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Customer Reviews for Bosch 800 Series 24 in. Stainless Steel Top Control Tall Tub Bar Handle Dishwasher with Stainless Steel Tub, 42 dBA

Internet #325602602

Model #SHX78CM5N

Store SKU #1011510320

  • Industry’s most advanced clean with Bosch 800 Series PowerControl
  • CrystalDry for the ultimate drying dishwasher, including plastics
  • The Flexible 3rd Rack provides a versatile space for utensils

Customer Reviews

  • 4.6
    out of 1,112 reviews
  • 90% recommend this product
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Showing 1-30 of 1,112 reviews
Excellent Dishwasher, not so great app.
[This review was collected as part of a promotion.] We love our month-old Bosch SHX78CM5N dishwasher. It gets every little item completely clean, dries exceptionally well, and holds at least a day's worth of dishes. It's our first Bosch and we didn't know what to expect, but we have quickly come to love it. The only negative is that there is no way to set it for a delayed start. I think this is possible with their Home Connect app, but we cannot connect our wifi to the dishwasher, which is required for the app. It's almost a dealbreaker, but since it works so well in all other respects, we're "pleasantly stuck". Would love to be able to use the app for additional features and convenience.
by
Response from CSJul 9, 2024
Hi kimbee, thank you for your feedback. We’re sorry to hear about the trouble you are having with the connection to your appliances. Our team would be happy to help troubleshoot this. Please reach out to us at info.us@home-connect.com. Include your model number, device type and email address associated with your account. Thank you. 
    • Recommended
    Do Not Buy This Noisy Paper Weight
    My guess is these positive reviews are people paid to post for Bosch. In the real world this machine has been loud from day one and completely stopped working with an error code "E07" after just two years. Got suckered into purchasing the extended warranty. Soonest appointment for subcontractor to get around to us is 2 weeks, and only then will the order parts which they estimate 4 to 8 weeks for delivery.
    by
    Response from BoschAppliancesUSAJul 9, 2024
    Hi Micah, thanks for your review. We're very sorry to hear about the issues you've experienced with your Bosch dishwasher. We assure you that the positive reviews are from genuine customers, and we take all feedback seriously. We understand your frustration regarding the noise and "E07" error code, and we apologize for any inconvenience caused by the extended warranty process and estimated service time. Please feel free to contact our customer care team at 1-800-944-2904 or BoschCare@bshg.com if you have questions or need further assistance. Thank you for reaching out. BoschAppliancesUSA
      • Recommended
      Very Quiet!
      [This review was collected as part of a promotion.] I really love this dishwasher and how quiet it is! The only reason I gave it four stars is for the cups rack. For some reason the cups, mugs or water glasses don't rest nicely in the rack. They seem to wobble a bit and I can't find the right way to load them. Not a big deal and I would definitely buy this dishwasher again!!
      by
      Response from CSJul 9, 2024
      Hi Lmnl, thanks for your review. We are sorry to hear of your disappointment with the rack designs. The following link provides tips on how to maximize the loading space of your dishwasher https://www.bosch-home.com/us/experience-bosch/tips-and-tricks/all-articles/how-to-load-your-bosch-dishwasher. If you have any additional questions, please contact our Customer Support team at 1-800-944-2904. Thank you.  
        • Recommended
        Bosch is the boss when it comes to dishwashers
        This is our second Bosch dishwasher- the last one lasted 20 years. Very quiet and works well. Our dishwasher came with a number of rebates but they are very slow at processing them.
        by
          Good so far
          Just wish the bottons worked faster
          by
            • Recommended
            800 series Dishwasher
            [This review was collected as part of a promotion.] We have had our new Bosch 800 series dishwasher for approximately two months. It is so much quieter than our previous KitchenAid dishwasher and is superior in cleaning and drying. We now have two Bosch dishwashers in our house and will soon be replacing our Maytag refrigerator with a Bosch.
            by
              • Recommended
              Product and Warranty are Garbage
              Installed March 2024, broke April 2024. April 23 2024 I called them. I still, to this day, have a brick where I want a dishwasher. I've been through 5 'repairs'. I've done all that I can to just get my money back. They've refused. I've asked for a new dishwasher, they've refused. Do not deal with this company, they lie and make life as difficult as possible. I look at my kitchen and see the stainless steal brick with the Bosch label. Thankfully nothing else Bosch.
              by
                Great dishwasher
                I appreciate how easy it is to see when this dishwasher is on - red light shows on floor. Also dishwasher is quiet.
                by
                  Bosch dishwasher 800 series
                  [This review was collected as part of a promotion.] Works flawlessly. Very quiet and make good use of third rack. Replaced a 2 drawer with this dishwasher which is so much more useful.
                  by
                    • Recommended
                    800 Series Dishwasher
                    [This review was collected as part of a promotion.] Absolutely love my dishwasher.
                    by
                      • Recommended
                      Very quiet and dries dist
                      [This review was collected as part of a promotion.] I am very pleased with this dishwasher, it is very quiet, cleans dishes and dries them.
                      by
                        • Recommended
                        by
                        • Verified Purchase
                        Love This Dishwasher
                        [This review was collected as part of a promotion.] I absolutely love this dishwasher. You never hear it and everything comes out totally clean! I love the rack for silverware.
                        by
                          • Recommended
                          Sparkling clean dishes and almost silent!
                          [This review was collected as part of a promotion.] One feature (other than effective cleaning) we needed in a dishwasher was for it to be quiet when operating as we have an open floor plan. This Bosch dishwasher far exceeded our expections on both counts. Highly recommend!
                          by
                            • Recommended
                            Dishwasher 800 series
                            Easy to use. Cleans as expected, like a gem!
                            by
                              • Recommended
                              Couldn’t be Happier!
