#1 Home Improvement Retailer

Henrietta #1246

Store Details

Contact Us
Pro Service Desk(585)240-8430
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
770 Jefferson Road
Rochester, NY 14623
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Home Depot Truck Rental

  • Propane Exchange

  • Free WiFi

Recycling at The Home Depot

Did you know?

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Our store diverts waste from landfills by accepting lead acid batteries, rechargeable batteries, plastic plant pots, and CFLs for recycling.

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Home Depot stores sent approximately 5.3 million pounds of shredded paper for recycling in 2022. This has helped the planet by preserving over 63,500 trees, keeping over 16,000 trash bags of solid waste out of landfills, saving over 50 million gallons of water, and conserving 7.8 million kilowatt hours of electricity.

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LED lights in your local store reduced energy consumption by 98 million kilowatt hours. Many stores also participate in renewable energy initiatives like wind and solar.

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The Home Depot's core values are based on doing the right thing for our customers and associates. This commitment extends beyond our stores to our local communities, as well as the environment. We are your partners in environmental sustainability. Learn more about our eco actions.

Store Details

Welcome to the Henrietta Home Depot. We hope you will drop by and meet our team today.

We pride ourselves on our ability to help with your DIY jobs. When you need anything from flashlights to water filters, just ask, and our team will take care of you. Find the right product using our Home Depot product locator app. It displays a store map so you can ensure the item is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.

Serving the community is important to us at The Home Depot. In an effort to fill the trades gap, The Home Depot Foundation has pledged to invest $50 million in training through our Path to Pro program. We're committed to providing educational opportunities for people to pursue a career path in home improvement and the skilled trades.

We are here to assist you with every step of your project. Stop by and see us today. Remember to check our local ad before you arrive to know which items are on promotion.

Sincerely,

The Henrietta Hardware Store Team

Frequently Asked Questions About Your Store

Do you carry underground sprinkler supplies?

We've got all the irrigation parts and pipes you need to repair or build your system. With a drip irrigation kit, you can keep your garden and landscaping green and healthy this summer with less effort. Update your hoses and watering cans to enjoy your flowers and greenery as you care for them.

When is the next Home Depot Kids Workshop?

Stop by the Kids Workshop from 9 a.m. to noon on August 3rd for this month's project. A simpler and smaller version of the full-size ones, this tiny dry erase board is a great way to encourage creativity, fine motor skills, and following directions. Team up with your little ones to make this fun craft while supplies last. Don't forget to enjoy the fruits of your labor and leave some time to draw and share your art with everyone!

How do I check my Home Depot gift card balance?

Gift cards to The Home Depot are an excellent choice for housewarming parties, birthdays, and the holidays. DIYers know these gift cards are fun to receive and to give. You can buy gift cards at our brick-and-mortar stores or online at homedepot.com. If you're a recipient, you can visit your local Home Depot store and ask a cashier to check the balance for you or check your gift card balance online. Redeem our gift cards for online or in-store shopping, all with no additional fees.

Does The Home Depot Henrietta offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. with The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We will let you know via email or text message when your order is ready at the store. Bring a valid, government-issued photo ID with you.

Picking up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. When you arrive, park in a designated Curbside Pickup space. It's typically located near the front of the store.
4. Check in through the app to tell us you're here.
5. Wait for us to bring out your order and load it into your vehicle.

Find out more about Curbside Pickup.

Nearby Stores

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Customer Store Reviews

  • 4.7 out of 472 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (472)
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Showing 1-10 of 472 reviews
Return Experience.
I had to return an air conditioner that I bought online. there on July 20 2024 The experience was wonderful. The manager on that day by the name of Amanda went out of her way to help me find a replacement air conditioner. With a smile on her face at all times. Thanks to her and The return employees I had a wonderful experience.❤️
by
    • Recommended
    flooring department
    I have been contacted by different companies to purchase flooring materials and installation services; Home Depot is exceptional in customer handling and offers different options. The price is reasonable.
    by
      • Recommended
      Stellar Customer Service
      I received top notch service from Mimi & Shaheem at the customer service desk.
      by
        • Recommended
        Great Employee
        Mike M was super nice and helpful in loading and securing plywood to the roof of my vehicle.
        by
          • Recommended
          Worst customer service ever
          I was trying to return some items and Aaron at customer swrvice was so rude. He straight up told me that the returns would be denied (they were not) rolled his eyes at me, and at one point said "I know what I'm doing but I'll just stop and listen to you instead". He was clearly on some kind of power trip. A couple things needed to be returned with my ID and he said "it will probably me denied" and when it wasn't, "a warning is going to print out for you". He even interrupted a transaction next to him arguing that a guest need to bring the item in to have the method of payment credited and charged to a different card, even though the itwm was a large, heavy delivery only item. His personal appearance was sloppy, dirty blue t shirt and not wearing his apron. His attitude was one of the worst I have ever encountered. He absolutrly should not be in customer service nor should he be mentoring anyone in customer service. He also performed my return under another employee's ID because when I needed help purchasing something, an employee kindly informed me that the person I dealt with at the counter was named Aaron. Caucasian, heavy build, dark messy beard with a dew rag covering his unkempt hair. I was wearing a Pride shirt and have a suspicion he might have been treating me poorly because I was there with my wife and child. Do better, Home Depot. In the ten years I have shopped at the Henrietta, NY location, I've never been treated like that. Beyond unacceptable.
          by
            Great products for every day and some special needs, friendly staff
            I have visited this store often and share with my friends to shop
            by
              • Recommended
              Great staff
              Help me find exactly what I needed , very knowledgeable staff
              by
                Great employees
                All your employees when walking by greet me. Its great! Always ask if we need help or find something!
                by
                  • Recommended
                  Great indoor plants
                  HD carries different plants. Employee Carol helped to quickly unload them so I can pick fresh ones to purchase
                  by
                    • Recommended
                    Great customer service
                    Lee cashier was helpful and friendly . All staff same way and we were quickly helped, finding everything we needed in stock.
                    by
                      • Recommended
                      Showing 1-10 of 472 reviews