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Customer Reviews for Pfister Venturi Towel Ring in Matte Black

Internet #303009602

Model #BRB-VNC0B

Store SKU #1002543200

  • Bathroom Towel Ring Accessory made of premium metal construction
  • Hand towel ring includes wall mount hardware and screws
  • Match with other styles offered in the bath collection

Customer Reviews

  • 4
    out of 145 reviews
  • 56% recommend this product
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Showing 1-30 of 145 reviews
We actually used this product as the bath tissue holder. It was easy to install, and complimente...
We actually used this product as the bath tissue holder. It was easy to install, and complimented the other hardware nicely. Sturdy.
by
  • Verified Purchase
  • Recommended
I used this towel ring as a toilet paper holder too. I thought it was easy to install, I especial...
I used this towel ring as a toilet paper holder too. I thought it was easy to install, I especially liked that it did'n require a pattern for installation. The product didn't snap on as snugly against the wall as I thought it would, but overall I'm happy with the purchase.
by
  • Verified Purchase
  • Recommended
I'm using it as a toilet paper holder. And bought 2 more for hand towels each side of the sink. ...
I'm using it as a toilet paper holder. And bought 2 more for hand towels each side of the sink. It fits a roll nicely. The best part of it is that you can place a wet wipe package on top of it.
by
  • Verified Purchase
  • Recommended
4 found this review helpful
Modern design.
Modern design.
by
  • Verified Purchase
  • Recommended
What can I say, it's a towel ring..! Well constructed, smart looking, matches my other fixtures.....
What can I say, it's a towel ring..! Well constructed, smart looking, matches my other fixtures.. I'm happy with it...
by
  • DIY
  • Verified Purchase
  • Recommended
2 found this review helpful
Not what I expected
Not sure what I'm doing wrong, but I can't get any of these "snap-on" style fixtures to lock in tight. They're screwed all the way tight. When the fixture clicks down onto the bracket there is way too much play in it. You can wobble it around with your hand.
by
Response from PfisterOct 27, 2016
Hello ccopeland0005,
Please contact our consumer service team at 1-800-PFAUCET (1-800-732-8238), and reference case # 201610735253. We have a team of skilled consumer service agents that can help troubleshoot a solution to the installation issues you have been experiencing. We appreciate you taking the time to share your experience with us, and we look forward to talking to you soon.
Thank you, Pfister Pfister
    2 found this review helpful
    Looks good in the package
    Looks good in the package but is a cheaply “Made in China” bar that is not solid but a stamped or cast form. The mounting device may be easy to install but don’t plan on removing the bar from the wall to replace or relocate it without first having to damage your wall by pulling the entire unit off including the mounting plate and screws. Does not have the typically set screw mounting system. I returned two after opening the package only to find these issues. Save your time and look at something else.
    by
    Response from PfisterAug 4, 2016
    Hello don4,
    Thank you for reaching out to us, regarding your Venturi towel bar. Our consumer service team can help walk through any issues you have been experiencing with the installation.We have created case # 201608616441 for you. Please contact our support team at 1-800-PFAUCET (1-800-732-8238). We also have a video, which you may find helpful, on the subject here: https://www.youtube.com/watch?v=XE7SXCsKl7E&feature=youtu.be&t=1m38s.
    Thank you, Pfister Pfister
    • DIY
    • Verified Purchase
    3 found this review helpful
    Great towel bar
    We love this towel bar in our half bath. It is fashionable, and matched the other brushed nickel hardware we have in the room. A super sized toilet paper roll works just fine.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    exterior great - mounting design flawed
    Looks great but not fit snug against wall so feels cheap. There is no way to adjust with new clip system what happened to the adjustable screw that is on most units? Im planning to return.
    by
    Response from PfisterAug 4, 2016
    Hello Handy,
    Thank you for taking the time to share your experience with your Venturi towel ring. Our consumer service team can help troubleshoot any installation problems you have been experiencing. Please contact our team at 1-800-PFAUCET (1-800-732-8238) and reference case # 201608616162.
    Thank you, Pfister Pfister
      • Recommended
      1 found this review helpful
      Towel ring
