Thank you for taking the time to leave your feedback. We understand you have encountered some issues with your machine right out the box. Luckily, your machine has a 2 year warranty that protects against all manufacturing defects and shipping damage. You can view your warranty and operator's manual at Toro.com/parts. We recommend contacting an Authorized Service Dealer from our extensive list of dealers at Toro.com/locator. A dealer can inspect and repair your machine and have it running smoothly for you in no time.
Check out our Fuel Facts at Toro.com/fuelfacts/. Toro offers preventative maintenance tips to minimize fuel system issues. Keep your machine running smoothly all year long with Toro All Season 4-cycle Engineered Fuel, purchase at any local hardware store.
If you are in need of any further assistance, please feel free to contact our Customer Care Team at Toro.com/parts.