Customer Reviews for LG 4.8 cu. ft. Large Capacity Smart Top Load Washer with 4-Way Agitator, NeveRust Drum, TurboWash3D in White

[This review was collected as part of a promotion.] I bought this about a month ago, I am still trying to figure out how to use it. Has a lot more features then my other washer did. I really don't like having an agitator. Have to put clothes in to even it out all the way around.

Enjoy the WIFI option and alerts. Nice option for fill cycle and soak. Worked great but quality didn't last. Response from Customer service was slow. took over two months to get fixed. They fought the warranty and took a long time to get resolved. Won't trust company that doesn't stand by product.

I love this washer. The options available, to customize your load of laundry, allows you to get your clothes, as clean as possible. It's also very quiet, you hardly know that it's running.

[This review was collected as part of a promotion.] Love my new LG washing ! Quiet, efficient and cleans everything wonderfully. First time purchasing an LG prod but certainly not my last time!

[This review was collected as part of a promotion.] Our new washer is great, no problems at all, the control center is so easy to use, love the glass top, wasn't sure about that but have noticed it does stay clean after a wash cycle. Great purchase. Also have 50 inch LG TV 4 years old and not a single problem with that either. All future electronics will be LG for sure.

[This review was collected as part of a promotion.] On a partiicular load, ex: my dogs peed on some blankets and I can add more water or an extra rinse to the load. The capacity is amazing, blankets or pillows fit fine!

we have two at my job they we have has several problems trying to fix because it wont start because od the sensing motion button have tried to replace circuit board at firsat because we thought it was that and no it works when front cover is offf like how are you supposed to use a washer without top cover looking ghetto. this machine sucks. broke in less than a year also. we have tried to also see if we can order a replacement cover but no one has any and if they did im sure its an arm and a leg. DONT BUY!!!

[This review was collected as part of a promotion.] We are happy with our purchase and like it very much.

This washer is 6 mos old and the motor failed. The service vendor cannot fix it yet….3rd visit next week. Very disappointed in LG!

I am very happy with the performance of this Washer. We have two very active young children and I work a very dirty job, so the old school agitator and really helps getting the dirt and stains out of clothes.

Terrible product. Around the 1 year mark the ‘on’ button stopped working. I had to push it vigorously to even maybe get it to work. Then it just stopped working wouldn’t turn on. I called LG they sent somebody out to look at it $150 later, LG said I needed a new part that would cost $400+. I expected a lot more for such a pricey washer. I would never buy LG again.

Good sized drum (4.8 cuft). We were concerned that it was going to be to small but had more than enough room for our large load even with the agitator. Easy to use

Washer broke down in less than year from the power board I would not recommend this product at all.

Faulty spring caused power button to break after 14 months. Now the sensors don't work after 18 months. Speed Wash cycles takes over 2 hours, apparently because of soap or balancing or who knows what. Service said I should try washing only a few items at a time. What a joke. My previous Amana lasted 20 years. Hey Manufacturers: STOP MAKING COMPUTER-DRIVEN WASHERS WITH SENSORS. THEY SUCK. I'm more than capable of selecting the size of the load in the machine.

I have had for about 6 months. Runs good and love the size

Very big tub and many cleaning options Relatively quiet and the class top is very cool

[This review was collected as part of a promotion.] I brought this a year ago and I am truly happy with my purchase.

After 14 months of use and running the cleaning cycles as recommended this machine is dangerously moldy. Mold flakes all over our kids clothes and bedding. LG says its not there issue because the product is past 12months of purchase. NASTY

Picked LG for our new laundry based on CR reliability reports and availability of a proper center agitator. We originally had a 5.3 Cubic ft GE top loader (1995-2012) and then tried other front load and top load HE washers but were never satisfied with their washing performance. What good is it to save water if the clothes don't get clean? The last top load Samsung we had used so little water some of the clothes didn't even get wet. This LG washer was the closest on the market to matching our old GE and it's a lot better than the other modern machines we tried but still falls short. Doesn't handle unbalanced loads as well, not quite as big capacity, and we still can't control how much water it puts in (thinks it's smarter than we are). Maybe it is but who cares? I'd gladly trade all these computerized "features" we'll never use (hence the 2 stars in that category) for the simple obedience and reliability of the old rotary switch controls.

This washer has the Agitator in it that’s what’s needed to clean clothes.This washer allows you to add more water and a deep water cycle that’s a plus.I try one of them new fancy washing machine with no agitator in it my clothes was never clean.I love mine so much I purchased one for my son for his birthday.

