#1 Home Improvement Retailer

Store Details

Contact Us

Pro Service Desk

(312)850-8003

Rental Center

(312)850-8009

Store Hours

Mon-Sat:
6:00am - 10:00pm

Sun:
7:00am - 8:00pm

Location

1300 S Clinton Street

Chicago, IL 60607

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Upcoming Workshops

Customer Store Reviews

  • 4.5 out of 840 reviews
89%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (840)
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Showing 1-30 of 840 reviews
Best Store to shop. Knowledge, friendliness and much more
This store rocks! From Tom on down, they all have a great attitude and work ethic. Woodrow Jackson is the man, and will get things done for you, even if you had no idea what you need. LOL. I was a Menard's type of guy, but not anymore.
by
  • Pro
  • Verified Purchase
  • Recommended
Good selection
Better selection than Ace. Cashier Jessica is very polite and friendly.
by
    • Recommended
    Always great service
    I've been here many times for home/garden projects and I've never had any problems with customer service!
    by
      • Recommended
      Rewarding Experience
      Prompt service availability, knowledgeable staff, interested in my concerns, scheduled delivery dates with consideration for my availability. The parking at this site on 1300 S. Clinton is a challenge and not easily recognizable for first time going there.
      by
      • Verified Purchase
      • Recommended
      LOVED our first trip to this store and the paint dept staff was great!
      In and out with everything we needed and full confidence to DYI three rooms of painting!
      by
      • DIY
      • Verified Purchase
      • Recommended
      GREAT LOCATION
      THE CASHIER THAT HELP ME WAS VERY POLITE, COURTEOUS AND WAS VERY HELPFUL. KENDRA.
      by
      • DIY
      • Verified Purchase
      • Recommended
      Great Service
      Great customer service!The employees always make sure that I find exactly what I need and give great advice.
      by
        • Recommended
        Staff are super knowledgeable when you can catch one
        The staff in appliances, doors, and paint helped me out greatly. I'll definitely be back for advice.
        by
        • Verified Purchase
        • Recommended
        great first time.
        This is not my regular store but it had a product I wanted. I could not have been happier with the experience and may drop in here again .
        by
        • DIY
        • Verified Purchase
        • Recommended
        BAD CUSTOMER SERVICE
        The cashier is RUDE! No customer service manner at all.
        by
        • Pro
        • Verified Purchase
        Always make it right
        I have been going to this store often lately and the associates really work hard to help and get me on my way.
        by
        • DIY
        • Verified Purchase
        • Recommended
        Help from employees
        On visit i didn't require assistance. However, my visit i did and it was difficult to get somebody to help not only with choosing a water heater but then getting help loading it.
        by
          • Recommended
          Love the Staff!
          The staff was extremely helpful and quick.. and check out was quick no line.
          by
          • DIY
          • Verified Purchase
          • Recommended
          Helpful Service
          Found my safety equipment quickly and easily with the help of a nice team member! Keep improving. It matters.
          by
          • DIY
          • Verified Purchase
          • Recommended
          Poor Store Experience
          The staff is not helpful at the front. I waited in line for longer than reasonable as the store was slow and when the cashier checked me out she did something odd. She checked each item and the most expensive one set it aside and at the end went to grab it again to check it.....I said she already charged me and she smirked and said sorry. Then she turned her back on me for the balance of the transaction. Overall rude and unfriendly. I so wish there was another option in the South Loop.
          by
          • Pro
          • Verified Purchase
          1 found this review helpful
          Great service and friendly atmosphere
          My experience was great. I received great customer service. The staff was friendly and helped me with with acquiring all the items I needed.
          by
          • Pro
          • Verified Purchase
          • Recommended
          Staffs are friendly, helpful and listen to our needs!
          Vic and John at the Tool Rental Center are awesome! Knowledgable and very helpful!
          by
          • DIY
          • Verified Purchase
          • Recommended
          Good Shopping experience
          Store was clean and free parking was available on the rooftop, however, associates were not readily available in the ceiling fan section.
          by
          • Verified Purchase
          • Recommended
          LOVE THIS LOCATION
          The store is clean, employees are friendly and knowledgeable, and the parking lot is clean and safe. I really like this location!!
          by
          • DIY
          • Verified Purchase
          • Recommended
          Great Experience
          Helpful Associates are usually easy to find and are typically knowledgeable about products. This is a real plus compared to other stores.
          by
          • DIY
          • Verified Purchase
          • Recommended
          poor customer service not enough employees
          went to buy an advertised refrigerator no employees to be found to assist refrigerator not on main floor when wanted to purchase gave wrong delivery date initially. Once found correct employee after over an hour long wait (unacceptable) did make purchase and assistance was good
          by
          • DIY
          • Verified Purchase
          • Recommended
          Sam E
          Great employees, very helpful with my questions. I will definitely be returning
          by
            • Recommended
            Self employed
            The cashier I think her name was Deanna or Dina was welcoming and greeted the customers her line with smile. Even after customer in front of me was a complete jerk. I appreciated that because was that previous customer was holding the line
            by
              • Recommended
              Great sales manager in Appliances. She a big help.
              Don't call just walk in, hold time on the phone system is terrible.
              by
              • Verified Purchase
              • Recommended
              Very convenient
              Although the 1st staff did not have the smile, but attempted to help, the other staff was wonderful. She took her time to provide me with information that surely influenced my decisions and plans.
              by
              • Verified Purchase
              • Recommended
              Great Home Depot Store with Great Employees!
              Great Home Depot Store with Great Employees! The store is well organized and the employees know where specific items can be found. A great shopping experience!
              by
              • DIY
              • Verified Purchase
              • Recommended
              TOOL RENTAL Dept.
              Excellent Service in the Tool Rental Dept.by Victor & the lady. They were very courteous & professional.
              by
              • Verified Purchase
              • Recommended
              great store
              store was very clean staff very friendly. service was great
              by
              • Pro
              • Verified Purchase
              • Recommended
              Another good visit!
              Well stocked. Everything I needed was readily accessible.
              by
              • DIY
              • Verified Purchase
              • Recommended
              Great store to shop for items and advise.
              This store is always well-kept and the sales associates in every department are some of the best in the business.
              by
              • DIY
              • Verified Purchase
              • Recommended
              Showing 1-30 of 840 reviews

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