Filter Reviews By:Rating, Profile, Gender, Age (547)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 547 reviews
Jul 23, 2022
GREAT LISTENING AND SERVICE IN MY EXCHANGE.
I EXCHANGED A VERY EXPENSIVE ITEM FOR AN EXPENSIVE ITEM! GERMAINE AND KESHA WERE VERY THOROUGH AND COMPETENT.
by
Jul 4, 2022
Helpful employees, products in stock.
The employees at this location are super helpful, knowledgeable, and friendly. The store is kept very clean and well-stocked.
by
Recommended
Jun 20, 2022
good products I need
Helpful employees that made it easy to find the products I needed
by
Recommended
May 8, 2022
Great quanities
My wife loves shopping at South town .
by
Recommended
Apr 21, 2022
What customer service
The short lady with glasses working Sunday evenings in lawn and garden is horrible. She will get you so angry you will almost blast off like a rocket
by
Apr 8, 2022
Awesome customer service
“ Jason “ who was the night time Manager here is very professional and polite and actually LISTENED to my particular concerns. He handled my situation properly and promptly. ALL of the other employees I interact with were also very polite and professional. How refreshing !
by
Recommended
Mar 6, 2022
GREAT FEATURES
The friendly employees and stock of products make this Home Depot a great store to shop at.
by
Recommended
Nov 25, 2021
App saves time
by using app at/before every visit allows me to find exact isle location. I will also know availability of item so I go to correct store for my supplies. especially now with Covid epidemic and employment difficulties.
by
Recommended
Oct 18, 2021
Wonderful customer service
Will in plumbing was happy to help very knowledgeable and professional I will be back just on my encounter with him alone / Chris in Lumber helped happily as well as made multiple cuts for me
by
Recommended
Jul 18, 2021
Love how close this store is to home. The employees here are super nice and helpful. Would like...
Love how close this store is to home. The employees here are super nice and helpful. Would like to see more attention to getting inventory on the shelf.
by
Verified Purchase
Recommended
Jul 15, 2021
The paint department associate was very friendly and listen to me without interruption and recomm...
The paint department associate was very friendly and listen to me without interruption and recommended a product right away. I was extremely please with the purchase and recommendation. AWESOME! CHECKOUT TIME: The first checkout lane had a light on so I could pay with cash. I waited, although no one seemed to notice so I walked past the other registers close enough to the exit to get an associates attention. I was informed the light does not go off. Right away, I thought how anyone working the register area could not think to come up with a simple idea to put up an ‘out of service’ sign. It made me think that the cashier working the area has less then a middle school education. INCONVENIENCE. There are not enough registers that except cash and card available for check out. Some products will not let you continue scanning items at checkout til someone comes to fix it or type in a birthdate. For instance, spray paint. INCONVENIENT AGAIN. I was informed, by the same middle schooler, that I can put all of my cash in at once to pay. That did not work either. It spit the bills out but one. So, as I have in the past, I put them in one at a time and it worked. I do not need employment at Home Depot but I am glad to help out the next customer or two in line as I did during the whole circus performance.
by
Verified Purchase
Recommended
May 11, 2021
Really friendly and ACTUALLY HELPFUL employees.
Really friendly and ACTUALLY HELPFUL employees.
by
Verified Purchase
Recommended
May 4, 2021
I’m a 74 year old woman. I wanted to buy 18 16x16 step stones. They are heavy & I could get no o...
I’m a 74 year old woman. I wanted to buy 18 16x16 step stones. They are heavy & I could get no one to help me. I loaded 8 step stones & planned to get the other 10 later. I checked out & asked the cashier to get someone to load them in my car. She called 3 times with no response. After 10 minutes she asked if I’d like to speak with a manager. When he arrived I explained my problem & said if I couldn’t get assistance I wanted to return the items. His response was, “go inside and do it”. No attempt to correct the situation. Home Depot has lost me as a customer.
by
Apr 14, 2021
There was an employee that was inconvenienced by one question I had and did not want to help then...
There was an employee that was inconvenienced by one question I had and did not want to help then ignored me.
by
Verified Purchase
Apr 1, 2021
Priscilla I was very courteous and polite very helpful
Priscilla I was very courteous and polite very helpful
by
Verified Purchase
Recommended
Feb 28, 2021
Everything great Thank you
Everything great
Thank you
by
Verified Purchase
Recommended
Jan 24, 2021
There was not enough stock out for a specific item we were looking for. An employee named Leo (wh...
