Customer Reviews for LG 4.8 cu. ft. Large Capacity Smart Top Load Washer with 4-Way Agitator, NeveRust Drum, TurboWash3D in White

Hi, Tessa. Thank you for sharing your feedback regarding your LG washing machine. We understand your frustration and want to address your concerns. At LG, we strive to provide top-quality products that meet our customers' needs. Regarding your concern about the capacity of the load per wash, we highly recommend not overloading the tub as clothes should fit loosely in the tub under the maximum fill line. Loading clothes over the fill line may result in damage to clothing and the washer. If you are washing bulky items, use the bedding cycle. If you require additional assistance or have further questions, we encourage you to reach out to us on our social media platform at @LGUSSupport. Our team is dedicated to resolving any issues you may have and ensuring your satisfaction. `Liz

Hi there, we'd like to take a closer look at some other options that may be available to resolve this. Let's work together and see what we can come up with. Send us a private message on social media @LGUSSupport with the serial/model and phone number associated with your account. We'll be glad to do all that we can to make you satisfied. ~Tanisha

Hey Bob! We understand how important it is to get your washer back working as soon as possible! We'd like to help! Please send us a private message with your phone, model, & serial number. It'll be our pleasure to help! ^Chris

Hello Bob. Thank you for sharing your experience with your LG washer model WT7305CW. We understand your frustration with the recurring issues you've encountered with the electronics and the occasional difficulty in ensuring the entire load gets wet. Please send us a private message on our social media platform via @LGUSSupport so we can assist you further. Our team will be more than happy to explore possible solutions and provide any necessary assistance. We appreciate your patience and value your feedback. ^Sam

Hi there. Thank you for sharing your experience with the WT7305CW unit. We regret to hear about the touchscreen issue. Quality and customer satisfaction are our top priorities, and we take feedback like yours seriously. We understand your frustration and would like to help resolve this matter for you. Please don't hesitate to contact us directly by sending a message to @LGUSSupport on social media. Our team is dedicated to providing personalized support and finding the best solution for you.^Con

Hey there, we really appreciate you taking the time to leave your review about your experience with the issue regarding your washer. We sincerely apologize for any inconvenience this may have caused you. Please know that we value your feedback on this recurring issue and we take it very seriously. Rest assured, our dedicated team will assist you in resolving this matter through the appropriate channels. Send us a private message should you need any additional assistance. ^Anthony

We're sorry to hear about the issue you're facing with you LG Washing Machine (WT7305CW), and we understand your frustration. It's certainly disappointing when a new appliance encounters problems, especially when it affects your daily routine. Please send us a private message on Facebook or Twitter through @LGUSSupport. We'd be pleased to provide further assistance and do the best that we can to rectify this for you.

Hi. We appreciate you taking the time to post your review and would like to help with the issue you're having with your appliance. So that we can discuss your appliance's warranty and go over repair options, please reach out to us on our social media platforms, Facebook and Twitter. Our handle for both platforms is @LGUSSupport. If you don't mind, please include your phone number and appliance information (model and serial numbers) in your private message to us. We look forward to hearing from you! ^Chris

Hi. We understand the sentiment in your review and are committed to getting this issue resolved satisfactorily. If you don't mind, please reach out to us via PM on Facebook or via DM on Twitter with your phone number and washer information (model and serial numbers). We look forward to assisting you and ultimately getting this issue resolved! ^Chris

Hey there. Thank you for taking your time in leaving a review regarding your Top Load Washer. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Anthony

Hey there. Thank you for leaving a review on your 4.8 cu. ft. Mega Capacity Smart wi-fi Enabled Top Load Washer with Agitator and TurboWash3D™ Technology. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony

Hi! We realize your experience fell short of your expectations doesn't meet our standards of quality. So that we can take a closer look into this, please send our Team on Facebook or Twitter a DM or a PM. Our handle is @LGUSSupport for these platforms. We'd love to help resolve the issues you're experiencing. It would be a pleasure to reach a resolution you can be satisfied with! Please include your phone number and washer information (model and serial numbers) in the message. We look forward to hearing from you! ^Chris

We're sorry to hear that your 4.8 cu. ft. Mega Capacity Smart Wi-Fi Enabled Top Load Washer is experiencing issues. To troubleshoot the problem, please make sure the power cord is properly connected and the circuit breaker is not tripped. Additionally, check the water supply and ensure the door is securely closed. If the issue persists, you can visit the following link for detailed troubleshooting steps: https://www.lg.com/us/support/help-library/lg-washer-why-wont-my-lg-washing-machine-power-on-CT10000012-20150791852235. If you require further assistance, don't hesitate to reach out to our social media team at LG on Facebook or Twitter at @LGUSSupport. They'll be happy to assist you. Your satisfaction is important to us, and we want to help get your washer back in working order. ^Sam

Hey there. Thank you for your time in leaving the review. We'd be more than happy to look into this for you. Please get in touch with us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony