Keep up the great customer service!
          by
            • Recommended
            Sales Associate was very helpful!
            she made our buying experience a very pleasant one.
            by
              • Recommended
              Great Store
              Have always enjoyed shopping at this store in Inverness. Staffed with good people. Clean Store. Nice bathrooms....
              by
                • Recommended
                Employees are awesome
                I brought 2 ceilings fans
                by
                  • Recommended
                  Great shopping experience
                  I came in last week and the employees were very helpful and friendly. Jazzy helped checked me out at self checkout.
                  by
                    • Recommended
                    Super Clean and Neat
                    Staff is very friendly and helpful !!!
                    by
                      • Recommended
                      Cashier was soooo nice!
                      Cashier Anthonia was as nice as I remember any big box cashier being, at any cashier at any store.
                      by
                        • Recommended
                        Inverness Home Depot
                        The employees we worked with were very knowledgeable and helpful and patient with us.
                        by
                          • Recommended
                          Great experience in appliances with Adair
                          Adair was really helpful and found us the perfect new washer and dryer. Will update this review when we receive them. Customer service was excellent!
                          by
                            • Recommended
                            Exceptional Service and Value
                            I can’t recommend Home Depot highly enough for your appliance needs. We recently purchased a washer and dryer, and our experience was nothing short of spectacular. Our salesperson, Adain, went above and beyond, demonstrating in-depth knowledge about the products and ensuring we found the perfect match for our home and needs. She took the time to answer our questions, provide suggestions, and ensure we were completely satisfied with our purchase. We will certainly return for future appliance needs.
                            by
                              • Recommended
                              Fantastic Service
                              You never know when you enter a big box store how it's going to go. We went in to look at/Buy new appliances for our new home. Not only did we find what we wanted but the salesperson in the appliance department (Adair) was helpful, professional, and provided us with insight into each item we were interested in and so we know that our purchase is right for us.
                              by
                                • Recommended
                                Lack of thought and help for the pro desk
                                Kelley at the pro desk is awesome! But the management doesn't seem to care enough about the pro to put enough qualified help there. Or keep an eye on the loading area
                                by
                                  Fabulous experience.
                                  Adair helped me chose three appliances. With each appliance she made certain I got the best features for my needs AND at the best price. Adair made it such a positive experience I will definitely go back.
                                  by
                                    • Recommended
                                    Great customer service
                                    Vickie is absolutely amazing and goes out the way to ensure satisfaction!!
                                    by
                                      • Recommended
                                      1 found this review helpful
                                      When I found someone to help me, they were knowledge and helpful.
                                      They did not have in stock, but checked and were getting more stock 5/5 and will deliver 5/9
                                      by
                                        • Recommended
                                        Knowledgeable and Courteous Employees
                                        Being retired and not using The Home Depot for business purposes I have found all employees that I have spoken to are knowledgeable in Layman’s terms and extremely courteous.
                                        by
                                          • Recommended
                                          Inverness store
                                          Dreaded shopping fir kitchen package because I don’t like all in one brand. Adair in appliances took the reins, made sure I was happy with everything and I was out of there in no time. She’s a genius! With an infectious smile!
                                          by
                                            • Recommended
                                            HOME DEPOT ALWAYS NAILS IT!
                                            WE SHOP THERE REGULARY AND HAVE NO COMPLAINTS. GREAT STORE
                                            by
                                              • Recommended
                                              Excellent Customer Service by a new employee
                                              Kaitlyn’s first day of her new job, was excellent! Pleasant, efficient, quick to figure out solutions, that had us checked out smoothly and fast.
                                              by
                                                • Recommended
                                                Clean store and helpful staff
                                                I came in for just charcoal and because of the service did a cabinet consultation and left with other items for my home that I didn’t necessarily need
                                                by
                                                  • Recommended
                                                  Customer service
                                                  Kathryn was awesome and is a great person working with the public
                                                  by
                                                    • Recommended
                                                    Customer Service is Great!
                                                    I went into the outdoor area to find deer repellent plants and Jada came up and greeted me and asked how she could help. She lead me to the deer repellent which I needed to keep them from eating my flowers. She also looked up on her phone which plants are repellent to deer and she helped me pick the best plants. She went above and beyond to assist me and was very friendly and helpful!
                                                    by
                                                      • Recommended
                                                      Great Associates!
                                                      I have never had a bad experience with Home Depot. Everyone is always so polite and helpful. I had a wonderful experience with an associate in Appliances - Her name is Adair and she is great!
                                                      by
                                                        • Recommended
                                                        Great service
                                                        we needed a new washer and dryer so we went to Home Depot where i had a good experience when I purchased a washer dryer for my daughter and son in law's new house. I had the same salesperson and the sane positive experience.
                                                        by
                                                          • Recommended
                                                          All stocked up
                                                          David in plumbing is very knowledgeable, friendly and helpful.
                                                          by
                                                            • Recommended
                                                            Very helpful check out lady
                                                            I have several unused store credits at Home Depot. I was not sure how to apply them to my purchases at the self check out aisle. A lady named Toni helped me and basically did it for me. She was so kind and nice. And I hope to see her again at the Inverness store! It made my shopping day a breeze!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 432 reviews

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