#1 Home Improvement Retailer

Customer Reviews for LG 27 cu. ft. Side by Side Smart Refrigerator w/ InstaView and Craft Ice in PrintProof Stainless Steel

Internet #317445728

Model #LRSOS2706S

Store SKU #1006544326

Customer Reviews

  • 4.1
    out of 1,081 reviews
  • 60% recommend this product
Filter by:
Showing 1-30 of 1,081 reviews
My Best Buy of 2022
I bought it two years ago and I am glad I did…no problems at all. Excellent service too
by
    80% Score
    [This review was collected as part of a promotion.] It's coming to almost 11 months since I purchased this refrigerator & I really like it. The space & tech is just great; & I think it is really economical. There are only 2 items of concern: 1. The water filters are pricey unless you gamble on the cheaper versions 2. I wish the tray covers were very tempered glass or plastic. There's lots of stories where someone dropped something & that glass just shattered; & they are not cheap to replace
    by
      LG Frig
      [This review was collected as part of a promotion.] Great refrigerator, We have had issues with the Craft Ice Maker but LG has come through every time, They replaced it once, and then sent us a brand new Craft Ice Maker and a Water filter free of charge, Great Service
      by
        Love my refrigerator, the instant view is great. I wish I had order earlier The craft Ice is great. With the instant view you can see what you need and don’t have to open door, saving energy. No opening the door to get water or ice. love it.
        by
        • Verified Purchase
        I’m especially excited about the round ice cubes
        [This review was collected as part of a promotion.] I never dreamed a refrigerator could be so perfect.
        by
          by
          • Verified Purchase
          I love the space. It seems so much bigger than my old fridge.
          by
          • Verified Purchase
          by
          • Verified Purchase
          My wife loves it on the delivery the first time they tried to deliver it the drivers they sent out didn’t want to do they job an tried to hustle my wife so the second crew came on out and installed it with no problems so the second delivery was excellent and very professional but that first crew should be fired!!!!!!!!
          by
          • Verified Purchase
          I love this refrigerator. This is what I want.
          by
          • Verified Purchase
          Great Fridge
          [This review was collected as part of a promotion.] I purchased this fridge, and I'm so glad I did. I love the design and features this fridge has to offer. Made a huge difference in the overall appearance of my kitchen.
          by
            Great features
            [This review was collected as part of a promotion.] I bought this refrigerator about a month ago. Love the craft ice and nano features. Keep going BIG LG!
            by
              by
              • Verified Purchase
              BUYER BEWARE
              Stopped working after 6 months, LG has still not replaced it even after an attempted repair. Have been without a refrigerator for over a month now. UNACCEPTABLE!! DO NOT BUY FROM LG
              by
              Response from LG Digital Customer CareMar 4, 2024
              Hi, there. Thank you for reaching out and sharing your experience with your LG Refrigerator (LRSOS2706S) model. We understand the frustration and the inconvenience caused by your refrigerator stopped working after only six months and that you've been without a replacement for over a month. We assure you this is not the quality and longevity we strive to deliver. We're here to help. Please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we are committed to ensuring that you receive the support and reliable performance you rightfully expect from our products and service. ^Juvy LG
                • Recommended
                Linear compressor does not last long at all
                Do not spend your money on any LG refrigerator that has a linear compressor. Do your homework, this compressor is a piece of junk. It will not last more than several years if that at all. LG knows about this issue and they're not fixing it. Don't give them your money, they're bunch of crooks! Greedy and pathetic.!
                by
                Response from LG Digital Customer CareFeb 29, 2024
                Hi, there. Thank you for sharing your experience regarding the LG refrigerator (LRSOS2706S) model. We understand the frustration and inconvenience caused by the linear compressor of the unit. We assure you that this is not the standard of quality and longevity we strive to deliver. It is important that our customers have a positive experience with our products, and unfortunately, this has not been the case for you. We would like the opportunity to address your concerns directly and work toward a resolution that aligns with your expectations. Please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products and service. ^Juvy LG
                  Refrigerator is very good. I like the feature that let you see through the door and the knock on glass feature so the light comes on.
                  by
                  • Verified Purchase
                  Great ice maker
                  Bottom drawer should not open from bottom bit cumbersome to reach all the way to the floor to open drawer
                  by
                    Love the features!
                    [This review was collected as part of a promotion.] We bought this last October after our fridge of 20 years died. I LOVE this refrigerator! Lots of organized space - glass front so I can see inside, and my FAVORTE feature: craft ice balls. These are wonderful for a good whiskey or just to make the kids' drinks fun. We did have an issue with the craft ice maker in January, but LG was quite prompt at sending us a replacement within 2 days, along with very easy instructions to replace it. Definitely a good purchase!
                    by
                      by
                      • Verified Purchase
                      See what's inside without opening the fridge door.
                      I have had this fridge for 2 months and I love it. I love the ice and water dispenser and I really love the fact that you can tap on the glass fridge door to turn and the ight on and see what's inside without having to open the door, thus saving energy and my electriv bill. I haven't found a use of the Wi-Fi capability yet. I do really like the large capacity.
                      by
                        I do not recommend LG Refrigerators outside stainless steel is DEFECTIVE
