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Customer Reviews for LG 30 in. W 20 cu. ft. Top Freezer Refrigerator w/ Multi-Air Flow and Reversible Door in White, ENERGY STAR

Internet #313892139

Model #LTCS20020W

Store SKU #1005583825

  • Humidity-controlled crispers keep produce fresh, for long
  • Rated Energy Star refrigerator with premium LED lights
  • Optional Ice Maker is available - Model # LK65C

Customer Reviews

  • 4.4
    out of 4,786 reviews
  • 82% recommend this product
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Showing 1-30 of 4,786 reviews
Good Refrigerator for the price.
[This review was collected as part of a promotion.] First time I purchased an LG kitchen appliance and I really. As l have a small kitchen now I was afraid it would not fit in the space allotted for it. It fits great. Has been working great since I bought it. Especially like the vegetable drawers and that it is energy star rated. Would definitely recommend to friends.
by
    The guys that delivered the refrigerator were well mannered and extremely professional.
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    • Verified Purchase
    My daughter has all LG appliances I love them and knew that was the way for me to go. Ii love this LG Frig.
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    • Verified Purchase
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    • Verified Purchase
    Great except for still waiting on ice maker.
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    • Verified Purchase
    Perfect size for our space
    by
    • Verified Purchase
    Perfect fit. Nice design.
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    • Verified Purchase
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    • Verified Purchase
    Perfect size for my apartment
    I bought this refrigerator about 1month ago and I am very happy with my purchase. I was reluctant to buy a new refrigerator but this one caught my eye. Even the size was perfect fit in my kitchen .
    by
      A month and a half my fridge still doesn't work
      So I purchased the fridge It worked for 58 days now it's been a month and a half and I'm still waiting for them to order the part I have no fridge mention it to my father who's a contractor he canceled the contract for Brian merchandise 1.5 million because of what they're doing to me his son terrible terrible customer service My four children are eating out of a tiny fridge they didn't even care that I had children that their medicine goes in the fridge along with my cancer medicine
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        • Recommended
        Stopped properly cooling after 2 years
        Worked well at first. After two years it suddenly lost its ability to properly cool and freeze. Its also awkward to utilize all the space in the refrigerator area, things get lost in the back.
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        Response from LG Digital Customer CareJul 10, 2024
        Hi, there. Thank you for reaching out to us and sharing your feedback on your LG Refrigerator (LTCS20020W) model. We understand how important it is to have a reliable and long-lasting refrigerator. We strive to provide durable, high-quality products that meet our customer's needs and expectations. If your LG refrigerator is not cooling properly or does not seem cold enough, there is a range of possible reasons this could happen. Please check this link: https://www.lg.com/us/support/help-library/why-is-my-refrigerator-not-cooling-CT00023125-1426094905942. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG
          Great buy.
          [This review was collected as part of a promotion.] My old refrigerator went out. This was an Emergency buy. I am quite happy with what I got and for the price. The LG refrigerator works well.
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            Awesome refrigerator
            [This review was collected as part of a promotion.] I really like my new refrigerator. It is larger than my past one which I had for about 20+ years. The only drawback is that it does not have a food crisper for bacon and other deli meats or cheeses. But I am truly happy with my selection
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              by
              • Verified Purchase
              Good Features
              [This review was collected as part of a promotion.] I am very happy with the refrigerator. Thanks for making a good product.
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                • Verified Purchase
                Great fridge
                [This review was collected as part of a promotion.] Perfect size for our family. It runs super quiet and was easy to set up. Stainless steel front does scratch very easy but so far super happy with this fridge.
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                  [This review was collected as part of a promotion.] I am truly disappointed that the shelves are flimsy. I don't put much on it and they flex
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                    by
                    • Verified Purchase
                    Seems like a nice box.
                    by
                    • Verified Purchase
                    Do Better LG
                    The refrigerator is fine by itself. It does what it is supposed to. The issue is that when the door to the refrigerator is pushed closed it will pop the seal on the freezer and if you don't pay attention the freezer stays cracked open. I ended up having to buy a baby lock to ensure the freezer stays closed. This design flaw can lead to the unit defrosting and spoiled food.
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                    Response from LG Digital Customer CareJul 4, 2024
                    Hi, Tom. Thank you for taking the time to share your feedback regarding the LG Refrigerator (LTCS20020S) model. We understand how important it is to have a reliable and efficient refrigerator. We aim to provide high-quality products that exceed our customer's needs and expectations. Your feedback is valuable to us, and we will take it into consideration as we continue to improve and innovate our products. We appreciate your proactive approach in purchasing a baby lock to ensure the freezer stays closed.
                    If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy LG
                      • Recommended
                      Looks nice but ice/condensation builds in the freezer like the seal isn’t good.
                      by
                      • Verified Purchase
                      by
                      • Verified Purchase
                      Fridge is in good working condition other than the damage to the front. Been attempting to get a replacement delivered since June 5. It is now July 3rd. Still don’t have it.
                      by
                      • Verified Purchase
                      I have not had any problems so far
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                      • Verified Purchase
                      Horrible shelves
                      It still functions but EVERY shelf has had to be replaced. Some shelves more than once!
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                      Response from LGJul 1, 2024
                      Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LTCS20020S) model. We understand the importance of having reliable appliances that function properly and last long. While we strive to create durable appliances that stand the test of time, occasional malfunctions can occur. We want to assure you that your feedback is valuable to us, and we will address these issues with our team to improve our product's overall performance and quality. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
                        LG top freezer frig
                        [This review was collected as part of a promotion.] It is working great so far. Thanks for making a good product.
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                          • Verified Purchase
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                          • Verified Purchase
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                          Showing 1-30 of 4,786 reviews

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                          Refrigerator Width (in.)

                          29.75 in

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                          29.75 in

                          Depth (Excluding Handles) (in.)

                          33.38 in

                          33.38 in

                          33.38 in

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                          Height to Top of Refrigerator (in.)

                          65.5 in

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                          Ice Maker Features

                          No Ice Maker

                          No Ice Maker

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                          Ice Maker, Removable Basket

                          Total Capacity (cu. ft.)

                          20.2 cu ft

                          20.2 cu ft

                          20.2 cu ft

                          20.2 cu ft