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Customer Reviews for Aquasana 3-Stage Under Counter Water Filtration System with Faucet in Oil Rubbed Bronze

Internet #301960402

Model #THD-5300.62

Store SKU #1002493488

  • Easily replace filters without disconnecting hoses or water lines
  • NSF certified to remove 97% of chlorine and 97% of chloramines
  • Built-in PID alerts you when it's time to change filters

Customer Reviews

  • 4.4
    out of 1,648 reviews
  • 88% recommend this product
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Showing 1-30 of 1,648 reviews
Feeling better about the water my grandchild drink
We purchased for my son and family. Installation was straight forward. Water tastes great.
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  • Verified Purchase
  • Recommended
Good drinking water….finally
Installation was very easy. Did a drinking water test. Results were good. Much better then my previous water filter. Water tastes great.
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  • Verified Purchase
  • Recommended
Decent product, Improve taste
Installed this for my fiance who is paculair about her water. For the average person, water taste fine, but in comparison to high PH Essentia water, does not meet the standard.
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Response from Aquasana Customer SupportJan 16, 2024
Our filters feature NSF Certified Claryum® filtration technology independently tested and proven to reduce over 97% of chlorine and chloramines. Aquasana’s Claryum® Selective filtration effectively reduces acidic compounds while preserving healthy minerals that naturally increase pH and alkalinity of water. Aquasana filters also reduce heavy metals like lead and mercury, cysts like giardia and cryptosporidium, organic chemicals like herbicides, pesticides, and VOCs, and some remove pharmaceuticals from your water. Filtered water is treated water that is then run through a filter. In our case, a special carbon filter is used to reduce the chlorine and other containments to make it safe and healthy to drink. If you have any questions, please feel free to call us at 866-662-6885 option 1.
  • Verified Purchase
DO NOT BUY, DANGER
Plastic tubing can me out of connector on first night of install. Many reviews discuss similar problem. Woke up to an inch of water downstairs. We got lucky, others did not. Please go with another option.
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    Great value
    So far we are very happy,using for coffee maker,tea pot and cooking.great value.
    by
    • Verified Purchase
    • Recommended
    Clean tasting water
    Love the taste of water also installed a fluoride filter after my main filter up to my refrig. Ice maker
    by
    • Verified Purchase
    • Recommended
    Great product, easy installation
    At our previous home we had the Rhino 1000 and loved it! We decided to go with just an under sink system this time due to the design of our new home’s water system and we have really enjoyed it. It is nice to know we are removing all of the junk in our drinking water that is either intentionally or unintentionally being added that is harmful. I regret getting the bronze spout, it is really brassy, but we replaced it with a higher quality aftermarket one.
    by
    • Verified Purchase
    • Recommended
    Love this water filter
    Easy for my son-in-law to install (didn't take very long while waiting for dinner). It works great. Water comes out with a clean taste and no chlorine smell and I feel better not to be intaking PFOS and other harmful contaminants.
    by
    • Verified Purchase
    • Recommended
    Great product and amazing customer service
    Great product. This product works great and no leak.
    by
    • Verified Purchase
    • Recommended
    Aquasana installation and use
    The Aquasana filters were easy to install and the water is tasteless as it should be.
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    • Verified Purchase
    • Recommended
    When it works it's good but there's a lot of fault
    The filters good if it works but almost every time I've had new filters sent there's been an issue, first time the plastic broke and they had to ship a new housing (they made me pay for shipping), 2 of the next 3 times the filters have been "faulty" and have significantly reduced the flow out of the faucet. I'm currently waiting for an "expedited" shipment of another replacement set of filters but doesn't seem to be arriving anytime soon. Again they had the cheek to try and charge me for expedited shipping whilst having just sent two repeated sets of faulty filters by their assessment. I can't say I've tried any other brands but there has to be better quality options than this that would be worth a try.
    by
      good
      Am mildly satisfied . does not eliminate the lime deposits in my kettle after filtration.
      by
      • Verified Purchase
      • Recommended
      Great water
      It is so easy to use. Convenient at the sink. Great taste.
      by
      • Verified Purchase
      • Recommended
      Hard water is still pretty hard...and untasty
      Water still looks and feels hard and still tastes pretty nasty
      by
      • Verified Purchase
      Aqua sans 3 stage under sink filter system
      Very nice system.? Easy installation. My water definitely tastes better.
      by
      • Verified Purchase
      • Recommended
      The worst!
      Under sink water filter replaced twice yet it's still not working. Lines up perfectly just as they said but nope. Did everything to trouble shoot but nope. Wasted time, money and frustration on this crap filter.
      by
        Absolutely Love this water filter
        We love our water filter. It was very easy to install and the taste of the water is incredible. We have very hard water. Using the water from this filter in our tea kettle we have noticed less mineral deposits on the bottom off the kettle. All in all we are very happy with this filter and would definitely buy it again.
        by
