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Customer Reviews for Aquasana 3-Stage Under Counter Water Filtration System with Faucet in Oil Rubbed Bronze

Internet #301960402

Model #THD-5300.62

Store SKU #1002493488

  • Easily replace filters without disconnecting hoses or water lines
  • NSF certified to remove 97% of chlorine and 97% of chloramines
  • Built-in PID alerts you when it's time to change filters

Customer Reviews

  • 4.4
    out of 1,647 reviews
  • 88% recommend this product
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Showing 1-30 of 1,647 reviews
1st undercounter filtration system
so far so good . i have been using a Britta filtration pitcher for as long as i can remember. so this is a real convenience.
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  • Verified Purchase
  • Recommended
Easy to install
This under counter system was SO easy to install! It takes up less space and has a better flow than our previous system.
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  • Verified Purchase
  • Recommended
Leaks every time you replace filters
I had to replace O rings every time I replace filters. Still leaks and have to replace paper towels now every couple of days due to minor leaks( have to lay paper towels to prevent wood) Poor and low quality filtration system with ultra high pricing
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    Love it
    We are loving our filter. The water tastes so clean and refreshing. The installation process was easy. Now we can enjoy clean water so easily.
    by
    • Verified Purchase
    • Recommended
    Flow Rate is Disappointing
    Flow rate 10% below spec (70 seconds to generate .5 gallon versus spec of 60-seconds) despite NEW filters and Water Pressure of 40 psi (spec: 20-80 psi). Clearly, flow rate will deteriorate over time as filters do their job. Water taste is good and customer service was attentive, but Aquasana has a truth-in-labeling problem IMO! Another thing to know (not disclosed) is that you are not supposed to use this product to provide dual service to an ice maker, which makes no sense for an under counter product!
    by
    • Verified Purchase
    Really love it
    My husband installed this very quickly, it doesn’t take up a lot of room under the sink at all. The water tastes great and I like knowing my kids are drinking water that from a filter that removes so many things including PFOAs
    by
    • Verified Purchase
    • Recommended
    Tastes Grrrrrreat!
    My tap water has sediment and a mineral taste and I've always wanted a dedicated tap for filtered water. The Claryum 3-Stage was just what I was looking for. It's an easy install and the water tastes great. The included faucet is good quality too. I've had it for two weeks now and it's getting a lot of use. I am very happy with it!
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      • Recommended
      Good water but filter leaks
      We enjoyed the clean water but one of the three filters is leaking. I patched it with plumbers tape even though the directions say not to use tape. We've used the filter long enough to change it again; so now its leaking as before. Plumbers tape didn't hold back the leak this time. We got a year out of it. Now I have to replace with a different system.
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        • Recommended
        Very satisfied!
        We are so happy with our new Aquasana water filter. The installation was easy. It looks beautiful , the water tastes great and it is very easy to clean. Using our Aquasana is so much better than getting filtered water from inside the refrigerator! Excellent choice!
        by
        • Verified Purchase
        • Recommended
        Clear great tasting water
        I am sensitive to odors and this has no odor compared to water from refrigerator. My coffee tastes better. I wash all my fruits and veggies with it as well. So convenient to have this at my sink. The water is clear as well. Easy to install.
        by
        • Verified Purchase
        • Recommended
        Aquasana Undercounter System
        Installation was a little tricky. Plastic tubing lengths limited location choice. Took two tries to get it right. But connections were all tight and system started up with no leaks. Wife loves it (and no more Brita pitcher on counter top).
        by
        • Verified Purchase
        • Recommended
        Makes my water friendly again.
        The instillation was quick and easy and now I have fresh water going to my ice maker and for drinking water. Tasts Great!!!
        by
        • Verified Purchase
        • Recommended
        Safer water
        Easy install only a 30 minute job, works great so far so good.
        by
        • Verified Purchase
        • Recommended
        Aquasana sent the wrong system
        I has the 3 stage system and it developed a leak. I order the same system but was sent the 2 stage system. The 2 stage is installed and appears to work. I tried contacting by email two times but with no response.
        by
        Response from Aquasana Customer SupportAug 16, 2023
        Oh no! We are sorry to hear you received the wrong system. We are more than happy to assist and resolve the issue. Can you please give us a call at: 866-662-6885 option 1 Mon-Fri 8am-5pm CST or email support@aquasana.com Our will be able to ensure you receive the correct system.
        • Verified Purchase
        Not worth the flooding
        I want to like this so much, and when it isn't causing a flood in my house, it is great to have such quick and easy access to great water. The connection to the supply line is a very delicate and precarious connection and I spent Christmas Eve draining a foot of water from my basement and kitchen that rained down from the supply line slipping out. It was such a nightmare. When the plumber connected it she had to give such specific guidance to her apprentice about how carefully to not under- or over-tighten the connection that I was skeptical that this is really something that should be billed as self-install. This has been an ongoing problem as it will leak or slip out if you so much as breathe near it. I would recommend not having anything stored under your sink anywhere near the supply line. If you have to do any plumbing, like replacing your kitchen faucet, there is no way this won't slip out. I love having this filtered water in theory but I hate this system so much.
