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Customer Reviews for Orbit B-Hyve Smart Hose Faucet Irrigation Controller/Wi-Fi Hub

Internet #312203262

Model #21830

Store SKU #1005063826

  • Complete control over hose faucet watering from your smart device
  • Faucet timer with Wi-Fi hub allows real-time weather updates
  • Manual watering at the timer for instant faucet use

Customer Reviews

  • 3.3
    out of 254 reviews
  • 39% recommend this product
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Showing 1-30 of 254 reviews
No work will not connect wifi or bluetooth
Wifi and blue will not connect. Poor instructions week software
by
Response from OrbitIrrigationMay 8, 2023
Hey Ricky, our Orbit support team is happy to help troubleshoot your smart timer's connection. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
    Easy to set up and control!...
    Easy to set up and control!
    by
    • Verified Purchase
    Easy to install and set up. I did contact...
    Easy to install and set up. I did contact customer support for a minor wi-fi connection issue, but that was quickly and efficiently remedied. Timer has been installed to water the garden for over two weeks now and does so without any issues! Vegetables are thriving!
    by
    • Verified Purchase
    Immature product
    Pros Wifi or Bluetooth control via app Schedule watering Weather delay options in app Calculates water usage Cons Creates water hammer when valve closes. Short hub range App difficult to use and confusing Gen 1 hub products are not compatible with Gen 2 hub products like the xD. Horrible system. Does not work well with rechargeable AA batteries. When manual watering, doesn't always connect. Expensive Who knows if 10 years from now, this device and its app will still work.
    by
    Response from OrbitIrrigationMay 3, 2023
    Hey Johnson, We are sorry to hear you are unhappy with our Orbit B-Hyve product. We would be happy to assist you, We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
      Awesome Controller. will buy if i need to. good product...
      Awesome Controller. will buy if i need to. good product
      by
      • Verified Purchase
      Reliable and great product!
      I have and am still using the same 5 of these timers for the past 6+ years. Couple of tricky points I want to add. (A) The hub is very important to how well the unit will work. You want to install it half way between your router and the timer. Orbit used-to sell these timers without the hub. Now I can't find one sold by itself. I think maybe so many user have connectivity issues, Orbit decide to bundle the hub without choice. You need just one hub regardless of how many hose end timers. And if you already run a full size hard-wired B-Hvye station, you don't need the hub. (B) If you can't connect with WIFI to the unit. Close the phone, turn on bluetooth (make sure your are within range), then load the app again. Try until you connect this way. Usually I will connect within 2 more times. (C) Use rechargeable batteries to save money. On average, I have it turn ON twice a day for 4 min each time, my batteries (2,000 mah) last for 2+ month before needing to recharge. The app will say your batteries are low, but they will last. Reason is because it is design to read regular alkaline battery's fresh starting voltage of 1.5v or 1.6v. Rechargeable battery has fully charge voltage at 1.4v only. So the timer thinks the batteries are dying even when fully charged. I never had one timer fail on me. When its battery power are low (about 20%) it will notify you on the app and not turn ON the sprinkler in case it doesn't have power to shut itself off.
      by
        • Recommended
        Like this product a lot - especially the ability to...
        Like this product a lot - especially the ability to program it or manually run it remotely. Definitely worth the money.
        by
        • Verified Purchase
        I returned three of these to Home Depot
        I spent hours with Orbit support and tried three different units before I found out the unit only works with 2.4 wifi. It doesn't work with 5.0 which it what I have. if you want to connect via wifi and have 5.0 this is not the unit.
        by
        Response from OrbitIrrigationApr 12, 2023
        Hey Dave, I'm sorry to hear that this timer did not connect to your 5GHz network. Our B-hyve® XR Smart Indoor/Outdoor Sprinkler Timer has the ability to connect to your network type. Our Orbit support team would be happy to answer any questions you have about this model. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
          Connected relatively quick and us functioning properly....
          Connected relatively quick and us functioning properly.
          by
          • Verified Purchase
          I it’s works great and connects perfectly no Wi-Fi problems...
          I it’s works great and connects perfectly no Wi-Fi problems
          by
          • Verified Purchase
          by
          • Verified Purchase
          Using for home freeze protection
          Using in vacation home/camp. Wifi access is great for this. What I learned so far: 1st download the B hyve app. For combo faucet timer AND wifi hub you must Add both devices. After device 1 is added, you will start over at beginning to add device 2. Keep going, it’ll get you there. Use “Watering Budget” to extend run time, eg 4 hrs can extend to 8 hrs via 200%. Add another Zone for more time. Valve is fully open or closed, does not regulate flow rate. Test it lots before you leave it.
          by
            • Recommended
            Works but quirky and difficult to set up
