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Customer Reviews for Luma Comfort 28 lbs. of Ice Day Countertop Clear Portable Ice Maker BPA Free Parts Perfect for Cocktails and Soda in Stainless Steel

Internet #205586063

Model #IM200SS

Store SKU #1001028746

  • FOR FAMILY HEALTH - Safe on BPA Free approved ice to use everyday
  • CRYSTAL CLEAR ICE - Restaurant quality clear ice cubes everyday
  • COMPACT DESIGN - Modern Portable ice maker fits on any countertop

Customer Reviews

  • 4.3
    out of 265 reviews
  • 84% recommend this product
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Showing 1-30 of 265 reviews
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
I love this ice maker, it makes ice fast and is better than any fridge ice maker I have ever had.
I love this ice maker, it makes ice fast and is better than any fridge ice maker I have ever had.
by
  • Verified Purchase
  • Recommended
I LOVE IT!!!! This is my third lace...
I LOVE IT!!!! This is my third lace maker and by far the best. I like that the ice is clear and the machine is nice looking and easy to use. I will recommend this product to people for sure.
by
  • Verified Purchase
Works good so far...
Works good so far
by
  • Verified Purchase
Works perfectly! ...
Works perfectly!
by
  • Verified Purchase
Five stars ⭐️ ⭐️⭐️⭐️⭐️It is working great....
Five stars ⭐️ ⭐️⭐️⭐️⭐️It is working great.
by
  • Verified Purchase
It has been great, since I got. I've only had...
It has been great, since I got. I've only had it for about a month.
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
5 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Easy to use it make a lot of ice
Easy to use it make a lot of ice
by
  • Verified Purchase
  • Recommended
this ice maker does exactly what it is advertised to do. Makes ice easily
this ice maker does exactly what it is advertised to do. Makes ice easily
by
  • Verified Purchase
  • Recommended
Non-Continuous Operation
I purchased 3 machines over a 2 year period and not one lasted even 1 year. It is fairly quiet and makes great clear square ice, but if it doesn't last it's worthless. Lucky for me I purchased from Bed, Bath and Beyond as they have a lifetime replacement! However upon returning my 3rd unit, they informed me they did not carry the machine any longer (more than likely due to returns), but did give me my $$$ back.
by
Response from newairpwrApr 20, 2022
Rich, Thanks for being open and honest about your experience. Your feedback is what helps us improve our products and service every day. Best wishes, Newair Appliances
  • Verified Purchase
Previously owned a Magic Chef countertop ice maker that produced...
Previously owned a Magic Chef countertop ice maker that produced soft, cloudy ice. It died as soon as the warranty did. I replaced multiple parts on it over the course of 2 years- then gave up. Luna makes nice clear ice. So far so good.
by
  • Verified Purchase
Nice clear ice cubes and quick production!
The Luma ice maker is a great product. We constantly use it all year long. It is able to keep up with our high demand for ice (two teenage daughter's activities). After close to a year, we did experience an issue and it was immediately resolved by the customer care, great service in addition to a great product!
by
Response from newairpwrApr 20, 2022
Hello! We are pleased to hear you are enjoying the ice maker and if there are any issues with the unit please let us know. We will be happy to help.
  • Verified Purchase
  • Recommended
Great Icemaker
This is our third ice maker. Two previous machines from other manufacturers were incredibly loud. This is much quieter. Only complaint is that the cubes come out in sheets and don't drop far enough to break apart the way they do in a commercial machine. Otherwise, makes LOTS of clear ice quickly. Customer service is fantastic.
by
  • Verified Purchase
  • Recommended
It makes a lot of ice quickly. A small tray about every 15 minutes that dispenses into the basket...
It makes a lot of ice quickly. A small tray about every 15 minutes that dispenses into the basket. The basket holds about 4-5 cycles of ice before you need to dump it. The ice is clear. The unit works like a cooler but doesn't keep the ice stored like a freezer so over time the ice will melt. There is a drain in the back of the unit to remove leftover water when not using. They do recommend not leaving water in the unit for too long when not making ice. I'd recommend this product.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The luma Free standing clear jive maker is fabulous, easy...
The luma Free standing clear jive maker is fabulous, easy to. Use and makes Ice quickly. The clear ice is wonderful. So happy with this purchase!!!
by
  • Verified Purchase
Perfect for parties and everyday use
Perfect for parties and everyday use
by
  • Verified Purchase
  • Recommended
1 found this review helpful
make the clean ice cubes
I had other company's ice machine. When I melt ice cubes with hot water there are lots of floaters and micros.... Ice cubes are made in the stationary water socket which you can't see and clean. This ice machine makes the ice from the flowing water layers by layers. You can see how ice is made and clean easily. When I melt ice cubes made by this ice machine there are no floater and micros.!!!
by
  • Verified Purchase
  • Recommended
Really bad quality....
Really bad quality.
by
  • Verified Purchase
Does not work quite right. Manual is lousy. ...
Does not work quite right. Manual is lousy. Customer service people at manufacturer are of little help.
by
  • Verified Purchase
i would buy this unit again
used on weekends at a lake house to make drink ice and the unit keeps up and actually will make more then needed and will be put into the freezer for a later date
by
    • Recommended
    Great ice, crystal clear
    I've had this machine for a few months and I love it. It makes perfectly clear ice and lots of it! Making a batch is quick. It also works well to fill an ice container with to keep in the freezer, for larger gatherings and parties. Just make sure to clean it regularly.
    by
      • Recommended
      Great ice maker
      I have an ice maker in my fridge but it doesn't make enough ice when I have parties. This is great for when I need ice for parties. Plug it in the morning of and forget about it.
      by
        • Recommended
        Great ice maker
        Great Ice Maker. Makes clear ice as promised. Unit is quiet and efficient. Ice is made in a timely manner and I never have to wait for it. Easy enough to clean as well. Have owned for a year and much prefer it to other portable units which make bullet shaped ice. Good customer support
        by
          • Recommended
          Good ice maker
          This ice maker has been a backup to our refrigerator ice maker that breaks all the time. This machine is super easy to set up and makes a good amount of ice in a short period of time. The ice is clear and a good size. I would love it to be larger but the size is nice.
          by
            • Recommended
            Nice Ice Maker
            I bought this for my wife after she saw a relatives machine, and she loves it. The amount of ice is perfect for when we have friends over and it does not take long to restock more. The clear ice that it makes is so much nicer than the usual ice and using bottled water makes it just that much better as well. I would definitely recommend this to other people, and just recently bought one similar for a family member.
            by
              • Recommended
              IT' THE COOLEST!
              IT' THE COOLEST!
              by
              • Verified Purchase
              • Recommended
              Would not work when received. Manufacture said return it. No longer in stock! After 2 days of ...
              Would not work when received. Manufacture said return it. No longer in stock! After 2 days of trying resets as per Manufacture it started working. After two days of making ice it now intermittently every 20 minutes sounds like a car with a loose fan belt. It is being returned. Oh..... It does make Ice as advertised. I've ordered a different brand (non clear) at !/2 the cost.
              by
              • Verified Purchase
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