                              [This review was collected as part of a promotion.] This dishwasher is the stuff of dreams! Super quiet. Fast option and the crystal dry is amazing! Saves time on my day so I'm wasting time hand drying cups or have a counter full of drying cups and bowls. Love love love!
                              by
                                • Recommended
                                Bosch is the Boss
                                [This review was collected as part of a promotion.] Very happy with this dishwasher. Ultra-quiet. Connection to iOS app took a few tries but the app reliably connects now, shows the status like time remaining. We are still adjusting to the layout of dishes & flatware, but with the third rack, plenty of space. Dishes come out sparkling clean & dry.
                                by
                                  • Recommended
                                  This unit is very flexible in that it has many different programs depending on your needs. The installation process was very simple and straightforward. We have had the unit now for about 3 weeks with no issues. The quick dry program does leave a lot of moisture behind but the dishes are still fairly dry but we like the crystal dry setting.
                                  by
                                  • Verified Purchase
                                  So Far...So Good
                                  [This review was collected as part of a promotion.] Bought this a month ago to replace a Kitchen Aid that started leaking after 8 years. Repairing it would have cost more than it was worth, so I looked for a reliable replacement. This Bosch unit was very highly rated so I took a look at all the models and decided this had all the features I needed. The unit runs quietly amd the Crystal Dry feature works as advertised. Hopefully, I will have better luck than I did with my previous dishwasher.
                                  by
                                    • Recommended
                                    by
                                    • Verified Purchase
                                    Great dishwasher, but disappointed with the typical Home Depot “install” by the third-party plumber they contracted who charged $200 for one tiny PVC connection under the sink. Had the same extra charge game with a gas stove we ordered last December. Won’t happen to us again
                                    by
                                    • Verified Purchase
                                    Quietest dishwasher ever!
                                    by
                                    • Verified Purchase
                                    Arrived with a dent on the side, and never dried any of the dishes. Ran about 10 cycles over a period of 10 days and it never dried the dishes at all. Completely wet at the end of every cycle, despite following the directions. I had to return it. Furthermore, when the Home Depot crew came to pick it up for the return, they left my garbage disposal connection uncapped, told me I could use my sink but not the garbage disposal. We did use the sink (not knowing any better, just following directions), and it completely flooded the cabinets underneath my sink. Had to call a plumber ($250) and my cabinets under the sink are ruined. No one at Home Depot cares about anything, and I'm certain no one will do anything to follow up about this. The people you send to install and pick up are terrible. Shame on Home Depot.
                                    by
                                    • Verified Purchase
                                    Quiet Efficiency
                                    [This review was collected as part of a promotion.] This dishwasher is marvellously quiet and efficient at cleaning dishes. It's a bit smaller but quieter than my previous dishwasher. The silverware rack is also smaller. So overall, I have to wash more loads of dishes. But I am pleased with how sparkling clean the dishes come out.
                                    by
                                      • Recommended
                                      Excellent dishwasher
                                      [This review was collected as part of a promotion.] So happy with new dishwasher. Dishes, silverware, glasses clean and shining! Added Benefit is no more using stainless cleaners on the door, always spotless!!
                                      by
                                        Runs very quiet
                                        [This review was collected as part of a promotion.] Best dishwasher I've ever owned. Gets dishes cleaned and I can barely hear it running.
                                        by
                                          • Recommended
                                          Always Reliable
                                          On our third Bosch in 23 years! Not sure why Bosch added an app capability. The two UX doesn't quite go together.
                                          by
                                            New Bosch Dishwasher
                                            [This review was collected as part of a promotion.] Replaced our 15+ old dishwasher when it stopped working. Bosch for a new Bosch. New one has Crystal Dry & Sanitize option. WiFi App connected and so far has worked great. Third rack for flatware took a bit of getting used to, if you group like items together makes for easy putting away. Plastic dries completely. Adjustable second rack has been very useful. So far stainless steel finish has shown no fingerprint, easy to clean. Switched to a bar handle, much better design than first one we had. Overall pleased with the purchase, may it last longer than our first Bosch dishwasher.
                                            by
                                              • Recommended
                                              Love the dishwasher. Dishes are clean. Husband has fun with the remote tech wash. I’m getting used to the new dish placement. Didn’t think I’d like the top flat rack but I actually do. The best was placing my large splatter screen up there as it’s generally too tall for the low rack.
                                              by
                                              • Verified Purchase
                                              Honestly
                                              [This review was collected as part of a promotion.] It is the first dishwasher I've owned/used that I feel comfortable putting dirty dishes in. This idshwasher is extremely quiet, I must be right near it to even know it is operating. If something is amiss, the red light that shines on the floor during the wash cycle will flash. This occured once due to a dish blocking onw of the arms. The drying cycle is fantatic, plastics are dry and never melted (no calrod element). Very happy with the product and it's performance.
                                              by
                                                Showing 1-30 of 1,112 reviews

