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Customer Reviews for Bosch 800 Series 24 in. Stainless Steel Top Control Tall Tub Bar Handle Dishwasher with Stainless Steel Tub, 42 dBA

Internet #325602602

Model #SHX78CM5N

Store SKU #1011510320

  • Industry’s most advanced clean with Bosch 800 Series PowerControl
  • CrystalDry for the ultimate drying dishwasher, including plastics
  • The Flexible 3rd Rack provides a versatile space for utensils

Customer Reviews

  • 4.6
    out of 896 reviews
  • 90% recommend this product
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Showing 1-30 of 896 reviews
Cleans and Dries very well- but not as quiet as expected
This dishwasher cleans and dries very well. Zero complaints there. However it is not as quiet as I expected. People talk like these things are virtually silent. I can hear the motor and water from the other side of the room. I downloaded a decibel meter app and averaged about 49db, which is much more than the 42 it is rated for
by
    • Recommended
    8 found this review helpful
    Bosch Dishwasher
    [This review was collected as part of a promotion.] Excellent product. Works exactly how it supposed to. Very quiet and the dishes come out clean and dry
    by
      • Recommended
      Bosch Series 800 Dishwasher
      [This review was collected as part of a promotion.] I'm glad I decided to buy Bosch dishwasher. I've had 3 others and none compare to the quality, cleans dirty dishes without pre soaked and/or rinsing, very quiet can't even tell it's running and love the red LED light that displays on floor. The ability to have the Home Connect app to make simple operation changes and love being able to check operation throughout entire cycle. Love my the Bosch dishwasher!!!
      by
        • Recommended
        Absolutely love it!
        [This review was collected as part of a promotion.] This purchase was unexpected as we really weren't in the market for a new dishwasher. This unit was just sitting out on the floor bc someone ordered it but never picked it up. We snagged this up and replaced our old dishwasher with little effort . Once I downloaded the app, I was able to customize my cleaning preferences and remotely turn it on. When it's done, it notifies me via text. Originally I was a bit concerned about there being no heating element, but I use the sanitize setting and they come out dry every time. I will never go back to the old type of dishwashers and am telling anyone who will listen to switch! For reference, I'm 56yrs and hubby is 57, so we are by no means the younger generation.
        by
          • Recommended
          Excellent
          [This review was collected as part of a promotion.] So quiet--cannot even tell it is running, and dishes are sparkling clean everytime.
          by
            • Recommended
            New home, new dishwasher
            [This review was collected as part of a promotion.] We love how quiet the dishwasher is. Easy to load and dishes all come out clean, even baked on lasagna. It was easy to connect to WiFi too.
            by
              • Recommended
              Best dishwasher I’ve ever experienced
              I went from a pretty run down dishwasher that was a whirlpool or something. Did a lot of research on Bosch and they are up to standard. Very minimal rinsing needed, pans actually get cleaned. The room for silverware and dishes is phenomenal!
              by
                • Recommended
                Run away
                Used twice. Error code for faulty heating. Wait time on the 800 number is 45 minutes. Online service scheduler doesn’t work: shows no categories to identify the problem so will not proceed to the next step. Regret buying it and will never buy their products again.
                by
                Response from BoschAppliancesUSADec 18, 2023
                Hi Disappointedinnashville, thanks for your review. We are sorry to hear that you are experiencing difficulties with your dishwasher and our team is here to help. Please email BoschCare@bshg.com with a copy of the sales receipt, the model and serial numbers, a description of the issue and your contact information. A member of our team will respond accordingly. Thank you. BoschAppliancesUSA
                  15 found this review helpful
                  Quiet - you never know that it is running
                  This dishwasher is built like a tank. Everything operates smoothly. It is heavy too. It weighs in at 100 lbs vs the previous one about 65 lbs. It is incredibly quiet and you will not hear it running. So quiet, I thought it was broke when I powered it up. The previous model, GE Adora from 2020, failed after 2 weeks and it never stopped failing. Based on our experience thus far, I wouldn't look at or even consider another dishwasher from any other manufacturer.
                  by
                    4 found this review helpful
                    Bosch Dishwasher at last!
                    [This review was collected as part of a promotion.] I have dreamed about owning a Bosch 800 dishwasher for years. Finally, it arrived today and we washed our first load of dishes. We couldn't be happier! I could barely tell the dishwasher was on and the dishes came out spotless. I would never purchase any other dishwasher.
                    by
                      • Recommended
