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Customer Reviews for Aquasana 3-Stage Under Counter Water Filtration System with Faucet in Oil Rubbed Bronze

Internet #301960402

Model #THD-5300.62

Store SKU #1002493488

  • Easily replace filters without disconnecting hoses or water lines
  • NSF certified to remove 97% of chlorine and 97% of chloramines
  • Built-in PID alerts you when it's time to change filters

Customer Reviews

  • 4.4
    out of 1,668 reviews
  • 88% recommend this product
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Showing 1-30 of 1,668 reviews
Easy clean water
I ordered this to get rid of the Brita filter that would take top valuable counter space in my kitchen. Our water is safe but heavily chlorinated that leaves it not very good to drink out of the tap. I hired a counter top company to drill the hole in our quartz countertop and installed the unit myself. Easy to install but I needed a second pair of hands to get the spout to sit right on the counter. Since then the water coming out of the spigot has been a god send. I am drinking far more water and my coffee is tasting way better. The only thing preventing me from giving 5 stars is that the shipping to Canada triggered a BIG customs bill.
by
  • Verified Purchase
  • Recommended
great
Easy to install, great taste and love the quiet, lack of noise! I originally had purchased the counter top, pump version that is very noisy and drips . Great purchase.
by
  • Verified Purchase
  • Recommended
Delivers as promised
We used a pitcher-style water filter for decades but grew wary of the visible buildup inside the fill section and got tired of scrubbing it clean, not to mention the space it took up in the fridge. The Aquasana has been a real game-changer. Water tastes great and flows strong and fast from the spout. It was easier than expected to install, I did it myself. The provided faucet is very attractive and the handle movement is smooth and secure. It's all around a real pleasure to use and we're so glad to have clean, filtered water at the ready. We couldn't be happier with this product!
by
  • Verified Purchase
  • Recommended
Terrible Product
It would be a great product if it worked. I bought this just over 2 years ago. I’ve replaced the filters regularly and each time has been a frustrating experience. As others have mentioned, the “sumps” have a vacuum seal and are virtually impossible to open. This time has been the worst, though, and is the final straw. (Which is sad because I’ve been a customer for 10 years, I think.) I followed all of the instructions to replace the filters. It worked beautifully for a few hours and then just stopped working. No water flow at all. I’ve now taken it apart seven times and the exact same thing happens… it works for a few hours and then stops. I’m so beyond frustrated! I can’t keep battling with this thing so it’s time to find another system.
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Response from Aquasana Customer SupportMar 5, 2024
Hi Erin, We are so sorry to hear that you are experiencing some issues with your under counter Max Flow System. We would love to have the opportunity to have one of our agents reach out and assist in identifying what could be causing the issue. We were able to locate your account and will have one of our agents give you a call shortly to assist further assist as we want to ensure you are enjoying fresh filtered water.
    Clean and Simple
    Good looks, Clean and Simple installation by my plumber
    by
    • Verified Purchase
    • Recommended
    Great purchase!
    Installation was easy, operation is fantastic, water quality is great!!!
    by
    • Verified Purchase
    • Recommended
    Easy to install and water tastes great!
    It was easy to install and the water tastes great! I am glad we bought the filter we did. I did a lot of research and this was the best.
    by
    • Verified Purchase
    • Recommended
    Overall good
    New filter us good,it is easy to install. Water tasts better. And rhe water is more cleaner.
    by
    • Verified Purchase
    • Recommended
    Clean tasting water
    The system was easy to install and I like having clean tasting water straight from the tap. It gives me peace of mind knowing harmful contaminants are being eliminated.
    by
    • Verified Purchase
    • Recommended
    Fine product.
    Solid construction, easy installation, but in the separate cold water tap located in the laundry room.
    by
    • Verified Purchase
    • Recommended
    Excellent water!
    We love our Aquasana! We love the taste of the water so much that we bring water with us everywhere.
    by
    • Verified Purchase
    • Recommended
    Claryum® 3-Stage Max Flow
    Great product that been around for many years. This is my third filter over 20 years.....I needed to buy another filter and didn't buy aquasana and so I got a relatively expensive filter from a company that no longer sell the filter or replacements so it was a waste of money and so I came back to Aquasana. Great for, great price and easy installation. I'm not going to bother with any other company in the future again. Aquasana will still be here for my replacement filters.
    by
    • Verified Purchase
    • Recommended
    Enjoying the water.
    Here it is. Install was straight forward. Simple, but installing thing in the cabinet, and under the sink are as to be expected. But overall the process was simple, only complaint is the faucet, I am wary of possibly over tightening, and felt the top ring and washer were both too flimsy and undersized slightly. The fixture is as secure as I want. And I am considering a sturdier alternative. Also surprised the spigot/stem tube is only secured by the o-rings and pulls out it seems, too easily. Would have been nice to have had both inlet and outlet be 3/8 tubing. Otherwise happy to have it.
    by
    • Verified Purchase
    • Recommended
    Very happy with the product
    The unit was easy to install and is easy to use. It looks nice and the water tastes fine.
    by
    • Verified Purchase
    • Recommended
    Outstanding Water filter!!
    The filter has been a life changer! My home's water had a very strange taste and wanted to buy a filter that can be used for clean water in my kitchen. Installing the 3 stage max flow was relatively easy and it complete shocked me how great and smooth the water was after running it from the new faucet. Extremely good and will recommend to all my family and friends!
    by
    • Verified Purchase
    • Recommended
    Happy With the System
    I don’t get why there’s so many negative reviews regarding the leaks that the reviewers complain about. One should have some degree of mechanical inclination to install this system correctly. Having a good mechanical aptitude is essential. That’s the bottom line. If you question your ability to install this system, don’t do it. It’s that simple. HOWEVER…the filter cartridges are very pricey!!! The prices should be reasonable.