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                                                Dishwasher Features

                                                3rd Rack, Automatic Temperature Control, Cycle Status Lights, Fingerprint Resistant, Hidden Controls, Leak Sensor, Movable Tines, Sound Reduction System

                                                3rd Rack, Automatic Temperature Control, Cycle Status Lights, Fingerprint Resistant, Hidden Controls, Leak Sensor, Movable Tines, Sound Reduction System

                                                3rd Rack, Automatic Temperature Control, Cycle Status Lights, Fingerprint Resistant, Hidden Controls, Leak Sensor, Movable Tines, Sound Reduction System

                                                3rd Rack, Automatic Temperature Control, Cycle Status Lights, Fingerprint Resistant, Hidden Controls, Leak Sensor, Movable Tines, Sound Reduction System

                                                Dishwasher Size

                                                24 In.

                                                24 In.

                                                24 In.

                                                24 In.

                                                Tub Material

                                                Stainless Steel Tub

                                                Stainless Steel Tub

                                                Stainless Steel Tub

                                                Stainless Steel Tub

                                                Height - Maximum (in)

                                                35.06 in

                                                35.06 in

                                                35.06 in

                                                35.06 in

                                                Depth - Door Shut (without Handle) (in.)

                                                23.5 in

                                                23.5 in

                                                23.5 in

                                                22.875 in