                      Great Kitchen Addition!
                      [This review was collected as part of a promotion.] It's early in our experience with our newcommer just being introduced to our kitchen this month. So far, so good. Dishwasher is replacing a twenty year old unit from another manufacturer. While that loyal appliance was still doing its job entirely satisfactorily, we felt it was time to refresh the kitchen. Our expectations are high for this multi feature unit's professional and durability. More to follow :-)
                      by
                        • Recommended
                        Bosch dishwasher
                        [This review was collected as part of a promotion.] Love it. Had a GE profile which I feel are junk. Rusted out as usual in GE profile dishwashers. This cleans so much better than any dishes I have ever owned.
                        by
                          • Recommended
                          Bosch I Never Knew Dishes Could Get So Clean
                          [This review was collected as part of a promotion.] After YEARS of tears, frustration, and way too much money spent on repair bills to try and get our family's dishes cleaned in my previous dishwasher that had the word "Kitchen" in it, I had had enough! I was exhausted from washing and rewashing dishes. To my embarrassment, guests knew they had to feel inside cups and glasses to see if there was grit or grime. In Consumer Reports, Bosch emerged as the clear winner! As soon as my Bosch was delivered, I couldn't wait to wash my first load of dishes. Did I really not need to rinse and scrub my dishes first? Loading the dishwasher was pure joy. The racks were nicely laid out. Amazing top utensil rack! After adding rinse aid and detergent, I set my preferences and closed the door. The dishwasher was so quiet that I wondered if it was even running. Seeing the red triangle on the floor reaffirmed that it was fine. Opening the door after the load was complete, I took a deep breath. The moment I started feeling the dishes, I felt my jaw drop open. I was amazed at how clear and shiny the glasses were. Grit-free! Everything was spotless. As I shrieked in delight, everyone rushed in. Come look at it, I told everyone. Even my teenagers were taken aback by the shine and sparkle of the dishes. The dishes had never looked this clean before, they said. Having owned my Bosch dishwasher for two months now, I am still amazed at how well it cleans. This is every time I open that door at the end of the cycle. Thank you Bosch for making one chore that I and my children don't particularly enjoy much more enjoyable. I would like to thank you for making such a high-quality kitchen product.
                          by
                            A dishwasher done right.
                            Needing to replace our dishwasher and being torn between just another basic dishwasher and splurging on something better. We decided to splurge a little and were still not sure whether we should go with the Bosch 300 or 800 Series. After some deliberation, we chose the Bosch 800 Series (Model: SHP78CM5N) and we are extremely happy with our choice. After its first use, we immediately noticed just how lacking our previous dishwasher was. Dishes are noticeably cleaner and completely dry every time.
                            by
                              • Recommended
                              3 found this review helpful
                              Installation team terrible
                              Please do not have Home Depot to install appliances. They skipped steps while not being thorough and now my dishwasher needs a Bosch tech to come fix error code due to improper installation. For average homeowner that is not familiar with how things are put together will think it’s great but for someone that knows or in the field will see that they did a poor job that’s quick so they can get off early is simply not ok in our standard. (Dishwasher not leveled, air gap installation incorrectly)
                              by
                              Response from BoschAppliancesUSANov 6, 2023
                              Hi Frustrated, thanks for your review. We're very sorry to hear about your dishwasher installation experience. Our top priority is customer satisfaction, and we deeply apologize for any inconvenience or disappointment this has caused. Please know that your feedback is greatly appreciated as it helps us identify opportunities to improve the overall customer experience. If product assistance is needed, feel free to contact our customer care team at 1-800-944-2904 for real-time support. Thank you for choosing Bosch. BoschAppliancesUSA
                                9 found this review helpful
                                A wonderful machine
                                [This review was collected as part of a promotion.] This is our second Bosch dishwasher and it doesn't disappoint. With all the new features and upgrades, the 800 series machine really increases the performance and versatility. And the machine is so quiet you can't hear anything until it drains or you check the red light on the floor! Excellent upgrade, Bosch!
                                by
                                  • Recommended
                                  Easy to Install