                        We purchased the french doors all the way down and the top right one opens up for easy access- the refrigerator works great- it is large inside and the craft ice maker is amazing BUT DO NOT BUY THIS any LG REFRIGERATOR. One little tap and the outside is damaged- it does not take much- and it scratches and indents- we complained we just received the refrigerator and it looked fine no dents but then in a months time when you looked at it from a different angle there were dents like little circle indents all on the bottom of the refrigerators right door. we then looked to see if it was hitting something but it was not..could not figure it out - all if different locations it looks bad. My daughter put a magnet on it to hang a picture of the kids and it scratched all the way down- DO NOT PUT anything on it- it is VERY WEAK MATERIAL ON THE OUTSIDE AND NOT DURABLE- LG even with our extra warrantee refused in a months time to replace our right door. THEY ARE NOT WORK THE MONEY- BUY KITCHENAID OR WHIRLPOOL; we had a refrigerator for 15 plus years both brands and didn't have a scratch on it - sat in the same place. Such a shame because it works great but not WORTH BUYING. THE washer and dryers are amazing thought but DO NOT BUY THE REFRIGERATORS POOR QUALITY NOT DURABLE!
                        by
                        Response from LG Digital Customer CareFeb 23, 2024
                        Hi, there. Thank you for taking the time to share your experience with us. We regret to hear about your issues with your LG Refrigerator's exterior (LRSOS2706S) model.
                        We understand the importance of the quality and durability of our products. Our goal is to ensure that you have a positive experience with our products, and please know that this is not the standard of quality we strive to deliver. We're here to help you. Please visit this link for tips and guidance: https://www.lg.com/us/support/help-library/rust-scratches-dents-CT00023125-1339010371137. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy LG
                          Worse refrigerator I ever had
                          [This review was collected as part of a promotion.] Only about a year old it had the knock feature and was so excited but that changed fast
                          by
                            Shows fingerprints and dents way too easy
                            I am very disappointed considering we waited a long time to purchase a new refrigerator and within a month we have a dent or indents. We have no children just my elderly mother in the house. We cannot figure out if it is thin material or what is wrong. Meanwhile the 14 yr old one is in the garage with no dents. Hard as heck to keep clean. Would not buy again.
                            by
                              [This review was collected as part of a promotion.] The refrigerator never got cold and never made ice. And it was brand new!
                              by
                              Response from LG Digital Care TeamFeb 13, 2024
                              Hey there! That is very odd! If you still have your LG Fridge, we'd like to look into this further and see if we can find a solution together. Please private message us on social media @LGUSSupport with your contact information, model, and serial number. We're here to help - just a DM away. ^Gaby
                                Good buy
                                [This review was collected as part of a promotion.] Lots of room, very efficient Ice maker with both craft ice and regular cubes. I really like the instaview.
                                by
                                  Great refrigerator. Everything works fine. Ice is great regular and round craft ice. Wifi hooked up easily and it stays a constant temp. I can tell from the phone app and from anywhere, even away from home. Home Depot delivery are prompt for delivery times and very courteous and professional. They did a great install. No problems.
                                  by
                                  • Verified Purchase
                                  I had to install it myself it was quite disappointing how the two gentleman that delivered it did not know how to install it. Then Home Depot should not offer free installation
                                  by
                                  • Verified Purchase
                                  The refrigerator is beautiful. The craft ice maker has been replaced twice in one year since purchasing. Everything else works as it should. I'm hoping that the cooling system keeps working as it should. I hear it's a new system also.
                                  by
                                    by
                                    • Verified Purchase
                                    Fun Fridge for family of 6!
                                    Overall we are happy with our new fridge. The inside is spacious and has a nice look to it and the knock feature is fun. I am trying to figure out how to keep dust particles from adhering to the lower front and showing so much. I have also dumped 5 trays of ice balls and they still taste salty. Once we get these little things adjusted I am sure it will be perfect!
                                    by
                                      Showing 1-30 of 1,081 reviews

                                      Compare Similar Items

                                      current item

                                      Refrigerator Width (in.)

                                      35.87 in

                                      36 in

                                      36 in

                                      35.88 in

                                      Depth (Excluding Handles) (in.)

                                      33.5 in

                                      27.5 in

                                      32.75 in

                                      33.5 in

                                      Height to Top of Refrigerator (in.)

                                      68.875 in

                                      68.88 in

                                      69 in

                                      68.875 in

                                      Refrigeration Dispenser Features

                                      Crushed Ice, Cubed Ice, Water Dispenser

                                      Crushed Ice, Cubed Ice, Water Filtration

                                      Crushed Ice, Cubed Ice, Water Dispenser, Water Filtration

                                      Crushed Ice, Cubed Ice, Water Dispenser

                                      Installation Depth

                                      Standard Depth

                                      Counter Depth

                                      Standard Depth

                                      Standard Depth