What a strange machine. It ran for over an hour and yet NEVER got the clothes wet. Plan to use this washing machine as a door stop or paperweight, because it does not wash clothes. Maybe only the Emperor's new clothes, ha ha.

I am approaching one year with this wash machine- the only issue to come across is i lost a button from my pants in between the drum and the wall- causing it have a load error. Tech found it, showed it to me, and then we were able to remove the stuck button. I run approx 4-6 loads a week, between normal clothes, bedding, and sports equipment- i chose LG because every other product i have used or seen from them work excellent. and are easy to use.

For the people that are saying it's a not recommended product you gave to remember this machine works the same as a energy efficient front load machine that does not use a lot a water but this top load machine let's you do a bigger load The water plus feature is not supposed to fill up the machine to the top if it did this would make it a non energy efficient machine. The water plus feature only works with the deep wash cycle hence the name deep wash it adds more water but not right up to the top. I have no problem with this machine and it does a excellent job on getting the clothes clean. As for the bad reviews on leaving soap residue you are probably using to much you only need a little bit. Love all the features on this machine

[This review was collected as part of a promotion.] Before we bought our LG washer we researched washers thru Consumers Report magazine. All the top rated washers were made by LG. We have nor regretted our decision to purchase our LG machine. I love all the additional features that my old washer did not have.

[This review was collected as part of a promotion.] I like it except when washing dog beds it becomes unbalanced and doesn't spin dry; also do not like the lock feature!

[This review was collected as part of a promotion.] It stopped working the first week in August is the end of September and is still not working can get someone to be responsible enough to refund me so I can get a replacement

[This review was collected as part of a promotion.] The washer does the job quickly and quietly. It been better than I thought possible.

I came home from a fishing trip with my grandson to my wife’s words, hope you had fun , the washing machine is broke. Just what every man wants to hear. I have kept the old broken machine running for over thirty years . The old one was stopped production in 1998 so I figured maybe it was time for a new one. I purchased the LG 4.8 cubic foot top loading machine and brought her home. My wife was volunteering at the hospital so I had time to get it installed before she got home . I had fun with it myself so easy to set up and a gorgeous machine I love stainless steel. It was ready to run when she got home. I explain all the features which for us 70+ year olds can be scary but she’s a pro now after weeks. The phone interface is so cool. And you can amuse the grandchildren let them look down through the lid while it’s running , it’s mesmerizing. So quiet you can barely hear it running. Great unit couldn’t be happier kind of wish the old one would have shut down sooner and we are going to save a ton of water and power! Life is Good!

[This review was collected as part of a promotion.] The washer is very easy to install. I'm surprised at the quietness during working. My old one was very noisy. It also has lots of programs and provides different wash options which I like the most.

We mainly bought this model because it matched the dryer we bought less than a year ago. I am glad we got the one with the agitator but it does not move the items in the washer as much as I would like unless I add extra water. Having the option for “deep wash” is a huge selling point to me. There are some items I really want covered with water to feel like they are clean. I like using liquid fabric softener so I like the dispenser that water runs through so I don’t have blue blotches on my clothing when done with the wash. I like it being diluted before it hits my clothing. The biggest shock when we got this washer was that the door locked when the machine started. I felt out of control like I could not check something in the wash or add another item or more detergent if I wanted. My friend told me I needed to read all the directions and that I would find my answer to open the door mid wash. I must not have read well enough because I didn’t find that. I decided to just try what her instructions said and it worked. I touched the “Hold to Start” button which you can also “Hold to Stop” and the door unlocked so I could open the lid. There is a down side to opening the door mid wash. I thought it would mean that I could open the door and soak my clothes an extra amount of time, but NOPE, when I tried that it showed me who was the boss and drained all the water and detergent out so I had to start over. I will not try that again and will just be happy that I can unlock the door and add the items I want. I love the soft close on the lid. I also like the clear lid. It helps me understand what each different kind of load does. I would be crazy with a locked lid if I didn’t understand what was going on inside. It would be particularly hard if I didn’t understand that it goes around during the sensing phase with no water. I think sensing means it is figuring out how many items are in the load so it can add water accordingly. I love the large drum. I am able to wash more rugs at the same time, like rugs from two bathrooms instead of just one. The same with sheets, today I washed sheets from 1 king and one twin with plenty of room. I did decide to dry the two sets separately however. I am happy with my purchase. My advice is to make sure you don’t complain until you understand what you are doing. I still have new things to learn but I have made a lot of progress so far.