Customer Reviews for Samsung 1.6 cu. ft. Over the Range Microwave in Stainless Steel

Hello Mike, thank you for taking time out of your day to share your feedback. You are a valued member of the Samsung family and your opinion matters to us. We manufacture several products that all come with different features. It is only through feedback from customers like yourself that we are able to make our products better. If you have any further concerns, please feel free to reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143420345) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena

Hello, I would have a hard time with that too. We appreciate you taking time out of your busy schedule to share your experience. Your feedback is important to us and it is only through feedback from customers like yourself that we are able to make our products better. I am including a link to a helpful troubleshooting guide to support your concerns on the control panel (https://bit.ly/3vjwSWZ). If you need further assistance, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143404497) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena

Hello MICHAEL, I would have a hard time with that too. Samsung is continually improving its products and services, and your feedback is vital to that process. We are here to help. I am including a troubleshooting guide to support your concerns on the control panel (https://bit.ly/3wtTi9E). If you need further assistance after completing the troubleshooting steps, please feel free to reach out to our support team on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143418121) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena

Hello FRANK, we understand your concerns and we appreciate you taking time out of your day to leave us feedback. We manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. I am including a helpful link to a guide to support your concerns on the control panel (https://bit.ly/34ELu8t). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143363441) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena

I hate onions! But, this isn’t about me and my personal issues. This is about you having a perfectly functional microwave that doesn’t smell. When using the microwave for the first time after purchasing it, you must burn the oil inside the microwave. You can try cleaning inside the unit. The initial smell should disappear slowly after using the oven about 2-3 times. To help with your other problems, it may be better to contact us by using the information below. Thank you for your review! ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 Use this ticket number: 1143344455

Hello Mikey, we are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us and your concerns will be shared with our product team. If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143235513) and it will help our team pull up your information. Thank you for choosing Samsung. ^Lena

Thank you so much, Ellie, for sharing your valued thoughts about this microwave. Samsung appreciates your feedback. ^Jecca