        by
          One is working and one is leaking
          We ordered two for two different faucets. One is working great - was installed by the plumber so I can't speak to how easy it is to install, and we are happy with it. Unfortunately, the second system is leaking at one of the filter casings and we haven't been able to use it yet.
          by
          • Verified Purchase
          • Recommended
          Works well after initial quality issue
          Works well after replacement parts shipped. Average quality and not clear if unit will last more than a few years.
          by
          • Verified Purchase
          • Recommended
          Excellent
          We are long time Aquasana users. We recently upgraded to the Claryum 3 stage system and we are very happy. The flow is excellent and the water is clean and tastes great. It was extremely easy to install and filter change, while it hasn't been needed yet, seems easy.
          by
          • Verified Purchase
          • Recommended
          Works well to filter out chlorine
          We were concerned about the chlorine in our city water. Our family avoided drinking the water because frankly, it tasted horrible. We installed the aquasana filter system and our family is loving water again.
          by
          • Verified Purchase
          • Recommended
          Phenomenal product
          The product is phenomenal. It was easy to setup and faster than our previous 2 stage filter by another vendor 10 years ago. I wished we could have found this Aquasana product back then.
          by
          • Verified Purchase
          • Recommended
          Very happy
          I have purchased the 3-stage max filter for myself, mom, & sister. All 3 installs were relatively easy, though each requied removing the faucet & faucet plate (covering 3 holes) and replacing with the faucet (minus plate), a hole cover, and the filter faucet. One faucet would not work in a single hole setup and I had to purchase a new faucet - I expected that might happen and am not upset but merely want to alert others to the potential. All in all the installation is not difficult and I am very happy with the taste of the filtered water.
          by
          • Verified Purchase
          • Recommended
          Great customer support
          I bought the 3 stage filter but one of the filter part was leaking water when I set it up so I contacted customer support. They respond the next day and send me a new part. It’s all good now and my drinking water is clean and clear!
          by
          • Verified Purchase
          • Recommended
          Tricky installation, Superb H20 Quality
          The installation process was a bit involved (and I've got a lot of plumbing experience). Longer service pipes to enable more flexibility on placement would be nice. That being said, once I figured out how to make it fit, the water quality has been superb. Very happy with our purchase.
          by
          • Verified Purchase
          • Recommended
          Aquasana filter
          Easy to install, looks good and provides adequate filtered water.
          by
          • Verified Purchase
          • Recommended
          Product is great
          The installation was a breeze , except that it was difficult to tighten the dsipenser thing because of the impossible clearances under my sink. I think you might advise tightening immediately before connecting cables. Finally, I am inundated with Aquasana ads following my purchase. Its kind of annoying, because I already bought this product
          by
          • Verified Purchase
          • Recommended
          Great product
          Effective Decent installation guide Compact Easy fiter replacement system
          by
          • Verified Purchase
          • Recommended
          Aquanana Claryum 3
          We had installed the water filter and we are enjoying water. The water from the faucet taste bad in comparison.
          by
          • Verified Purchase
          • Recommended
          Overall good.
          Used one of these at our previous home for maybe 5 or more years and believe it works well. Appreciate not having real cold water, as from the fridge. Installation isn't bad. Helps if you've worked under a sink before. Instructions are good. I'm not a professional plumber, but experienced DIY.
          by
          • Verified Purchase
          • Recommended
          Great tasting water. Install not all that.
          The water tastes great. However installation left something to be desired. Followed all directions but I couldn't get any water out of the filter. I had a different undercounter water filter so all connections were fine. The issue ended up being that the 1st stage sediment filter had to rotated only partially to get water to flow. Not overly happy with flow rate but can live with it.
          by
          Response from Aquasana Customer SupportMay 24, 2023
          Hello, We apologize for the issues you are experiencing with your system. The system should work properly with all housings fully locked into place, please reach out to us directly at 866-662-6885, option 1 and one of our friendly customer service representatives will be more than happy to provide some troubleshooting to get this resolved as soon as possible. Our phones are open Monday through Friday from 8am to 5pm CST. We look forward to hearing from you soon! -Aquasana Customer Support
          • Verified Purchase
          • Recommended
          Happy with overall experience.
          5 gallon jugs were getting to be too much to lug around and it didn't make sense to downgrade to 3 gallons jugs with the amount of water we go through. This more permanent solution by Equasana seemed to make the most sense. I wasn't able to re-use our existing sprayer hole as it was a little too big. It wasn't a big deal to drill a new hole on the opposite side. Unfortunately because of shelving underneath our sink, I could only install the filtration system on the opposite side of the tap. Another 6 inches of tubing would have been helpful but other than that the install went fine. We are both happy with the taste of the water and are ecstatic that we don't have to carry those 5 gallon water jugs anymore!
          by
          • Verified Purchase
          • Recommended
          Showing 1-30 of 1,647 reviews

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