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Showing 1-30 of 546 reviews
Feb 20, 2019
I go to this store fairly often, as it's close to my workplace, but I hate it. The isles are cont...
I go to this store fairly often, as it's close to my workplace, but I hate it. The isles are continually cluttered, the staff is a "hit or miss" on the friendliness scale (some are great, others have the stereotypical ghetto attitude). The worst part is just the overall filthiness of the store and even the parking lot. Maybe it's an "inner-city" thing, but in my opinion there is zero excuse for a place to look this bad. Trash EVERYWHERE in the parking lot (it looks like a garbage truck exploded). Management needs to be held accountable and take some pride in their work environment.
by
Verified Purchase
Feb 5, 2019
Home Depot has knowledgeable employees and excellent products!
Home Depot has knowledgeable employees and excellent products!
by
Verified Purchase
Recommended
Feb 4, 2019
This store was a very busy place on a Saturday afternoon, yet I was in and out quickly. The stor...
This store was a very busy place on a Saturday afternoon, yet I was in and out quickly. The store was well organized and it was easy to find the items I needed. The associates, especially Dan C., were friendly and very helpful.
by
Verified Purchase
Recommended
Feb 2, 2019
Definitely get better customer service at other Home Depots such as the one on Hanley not sure if...
Definitely get better customer service at other Home Depots such as the one on Hanley not sure if it's the neighborhood the one on South Kingshighway is located in so get people from the local population pool or it is just not as mad as well as other Home Depots definitely have better experience and other Home Depots but this one unfortunately it's closer to most of my job sites
by
Verified Purchase
Recommended
Jan 21, 2019
Everything is easy to find, staff is knowledgeable and kind when you need assistance.
Everything is easy to find, staff is knowledgeable and kind when you need assistance.
by
Verified Purchase
Recommended
Jan 19, 2019
ask for Nik when buying appliances and needing to find other useful supplies
ask for Nik when buying appliances and needing to find other useful supplies
by
Verified Purchase
Recommended
Jan 10, 2019
We always have a good shopping experience at this location: clean, always well stocked, friendly ...
We always have a good shopping experience at this location: clean, always well stocked, friendly staff who know how to take you to needed materials.
by
Verified Purchase
Recommended
Dec 14, 2018
The wonderful people who work here, ensure that you have exactly what your looking for. I'm alway...
The wonderful people who work here, ensure that you have exactly what your looking for. I'm always amazed at the input and how they go above and beyond their own expertise to find my precise needs that are cost effective and creative, at times. They are open to ideas and willing to share their own experiences to what works best. Love this store!
by
Verified Purchase
Recommended
Dec 12, 2018
The employees at this store are very friendly and knowledgeable.
The employees at this store are very friendly and knowledgeable.
by
Verified Purchase
Recommended
Dec 12, 2018
I was very satisfied with the help I received from a employee in lumber name Jason D.
I was very satisfied with the help I received from a employee in lumber name Jason D.
by
Verified Purchase
Recommended
Dec 9, 2018
It was great
It was great
by
Verified Purchase
Recommended
Nov 26, 2018
Every Things available in good price and finest quality.
Every Things available in good price and finest quality.
by
Verified Purchase
Recommended
Nov 19, 2018
This store has become my favorite home improvement store. The employees on my visits there have ...
This store has become my favorite home improvement store. The employees on my visits there have been friendly and helpful and have gone out of their way to provide the assistance that I asked for. This store has really been turned around since I wrote it off 12 years ago. I'm glad that I went back to give them another opportunity to earn my business. This store has been completely turned around and is now very well run.
by
Verified Purchase
Recommended
Nov 4, 2018
Who hires these people? I avoid this Home Depot.
Who hires these people? I avoid this Home Depot.
by
Verified Purchase
Nov 4, 2018
The cashiers at this store are horrible and unfriendly. No smiles. They never ask if I found ever...
The cashiers at this store are horrible and unfriendly. No smiles. They never ask if I found everything I needed. No greeting. They act as if they are doing me a favor. I blame the management for keeping them. They will never get another cent from me.
by
Verified Purchase
Oct 24, 2018
Store is great, but too many customers park in the loading area, and go shopping. I don't rememb...
Store is great, but too many customers park in the loading area, and go shopping. I don't remember the last time I've been able to pull up my truck and load up anything. Most time I just wheel my cart(s) out to my truck to load stuff. Carts are bountiful! I've always been able to find a flatbed and a rolling rack for boards.
by
Verified Purchase
Recommended
Oct 13, 2018
Always neat and organized. Helpful staff. Friendly cashiers.
Always neat and organized. Helpful staff. Friendly cashiers.
by
Verified Purchase
Recommended
Oct 12, 2018
Great customer service! We purchased a refrigerator that had to fit into a relatively small space...
Great customer service!