            Works but very quirky. However, the date and the on/off seem out of synch. Also, very very difficult to set up.
            by
            Response from OrbitIrrigationDec 7, 2022
            Hey Michael, our Orbit support team is happy to help with the programming of our B-Hyve hose timers. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
            • Verified Purchase
            • Recommended
            1 found this review helpful
            Constant disconnects Bluetooth only worked on day one. Wi-Fi never...
            Constant disconnects Bluetooth only worked on day one. Wi-Fi never worked. Please avoid
            by
            Response from OrbitIrrigationNov 16, 2022
            Hey there, I'm sorry to hear about your connection issues with this B-hyve hose timer. Our Orbit support team is happy to help ensure your device is connected. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
            • Verified Purchase
            It works well so far....
            It works well so far.
            by
            • Verified Purchase
            The package failed to explain the hub was Gen I...
            The package failed to explain the hub was Gen I and would not operate my other B-Hyve device. Very poor communication.
            by
            • Verified Purchase
            I use it over the internet and it works great....
            I use it over the internet and it works great. I bought 2 for front and rear yards and I recommend them. No problems plus you can adjust it on your cell.
            by
            • Verified Purchase
            by
            • Verified Purchase
            by
            • Verified Purchase
            Would never link to the hub...
            Would never link to the hub
            by
            Response from OrbitIrrigationSep 27, 2022
            Hey there, our Orbit support team would be happy to help with connectivity issues. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
            • Verified Purchase
            1 found this review helpful
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            They are not user friendly and don’t stay connected...
            They are not user friendly and don’t stay connected
            by
            Response from OrbitIrrigationSep 15, 2022
            Hey there, our Orbit support team is happy to help with the connectivity and operation of our B-hyve hose timers. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
            • Verified Purchase
            doesn't stay connected well....
            doesn't stay connected well.
            by
            Response from OrbitIrrigationSep 14, 2022
            Hi there, our Orbit support team is happy to help with any connection issues you're facing with our B-hyve timers. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            Response from OrbitIrrigationSep 12, 2022
            Hi there, I'm sorry you were not satisfied with this Wi-Fi hub. Our Orbit support team would be happy to discuss your concerns with this product. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
            • Verified Purchase
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            • Verified Purchase
            Absolute garbage!
            Dont waste your money. Youll spend more time trying to get it to work properly than you will if you just do it yourself. It may connect right away, but it wont stay connected for long. I wish i hadn’t wasted my money on a product that i “thought” would make my life easier. Definitely not worth the money!!
            by
            Response from OrbitIrrigationAug 29, 2022
            Hey Terry, our Orbit support team is happy to help with the programming and operation of our Orbit hose timers. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
              • Recommended
              I am going to return it because it is not...
              I am going to return it because it is not working
              by
              Response from OrbitIrrigationAug 28, 2022
              Hey there, I'm sorry to hear about your experience with this controller. Our Orbit support team is happy to help when issues like this arise. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
              • Verified Purchase
              by
              • Verified Purchase
              Works like a champ. Controls are easy to use... and...
              Works like a champ. Controls are easy to use... and the link to my iPhone is a nice feature. The only item I added to my setup is a water meter that lets me know how much water I'm actually distributing to my nozzles. (The Orbit does seem to have the ability to measure water flow, if it is above a certain level. I'm only watering 5 shrubs and it didn't have sufficient flow to detect. The $8 meter is a great add-on.
              by
              • Verified Purchase
              Bluetooth and Wifi adds together to unreliable
              The valve itself is bluethooth. Then its got this dongle that connects to your wifi and from there over bluetooth to the vavle. Did I mention that this dongle isn't weatherproof? So you have to have an outlet with good wifi and able to reach the valve over bluetooth. This thing is completely useless to me.
              by
              Response from OrbitIrrigationAug 24, 2022
              Hey Mike, our Orbit support team would be happy to help with the set-up of your hose timer and ensure it works as expected. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day. OrbitIrrigation
                Showing 1-30 of 254 reviews

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