There was not enough stock out for a specific item we were looking for. An employee named Leo (whom was from another department & on his lunch break) graciously helped us out, found some additional stock so we could purchase our items. He Thanked us for shopping there & we Thanked him for helping us out so well...we also gave him a virtual hug (COVID).
by
Verified Purchase
Recommended
Dec 20, 2020
Thanks Judy for being such an awesome employee. You truly make me feel like part of the Home Depo...
Thanks Judy for being such an awesome employee. You truly make me feel like part of the Home Depot family when I'm there. Have a Merry Christmas guys thank you guys in the paint department also you're awesome John, you know you're awesome. I have a business account at Sherwin Williams and they can't do their own paint like they do can you repeat Department John thank you. Truly Merry Christmas guys.
by
Verified Purchase
Recommended
Dec 20, 2020
Sandy is a godsend. She's always nice and caring whenever I come in to shop. Thank you.
Sandy is a godsend. She's always nice and caring whenever I come in to shop. Thank you.
by
Verified Purchase
Recommended
Dec 18, 2020
GREAT CUSTOMER SERVICE
GREAT CUSTOMER SERVICE
by
Verified Purchase
Recommended
Dec 6, 2020
Heaven working the ck out lane was Super Nice and Fast...
Heaven working the ck out lane was Super Nice and Fast...
by
Verified Purchase
Recommended
Dec 4, 2020
It seems as if I should probably just post up at Southtown Home Depot. I don’t know how many trip...
It seems as if I should probably just post up at Southtown Home Depot. I don’t know how many trips I have made to and from there this year but definitely a frequent flyer. This team constantly delivers for me. The Assistant Manager, Devin is always willing to lend a hand to ensure customer satisfaction. I appreciate these people at STHD!
by
Verified Purchase
Recommended
Dec 3, 2020
The Southtown store has some of the best paint department people of any HD store in St. Louis.
The Southtown store has some of the best paint department people of any HD store in St. Louis.
by
Verified Purchase
Recommended
Dec 2, 2020
The Store was Clean.Great Customer Service
The Store was Clean.Great Customer Service
by
Verified Purchase
Recommended
Dec 1, 2020
On three quick trips to this store, I encountered four, different employees wearing their masks i...
On three quick trips to this store, I encountered four, different employees wearing their masks incorrectly while assisting customers.
by
Verified Purchase
Nov 29, 2020
I am currently working on a complete remodel of a property and the team here has helped me greatl...
I am currently working on a complete remodel of a property and the team here has helped me greatly. First, Devin is one of the Assistant Managers and has been a great guide to assisting me throughout my process over the past few months. I started shortly after COVID-19 and in the final phases of putting things back together. With Devin's help along with Kevin in flooring (a very cool and knowledgeable USA Veteran), Mike and Katie (Flooring), Azariah in kitchen designs, Mrs. Alfreda and Mrs. Maureen (both cashiers), have all been amazing in assisting me throughout. I truly appreciate my neighborhood HD team. Shouts out to Assistant Manager Craig as well. Another standout is the Bher representative Will in the paint department. See these people if you can. It's a great team over there in totality but these people I have worked with and I know they are upstanding!!!!!
by
Verified Purchase
Recommended
Nov 15, 2020
The store managers here are extremely nice and helpful. I have had several interactions with Devi...
The store managers here are extremely nice and helpful. I have had several interactions with Devin, Assistant Manager and his professionalism is impeccable. He is extremely knowledgeable and resourceful. I truly appreciate my neighborhood Home Depot and all the employees.
by
Verified Purchase
Recommended
Nov 3, 2020
Cashier Priscilla Priscilla keep up the goid work!!! Thanks you made my day.
Cashier Priscilla Priscilla keep up the goid work!!! Thanks you made my day.
by
Verified Purchase
Recommended
Nov 1, 2020
Despite being very busy on a Saturday with more than the usual number of customers, the staff wer...
Despite being very busy on a Saturday with more than the usual number of customers, the staff were alert to customers, friendly and helpful - especially in the paint department.
by
Verified Purchase
Recommended
Oct 24, 2020
This has been my HD since it was built in the 90’s. The management team is awesome and I enjoy my...
This has been my HD since it was built in the 90’s. The management team is awesome and I enjoy my diy local big box store.