We purchased a refrigerator that had to fit into a relatively small space while also having specific features we wanted (side-by-side with ice dispenser in black stainless) that also fit into our budget. Thought this would be like finding a needle in a haystack but I found a model online at a Sears outlet. Chris was able to not only find the perfect fridge but was also able to discount the price. Store is clean and employees very helpful without being annoying.
by
Verified Purchase
Recommended
Oct 9, 2018
Jesse and Muhammed/Shams at the lumber store are the best- they are always around to help and rea...
Jesse and Muhammed/Shams at the lumber store are the best- they are always around to help and really no complaints.
by
Verified Purchase
Recommended
Oct 2, 2018
Home Depot #3011 Saint Louis on S. Kingshighway is well managed. It is clean, well-organized and...
Home Depot #3011 Saint Louis on S. Kingshighway is well managed. It is clean, well-organized and has staff who are willing to help me. Shopping here is pleasant experience and an asset to this neighborhood.
by
Verified Purchase
Recommended
Sep 18, 2018
Very nice people! And atmosphere!
Very nice people! And atmosphere!
by
Verified Purchase
Recommended
Sep 4, 2018
T his Home Depot always has what we are looking for and any employee we ask knows exactly where i...
T
his Home Depot always has what we are looking for and any employee we ask knows exactly where it is and how to get us there. Also, the employees are friendly and courteous and seem happy to help.
by
Verified Purchase
Recommended
Aug 27, 2018
The service was god awful. After trying to pick up supplies I had previously purchased inside the...
The service was god awful. After trying to pick up supplies I had previously purchased inside the store at the pro desk a week ago to finish the remodeling of my bathroom, the customer service desk was rude, condescending and ignored me while I was asking patiently for them to help me sort it out by using my Home Depot Card to check previous purchases. I didn't mind that too much, I had to come back later anyhow and could try sort it out again... So I purchased new supplies to carry out on my truck TODAY and was told they could bring all the drywall and 2x4x10 wooden boards up to the prodesk area to load onto my car for me. 2 hours have passed and nobody showed up or got anything I had already requested AND paid for. I am a 52 year old asian woman, I came here with my 17 year old son and my 4 year old daughter-- And everytime I requested help or for someone to bring the supplies out for me, I was outright ignored and sidewinded for other customers who just wandered on by without even trying to resolve my issue. After that? I figured at this point it'd be quicker to get the heavy supplies with just me and my young son. ON TOP OF THAT, After struggling to find everything, we were again ignored after I PERSONALLY asked for people to help us load everything onto my truck. And employees watched behind the glass window while we struggled to lift and get everything in, they even LEFT the store and walked pass us pretending they didn't notice us needing help and I am DISGUSTED by the disrespect, misconduct, and absolutely dreadful work ethic the employees at this particular home depot had... with the exception of Cashier Lorraine who was polite to me throughout this entire debacle. And honestly? I'd rather drive the extra 20 miles to LITERALLY any other home depot just at least get some kind of decent customer service. Thank you.
by
Verified Purchase
Aug 27, 2018
Poor service .. Reported to corporate.
Poor service .. Reported to corporate.
by
Verified Purchase
1 found this review helpful
Aug 13, 2018
On this particular morning I met only pleasant and helpful employees.
On this particular morning I met only pleasant and helpful employees.
by
Verified Purchase
Recommended
Aug 4, 2018
This is absolutely the worse store. There are a number of departments that have invisible employ...
This is absolutely the worse store. There are a number of departments that have invisible employees. You know the kind that take a check but are never available to help or assist a customer in any way. The lumber department is horrible. Heaven forbid I needed help....not happening.
But on the opposite side, the Tool Rental Department has some great employees. The technician Dave Wilson is so nice and helpful. He should have a giant raise. The best employee you will ever meet at this store.
by
Verified Purchase
1 found this review helpful
Jul 23, 2018
Good Customer service
Good Customer service
by
Verified Purchase
Recommended
Jul 22, 2018
The associates in tools rental department and kitchen & bath (especially Thomas Burns) are absolu...
The associates in tools rental department and kitchen & bath (especially Thomas Burns) are absolutely phenomenal. Thank you very much guys!
by
Verified Purchase
Recommended
Jul 13, 2018
Store was clean and plenty of lattice for deck. I asked for assistance and the employee took the ...
Store was clean and plenty of lattice for deck. I asked for assistance and the employee took the equipment to my car,and loaded it in my car. The,store was clean and the employee was friendly and gave me the items needed.
by
Verified Purchase
Recommended
Jul 6, 2018
3202 S. Kingshighway is a great HD location for my travel time. I enjoy interacting with the Stor...
3202 S. Kingshighway is a great HD location for my travel time. I enjoy interacting with the Store Associates and the customers because I meet contractors for my rental property why shopping.