      The ring does t stay snug on the base. Followed instructions and the bar moves a little side to side with bath towel weight. Moved it to a hand towel position and it works much better
      by
      Response from PfisterAug 3, 2016
      Hello Handyman,
      Thank you for reaching out to us to share your experience with your Venturi towel ring. We'd love to learn more about the installation, and try to help troubleshoot a solution for you. Please contact our consumer service team at 1-800-PFAUCET (1-800-732-8238) and reference case # 201608614029. We hope to hear from you soon.
      Thank you, Pfister Pfister
        1 found this review helpful
        Works great as a toilet paper holder!
        We bought one to see if it would work as a toilet paper holder and it does! Looks great. Will order another one to use as a towel ring.
        by
        • Verified Purchase
        • Recommended
        1 found this review helpful
        Nice clip
        Good finish for price - easy install wall mounted next to
        by
          • Recommended
          Pfister PLEASE redesign your mounting
          I consider myself a pretty good handyman around the basic repairs and installations. We bought a new vanity and a Pfister faucet to fit it for our bathroom, which is a decent looking product sp we decided to get a matching Towel Ring and a Towel Bar. I only had to open a Towel Ring to realize that the mounting clip, when installed properly, could never allow it to be replaced. It is designed to click in and removal would require a demolition of the wall, even though one of the answers given by the customer support said "You would hold the unit by the base and would then pull up and out to disengage the clip." Bull!!! You will pull the tile of the wall if it is completely engaged. WHAT A SHAME! Such a nice looking product! Taking them back to Home Depot tomorrow. What happened to user-friendly designs? Did that also go to China and down the drain together with the quality???
          by
          Response from PfisterJun 23, 2016
          Hello Dimsky,
          Our consumer service team can help walk through uninstalling your Venturi towel ring if needed. Please contact us directly at 1-800-PFAUCET (1-800-732-8238), and reference case # 201606560203, which we've created for you to speed up the process. We also have a video, which you may find helpful, on the subject here: https://www.youtube.com/watch?v=XE7SXCsKl7E&feature=youtu.be&t=1m38s.
          Thank you, Pfister Pfister
          • DIY
          5 found this review helpful
          clean lines
          Very easy to install. It is sleek and unique Like the square look.
          by
          • DIY
          • Verified Purchase
          • Recommended
          Has potential to be 5 stars
          1. Phister makes some really BEAUTIFUL products but then you open the package that beautiful product came in and see a worthless hanging system. Had to purchase better anchors inorder for it to stay in place and not fall off the wall. (The anchors included were wider than the screws..) 2. I am using this as a toilet paper holder and it truly works the only thing I would ask is that you design more of a "hook" at the end like the Pasedena model so the roll doesn't fall off when pulled by a child :)
          by
          Response from PfisterMay 31, 2016
          Hello Nicole07,
          Thank you for taking the time to share your experience with your Venturi towel ring. User feedback is a great tool for us to utilize when developing new products. We'd love to learn more details about your experience, and help address any further questions or concerns you may have. Please contact our consumer service team at 1-800-PFAUCET (1-800-732-8238), with case # 201605527331.
          Thank you again, Pfister Pfister
            • Recommended
            1 found this review helpful
            Simple installation
            This towel ring looks great & is easy to install. This has a ClickLock mounting system versus the traditional set screw setup. I have not had any problems with it but I have seen several other reviews that have, which concerns me. With this system, you attach the bracket to the wall & then snap the the towel ring onto it. Installation took me maybe 2 minutes at the most. Very simple & clean.
            by
            Response from PfisterMay 11, 2016
            Hello Anthony,
            Thank you for taking the time to share your feedback on your experience with your Venturi towel ring. Pfister's Pforever warranty will cover the finish and function, for as long as you own it. If you have any questions or concerns about any Pfister product, you can call our service team directly at 1-800-PFAUCET (1-800-732-8238).
            Thank you again, Pfister Pfister
            • Recommended
            Easy install bad product