                                  I installed the Bosch unit myself and compared to other dishwashers this is easy to install. My only complaints is the metal over the door is thin/cheap and easy to dent or bend, and the tablet/drying agent refills/release are made cheaply. Overall it’s easy to install, operates quietly, seems to work well, the home connect app is more gimmicky than useful, the rack setup is great, for the price there things made less sturdy than I’d expect and hopefully it lasts 10 years with no major issues.
                                  by
                                    • Recommended
                                    6 found this review helpful
                                    Wonderful dishwasher, truly fingerprint proof
                                    If you're looking for a Bosch dishwasher that is fingerprint proof, this is finally it. I needed a new dishwasher but it had to be fingerprint proof. i researched for hours and this is it. I've had a different brand that was fingerprint proof but this brand has a beautiful stainless finish that is shiny. the functionality is the key to why I went with this brand. Washes dishes fantastically. There is no electric heating element to dry the dishes. Instead, it uses a new mineral technology that heats up to dry them. There was a noticeable smell the first 2 weeks..... possibly from the new materials but it did go away. I have to put the setting on sanitize and crystal dry in order for it to actually dry well. I'm not a fan of the app. i set it up. I always run the dishwasher before bed so I have clean dishes for the day. After using the machine for 2 weeks, one day I woke up to dirty dishes. Well the app decided what time was best for me to run it. I had to go into the app and shut a setting off that automatically detects when was best to run it based on my usage. Not cool. Love the 3rd rack. Once you have a 3rd rack you'll never go back. I ditched the cutlery holder and put all our (family of 6 plus pets) cutlery in the 3rd rack to gain more space in the bottom rack. It really helps free up the bottom rack.
                                    by
                                      • Recommended
                                      7 found this review helpful
                                      Bosch Dishwasher Review
                                      [This review was collected as part of a promotion.] What's to say-it's great!! We recently purchased a second home so we can be closer to our grandchildren. The home needs to be renovated which we plan do accomplish over the next year or so. That said, I told my wife that we needed to replace the dishwasher NOW if I was going to be using it. The choice was easy since we had purchased a Bosch a year ago for our other house. So we went to the appliance store, picked it out in 10 minutes or less, had it installed and love it, just like we do the first one. I think this was the easiest sale our salesman ever had!! Quiet, cleans great and is easy to use. Dan & Jill Smith
                                      by
                                        • Recommended
                                        LOVE my new dishwasher, great customer service
                                        [This review was collected as part of a promotion.] I always 'pre-wash' my dishes but decided to test how good this 800 series is. Everything is coming out perfect, including the silverware. The plastics are coming out completely dry too! Even without the rinse agent. (I'm terrible about refilling it) There was a cosmetic issue on the door, I called customer service, expecting to have to fight to get help, be transferred, disconnected.... But i got through in about 10 minutes and received excellent help. I was given 2 names of authorized repair places in town and issued a Work Order number. The first place let me know the next week they were not doing warranty work. So I had to call Bosch again, same great experience that was friendly and fast. New WO number was issued to the other repair provider and all is well. Highly recommend this dishwasher and Bosch!
                                        by
                                          • Recommended
                                          Top Notch
                                          Almost top quiet. I wasn't sure if I was turning it on correctly. There is a reason this is the top ranked dishwasher. The third rack is convenient and great for lighter items like blastic Tupperware lids which may get damaged by the heat of being lower. I chose to install myself and it went fairly well. The back leveling foot is extremely convenient, allowing you to adjust it from the front after the dishwasher is in place. They went to great lengths to make this easy which was confusing because the front two feet are an absolute nightmare and are stupidly hard to turn to raise.
                                          by
                                          • Recommended
                                          8 found this review helpful
                                          Tried for 18 mo. to get an 800 series but it was out of stock or there were only two for all stores in Arizona etc. Enter this new improved model. I jumped when i saw it was in stock. The power control wash and crystal dry have both done better than expected. My wife said she's had to unlearn years of how to wash dishes with being able to just throw everything in with out pre rinsing everything. 1 con, App had issues with andriod connectivity. Bottom line, This has cleaned/dried everything using cascade pods or finish quantum no matter who or how its loaded by adults or my kids.