    by
      • Recommended
      Tastes just like tap water
      I don't think filter works as it's tasting just like direct tap water. also had TDS rating done it's same as tap water 535 so will be retiurning this.
      by
      Response from Aquasana Customer SupportJan 19, 2024
      We're sorry to hear that we did not meet expectations in taste! In consideration TDS, or Total Dissolved Solids, is the amount of dissolved minerals and metals present in water. TDS meters tell you the concentration of dissolved minerals and metals, but are not an accurate measurement for contamination. Aquasana products reduce and remove harmful TDS like lead, but selectively retain or replace healthy dissolved solids like calcium, magnesium, and potassium. Based on the product that you're inquiring about, it is tested and certified to NSF/ANSI Standards to reduce up to 99% of 78 contaminants plus sediment. For an accurate measurement of the performance of our system, you can purchase a water test kit at your local hardware store. If you have any further questions, please contact us directly from Monday - Friday 8am - pm CST.
      • Verified Purchase
      Feeling better about the water my grandchild drink
      We purchased for my son and family. Installation was straight forward. Water tastes great.
      by
      • Verified Purchase
      • Recommended
      Good drinking water….finally
      Installation was very easy. Did a drinking water test. Results were good. Much better then my previous water filter. Water tastes great.
      by
      • Verified Purchase
      • Recommended
      Decent product, Improve taste
      Installed this for my fiance who is paculair about her water. For the average person, water taste fine, but in comparison to high PH Essentia water, does not meet the standard.
      by
      Response from Aquasana Customer SupportJan 16, 2024
      Our filters feature NSF Certified Claryum® filtration technology independently tested and proven to reduce over 97% of chlorine and chloramines. Aquasana’s Claryum® Selective filtration effectively reduces acidic compounds while preserving healthy minerals that naturally increase pH and alkalinity of water. Aquasana filters also reduce heavy metals like lead and mercury, cysts like giardia and cryptosporidium, organic chemicals like herbicides, pesticides, and VOCs, and some remove pharmaceuticals from your water. Filtered water is treated water that is then run through a filter. In our case, a special carbon filter is used to reduce the chlorine and other containments to make it safe and healthy to drink. If you have any questions, please feel free to call us at 866-662-6885 option 1.
      • Verified Purchase
      DO NOT BUY, DANGER
      Plastic tubing can me out of connector on first night of install. Many reviews discuss similar problem. Woke up to an inch of water downstairs. We got lucky, others did not. Please go with another option.
      by
        Great value
        So far we are very happy,using for coffee maker,tea pot and cooking.great value.
        by
        • Verified Purchase
        • Recommended
        Clean tasting water
        Love the taste of water also installed a fluoride filter after my main filter up to my refrig. Ice maker
        by
        • Verified Purchase
        • Recommended
        Great product, easy installation
        At our previous home we had the Rhino 1000 and loved it! We decided to go with just an under sink system this time due to the design of our new home’s water system and we have really enjoyed it. It is nice to know we are removing all of the junk in our drinking water that is either intentionally or unintentionally being added that is harmful. I regret getting the bronze spout, it is really brassy, but we replaced it with a higher quality aftermarket one.
        by
        • Verified Purchase
        • Recommended
        Love this water filter
        Easy for my son-in-law to install (didn't take very long while waiting for dinner). It works great. Water comes out with a clean taste and no chlorine smell and I feel better not to be intaking PFOS and other harmful contaminants.
        by
        • Verified Purchase
        • Recommended
        Great product and amazing customer service
        Great product. This product works great and no leak.
        by
        • Verified Purchase
        • Recommended
        Aquasana installation and use
        The Aquasana filters were easy to install and the water is tasteless as it should be.
        by
        • Verified Purchase
        • Recommended
        When it works it's good but there's a lot of fault
        The filters good if it works but almost every time I've had new filters sent there's been an issue, first time the plastic broke and they had to ship a new housing (they made me pay for shipping), 2 of the next 3 times the filters have been "faulty" and have significantly reduced the flow out of the faucet. I'm currently waiting for an "expedited" shipment of another replacement set of filters but doesn't seem to be arriving anytime soon. Again they had the cheek to try and charge me for expedited shipping whilst having just sent two repeated sets of faulty filters by their assessment. I can't say I've tried any other brands but there has to be better quality options than this that would be worth a try.
        by
          good
          Am mildly satisfied . does not eliminate the lime deposits in my kettle after filtration.
          by
          • Verified Purchase
          • Recommended
          Great water
          It is so easy to use. Convenient at the sink. Great taste.
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 1,668 reviews

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          Contaminants Filtered

          Lead, Chlorine

          Lead, Chlorine, Bacteria, Copper, Fluoride, Iron

          Lead, Chlorine, Copper, Fluoride

          Lead, Chlorine, Bacteria, Copper, Fluoride, Iron

          Number of Stages

          3 Stage

          4 Stage

          3 Stage

          4 Stage

          Includes

          Faucet, Hardware, Installation kit

          Faucet, Filter, Hardware, Installation kit

          Faucet, Filter, Hardware

          Faucet, Filter, Hardware, Installation kit

          House Hold Size

          5-7 people

          5-7 people

          Unspecified

          5-7 people

          Filtration Method

          Carbon Block

          Carbon Block, Coconut Shell Carbon, Polypropylene, Sediment, Thin Film Composite Membrane

          CTO, Carbon Block

          Alkaline or Calcite, Carbon Block, Coconut Shell Carbon, GAC, Polypropylene, Sediment, Thin Film Composite Membrane