            The snap on feature is easy to use but doesn't keep the towel ring snug to the wall. We are taking this and the other 3 accessories back to Home Depot and picking something else out that doesn't use the failing snap feature.
            by
            Response from PfisterApr 29, 2016
            Hello teamshepherd5,
            Thank you for sharing your feedback with us. We'll be sure to pass your review along to our engineering and product development teams. If you still have the bath accessories in your possession we can work with you to find a resolution you'll be happy with. Please contact our team at pfistersocial@spectrumbrands.com, with case # 201604484288.
            Thank you, Pfister Pfister
            • DIY
            1 found this review helpful
            Bad product
            I like the look of this towel ring, but the bracket that attaches it to the wall is poorly designed. You're left with a loose towel rack that wiggles and you can't take it off the wall easily without bending the bracket and damaging wall. For the price I wouldn't recommend this.
            by
            Response from PfisterMar 29, 2016
            Hello Wrigley07,
            Thank you for taking the time to share your experience with your Venturi towel ring. Your towel ring is covered by Pfister's Pforever warranty, and we want to ensure this gets resolved for you right away. We will be sure to pass along your review to our engineering and design teams. We have created case # 201603436529 for you, please contact our consumer support team at pfistersocial@spectrumbrands.com.
            Thank you, Pfister Pfister
              Love
              I put this in my updated bathroom and it looks awesome! Very good quality!
              by
                • Recommended
                Looks good
                Pfizer is using a new snap on system instead or the old set screw. The snaps don't secure the pieces snugly, so they move around and rattle.
                by
                • DIY
                • Verified Purchase
                2 found this review helpful
                looks very good
                product looks good in my newly remodeled bath room
                by
                • DIY
                • Verified Purchase
                • Recommended
                Looks are deceiving!
                This was the look I wanted & it is beautiful for the price. We had problems from the first try with installation. We ended up keeping 1 towel bar because it appears to fit how it should. Every other piece we installed (same day, same person behind the screw driver!) and none of them would fit tight to the wall. It would only take 1 kid to lean/pull/press on any of them & they'd be on the floor! I believe it's the 'snap on' feature that keeps this product from being great. Home Depot gets 5 stars for their ease of return of all the pieces.
                by
                Response from PfisterDec 15, 2015
                Hello JCinTX,
                If you still have the towel ring, and any other bath accessories, in your possession we would love the opportunity to get some more details on the installation problems you have been experiencing. User feedback and real world use are great tools for us to utilize, so we can continue to work on improving our products. You can contact our consumer support team at pfistersocial@spectrumbrands.com.
                Thank you, Pfister Pfister
                • DIY
                1 found this review helpful
                Excellent Buy
                Put in my newly remodeled bath & love the entire set.
                by
                  • Recommended
                  Easy to install towell ring
                  The Pfister Venturi bath towel holder is as easy to install as advertised. Everything you need is included in the package except your own few, simple tools. The brushed nickle finish and contemporary design is what attracted us to include it in our remolded bath. The installation process so easy, you wonder why no one came up with it before. There are no tiny screws you tighten to faster the holder to the wall plate. Just place it and snap. It's on.
                  by
                  • Recommended
                  Looks great!
                  This was the simplest installation I've ever had! We had already installed a towel hook but didn't quite like it so we replaced it with this towel ring. The towel hook also had the click-it system so all we had to do was take it off and click! The new one was ready to go! It matched our brush nickel towel bars and faucet so now our bathroom is complete.
                  by
                  • Recommended
                  2 found this review helpful
                  Showing 1-30 of 145 reviews

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