                                          by
                                            4 found this review helpful
                                            Bosch Dishwasher
                                            [This review was collected as part of a promotion.] Best dishwasher I ever had. It is quiet and I am loving the stainless steel and the 3 rd rack for convenience. Being able to connect to my phone with my WiFi is totally a bonus. I'm praying it last for a long time.
                                            by
                                              • Recommended
                                              Best dishwasher I've ever had
                                              I'm not normally one to get all excited over a dishwasher, but I have to admit that this is by far the best one that I've ever owned. The features, cleaning and drying power and the functionality of it, makes this dishwasher better than any of the others I've used. Installation was pretty standard with the exception of the need to use a junction box if you dont have an outlet installed where this will be used. The box is normally sold separately for about $20. This dishwasher, even for installation purposes was well thought out. I really like that instead of having to use a flat head screwdriver or a wrench to level the feet, all you need is a screwdriver that adjusts the unit by turning it. The photos show the area at the bottom of the front of the dishwasher where the adjustments are made. This little feature saves time and the difficulty of leveling the unit. The top two racks have height adjustments that aid in loading different items onto those two racks. I also really like the top rack that is ideal for silverware. It take a little more time to load my spoons, forks and knives but my utensils have never been cleaner. There is also the standard removable basket for silverware as well. There are plenty of adjustments to the tines on the bottom two racks that allow flexibility loading dishes of different sizes. One of the best features of this dishwasher is the drying. I've had a Bosch dishwasher before and my biggest issue with it was that the dishes still had water on them after the drying cycle. It was kind of annoying, but at least the dishes were clean. The Crystal Dry feature all but eliminates that problem. My dishes are pretty much bone dry with the exception of cups or glassware that still catches water on the bottom of them, but I dont think any dishwasher can solve that problem. The heating element is located in the rear corner of the dishwasher and combined with the metal interior creates a superior drying experience. I couldnt really be happier with it. Where this dishwasher really shines is that it is a smart device. After downloading the app and connecting it to my Wifi, I can start, stop, program, adjust cleaning settings and be alerted to a completed cycle. So now instead of asking my kids if they ran the dishwasher, I can check for myself and start it if necessary. Within the app, i can adjust the washing intensity by customizing the bottom rack from heavy, normal or light cleaning. I can also program it to start at a certain time each day or cancel that scheduled time if I need to. It also alerts me when I need to add rinse aid to it which is also a great feature that helps to get cleaner dishes. This thing is super, super quiet. It's really difficult to tell when its running, even when I'm standing right next to it. It does have a light on the front of it that is lit when its running so that is helpful. All in all, this is the best dishwasher I've used and would highly recommend it.
                                              by
                                              • Recommended
                                              10 found this review helpful
                                              Very Clean Dishes - Lots of options and it is Quiet
                                              What a fancy dishwasher. Clean dishes and everything else. Quiet without a doubt. We ran a sanitizing cycle and it took a few hours. Really only need this on rare occasions but had to try it out. Honestly it took a bit of time to figure it out all the options. Lots of combo buttons and I still need the guide to program it. Lots of options to run different cycles. We'll mostly use normal. The PowerControl is cool allowing you to decide which of 4 wash zone quadrants of the bottom tray get one of 3 cleaning levels Light-Normal-Heavy. I imagine this is really useful for cleaning a heavily soiled pan. The dishes come out very clean and dry. One item placed on the top 3rd rack didn't clean very well but it really should have been on the bottom rack. I can't imagine anything missing on this dishwasher. Bottom rack was very difficult initially to push fully in until after running a few cycles. The sides where the wheels run has a channel that requires real effort to push the rack in. It's much easier now, still firm but not sticky. The top 2 racks move easily. The 2nd rack can be adjusted vertically