        • Verified Purchase
        • Recommended
        greatest
        ive had it before a best system to improve the city water for my health concerns!
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        • Verified Purchase
        • Recommended
        Simple install
        Installation was simple and predictable. Water flavor very good.
        by
        • Verified Purchase
        • Recommended
        VERY HAPPY
        Installation went fairly smoothly. The filtering process is fantastic! So nice to know we don’t have to drink bottled all the time now!
        by
        • Verified Purchase
        • Recommended
        Very happy - and for years, now
        I was reading through the reviews today just because I'm about to buy my mother-in-law one of these systems, and I was surprised to see some of the negative reviews. Some of them are silly because they are based on improper installation, but others were equally surprising regarding leaks. I don't even see how the product could leak in the first place - the filter housing fully closes tightly for each filter, and the rest of the mechanism is classic durable white tubing. My sense is these are all user installation errors. Anyway, I'm chiming in because our filter system has worked perfectly since day one about, gosh, seven or more years ago - I can't even remember. Also, changing the filters is a snap for us - it takes me about five minutes. Filters are too expensive, in my opinion, but that's my only criticism. The taste of our water is spectacular and consistent. We've never had a problem. We are only one family (family of three), but we've been wildly happy with the product. I first had the three stage and then upgraded to the faster flow longer filters - never a problem with either. Hope this helps. My name is Drew and I live in Portland, OR. Nov, 2023.
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          • Recommended
          Excellent system
          This is our second counter-top system from Aquasana. Moved the old one to a less used sink. This is very easy to install, the water pressure is fantastic and it tastes great.
          by
          • Verified Purchase
          • Recommended
          I no longer have to fill big water bottles
          My 2-stage Claryum flow was not fast enough to fill a glass so we always kept 5 one liter bottles pre-filled. Now I only need one (in the fridge).
          by
          • Verified Purchase
          Was great until the housing cracks and floods
          The filter was great for a few years. The housing cracked and flooded the kitchen.
          by
            Flow Rate is horrible
            Updating my review from early August. As expected the flow rate has only deteriorated with time. It's now taking >30-seconds to fill 2-cups of water.
            by
              Great product
              Installation work done well no leaks identified. Product aesethetics beautiful as it blends well with existing sink faucet. The faucet can be easily rotated out of your way if one wants more space to use the sink.
              by
              • Verified Purchase
              • Recommended
              Absolute trash
              Literally every single time we replace the water filters, this doesn't work properly afterwards. The flow rate drops way down to the point it's dysfunctional or starts sputtering and spraying water irregularly until it finds a steady flow rate of like one cup per minute.
              by
                Great until you have to change the filters
                We love our filtration system most days. There is a clear difference in the taste of our water when we use the filter, and we love it! We have had our filtration system for about 2+ years, and the absolute worst part of this filtration system is changing the filters. We've changed filters maybe 4 times. EVERY time we change the filters, we end up having a leak, and it takes anywhere from an hour to several days to fix. The first time it happened, the support desk had me insert a quarter at the bottom of the filter housing. The second time, I had to be sent all new filters. The third time, I had to pay for new housing tops for my filters. There seems to be inherent flaws with the filters, and there are definitely flaws with the housings/o-rings. We just changed our filters, and again, they are leaking. We really don't want to buy new housing tops, since we just bought them the last time we changed filters, so my husband used Vaseline to help seal the housing. Fingers crossed this works... It should not be this complicated to change filters. If you can deal with the hassle factor, this system is great. Just prepare for a headache every time you change filters.
                by
                  Great product but could use some minor adjustments
                  The filters went in rather easy, and the water is really good. We had 4 people taste test between it and tap water and everyone chose the filteres water. It would be nice to provide some 90 degree adaptors for use at the points that the tubes enter the unit. The arcs for the tubes are quite large to keep from kinking.
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                  • Verified Purchase
                  • Recommended
                  Poor quility Plastic construction
                  I purchased this Filter 4 years ago with no problems "At First". 1)Come time to replace the Filters, No Stock to be found anywhere in the USA, Had to Wait three months. 3) Customer Support was not much Help 4) the new filters Are two Short to activate the Valve in the Filter Unit 5} After a year of use with the new Filters, two of the Filter Canisters Started bulging at the bottom. 6)Just two day ago the center Canister burst on the Bottom spraying water all under the Sink At this time I am "DONE" with this Company Do not Spend your hard earned money with this Company
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                    Showing 1-30 of 1,648 reviews

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