giving more height to either the bottom or middle depending whether the rack is adjusted up or down. The silverware bin is on the bottom and is a lot smaller than we're use to. However, the top 3rd rack can hold very flat items like silverware or measuring cups. It will get used since the silverware basket is small. Also the 3rd rack can be adjusted to be a bit deeper. Installation: Took an hour to install, not counting removal of the old one. The package does not include the water line hose or the connection part. You must have them before starting. Fortunately I was able to use the connection from the old dishwasher. Had to buy the hose. The side clips used to secure the dishwasher are okay. A bit hard to install but they work. Need to install the clips right since removing them will destroy them. The old machine was hardwired. We had to redo the electric but they provide the 3 prong plug and a special outlet box with their plug wired directly. IFI: Connection to WIFI took a few tries. I had to reset twice by holding the reset button for 4 seconds. The display refreshed and then the WIFI connection worked. Not sure if I really need the app. It's useful to allowing remote start and setting a default or using the PowerControl which is must easer in the app than using the display panel, the app does let you if dishwasher is running, if the door is open or when to add drying agents and when clean the filter. Where this unit shines is how quiet it is, the cleaning which is why we have it and the options including sanitizing and drying.
                                              by
                                              • Recommended
                                              10 found this review helpful
                                              EXCELLENT !!
                                              The Bosch 800 Series 24 in. Stainless Steel Top Control Tall Tub Pocket Handle Dishwasher with Stainless Steel Tub is amazing. The dishwasher arrived well packed. The install was very straight forward and was completed within one hour. The dishwasher has many very desirable features; a stainless-steel tub, 3 racks, and movable racks. It is sleek and very modern looking. It preheats the water so you have supreme cleaning action. Hands free, voice controlled with Alexa or Google home. The layout of the racks will allow you to load all the dishes and cooking utensils that you have from dinner. I am very impressed the cleaning action. In a full load of dishes not one thing was left unclean. Bosch is known for offering good products. I anticipate that this dishwasher will offer many years of use.
                                              by
                                              • Recommended
                                              2 found this review helpful
                                              Buy this dishwasher, so totally worth it!
                                              Wow, this is the best dishwasher I've ever had by far, amazing is an understatement. The paperwork says that it operates at 42db but normal speach is 60 and a whisper is 30, I can't even tell it's running unless I look at the light so I think that it operates at less than 30 personally. It's truly unbelievably quiet. The 3rd rack is a total bonus, allows for so much more space! Plus that middle shelf adjusts to multiple levels to fit practically any sized pot or pan into the machine. I've never had dishes come out so clean either. I've had MANY mid-range costing dishwashers, multiple brands also, but never anything like this! Plus the Crystal-Dry system, not sure how they do it, but they dishes and glasses, actually come out dry and spotless!! It has a delay, and multiple settings, and you can sync it with your smartphone, but I wasn't able to connect mine yet. I'll try again soon, but for now, buttons work perfectly, very responsive to touch! Not one complaint! I love it!!!
                                              by
                                              • Recommended
                                              4 found this review helpful
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                                              Dishwasher Size

                                              24 In.

                                              24 In.

                                              24 In.

                                              24 In.

                                              Tub Material

                                              Stainless Steel Tub

                                              Stainless Steel Tub

                                              Stainless Steel Tub

                                              Stainless Steel Tub

                                              Height - Maximum (in)

                                              35.06 in

                                              36 in

                                              34.625 in

                                              34.06 in

                                              Depth - Door Shut (without Handle) (in.)

                                              23.5 in

                                              24.6 in

                                              24 in

                                              22.56 in