Wifi and blue will not connect. Poor instructions week software
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Response from OrbitIrrigationMay 8, 2023
Hey Ricky, our Orbit support team is happy to help troubleshoot your smart timer's connection. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
May 4, 2023
Easy to set up and control!...
Easy to set up and control!
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Verified Purchase
May 3, 2023
Easy to install and set up. I did contact...
Easy to install and set up. I did contact customer support for a minor wi-fi connection issue, but that was quickly and efficiently remedied. Timer has been installed to water the garden for over two weeks now and does so without any issues! Vegetables are thriving!
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Verified Purchase
May 2, 2023
Immature product
Pros
Wifi or Bluetooth control via app
Schedule watering
Weather delay options in app
Calculates water usage
Cons
Creates water hammer when valve closes.
Short hub range
App difficult to use and confusing
Gen 1 hub products are not compatible with Gen 2 hub products like the xD. Horrible system.
Does not work well with rechargeable AA batteries.
When manual watering, doesn't always connect.
Expensive
Who knows if 10 years from now, this device and its app will still work.
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Response from OrbitIrrigationMay 3, 2023
Hey Johnson, We are sorry to hear you are unhappy with our Orbit B-Hyve product. We would be happy to assist you, We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Apr 26, 2023
Awesome Controller. will buy if i need to. good product...
Awesome Controller. will buy if i need to. good product
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Verified Purchase
Apr 24, 2023
Reliable and great product!
I have and am still using the same 5 of these timers for the past 6+ years. Couple of tricky points I want to add. (A) The hub is very important to how well the unit will work. You want to install it half way between your router and the timer. Orbit used-to sell these timers without the hub. Now I can't find one sold by itself. I think maybe so many user have connectivity issues, Orbit decide to bundle the hub without choice. You need just one hub regardless of how many hose end timers. And if you already run a full size hard-wired B-Hvye station, you don't need the hub. (B) If you can't connect with WIFI to the unit. Close the phone, turn on bluetooth (make sure your are within range), then load the app again. Try until you connect this way. Usually I will connect within 2 more times. (C) Use rechargeable batteries to save money. On average, I have it turn ON twice a day for 4 min each time, my batteries (2,000 mah) last for 2+ month before needing to recharge. The app will say your batteries are low, but they will last. Reason is because it is design to read regular alkaline battery's fresh starting voltage of 1.5v or 1.6v. Rechargeable battery has fully charge voltage at 1.4v only. So the timer thinks the batteries are dying even when fully charged.
I never had one timer fail on me. When its battery power are low (about 20%) it will notify you on the app and not turn ON the sprinkler in case it doesn't have power to shut itself off.
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Recommended
Apr 14, 2023
Like this product a lot - especially the ability to...
Like this product a lot - especially the ability to program it or manually run it remotely. Definitely worth the money.
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Verified Purchase
Apr 12, 2023
I returned three of these to Home Depot
I spent hours with Orbit support and tried three different units before I found out the unit only works with 2.4 wifi. It doesn't work with 5.0 which it what I have. if you want to connect via wifi and have 5.0 this is not the unit.
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Response from OrbitIrrigationApr 12, 2023
Hey Dave, I'm sorry to hear that this timer did not connect to your 5GHz network. Our B-hyve® XR Smart Indoor/Outdoor Sprinkler Timer has the ability to connect to your network type. Our Orbit support team would be happy to answer any questions you have about this model. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Mar 29, 2023
Connected relatively quick and us functioning properly....
Connected relatively quick and us functioning properly.
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Verified Purchase
Mar 9, 2023
I it’s works great and connects perfectly no Wi-Fi problems...
I it’s works great and connects perfectly no Wi-Fi problems
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Verified Purchase
Jan 5, 2023
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Verified Purchase
Dec 21, 2022
Using for home freeze protection
Using in vacation home/camp. Wifi access is great for this.
What I learned so far:
1st download the B hyve app.
For combo faucet timer AND wifi hub you must Add both devices. After device 1 is added, you will start over at beginning to add device 2. Keep going, it’ll get you there.
Use “Watering Budget” to extend run time, eg 4 hrs can extend to 8 hrs via 200%. Add another Zone for more time.
Valve is fully open or closed, does not regulate flow rate.
Test it lots before you leave it.
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Recommended
Dec 7, 2022
Works but quirky and difficult to set up
Works but very quirky. However, the date and the on/off seem out of synch. Also, very very difficult to set up.
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Response from OrbitIrrigationDec 7, 2022
Hey Michael, our Orbit support team is happy to help with the programming of our B-Hyve hose timers. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Verified Purchase
Recommended
1 found this review helpful
Nov 16, 2022
Constant disconnects Bluetooth only worked on day one. Wi-Fi never...
Constant disconnects Bluetooth only worked on day one. Wi-Fi never worked. Please avoid
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Response from OrbitIrrigationNov 16, 2022
Hey there, I'm sorry to hear about your connection issues with this B-hyve hose timer. Our Orbit support team is happy to help ensure your device is connected. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Verified Purchase
Oct 26, 2022
It works well so far....
It works well so far.
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Verified Purchase
Oct 19, 2022
The package failed to explain the hub was Gen I...
The package failed to explain the hub was Gen I and would not operate my other B-Hyve device. Very poor communication.
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Verified Purchase
Oct 13, 2022
I use it over the internet and it works great....
I use it over the internet and it works great. I bought 2 for front and rear yards and I recommend them. No problems plus you can adjust it on your cell.
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Verified Purchase
Oct 5, 2022
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Verified Purchase
Sep 29, 2022
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Verified Purchase
Sep 27, 2022
Would never link to the hub...
Would never link to the hub
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Response from OrbitIrrigationSep 27, 2022
Hey there, our Orbit support team would be happy to help with connectivity issues. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Verified Purchase
1 found this review helpful
Sep 24, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Sep 14, 2022
They are not user friendly and don’t stay connected...
They are not user friendly and don’t stay connected
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Response from OrbitIrrigationSep 15, 2022
Hey there, our Orbit support team is happy to help with the connectivity and operation of our B-hyve hose timers. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Verified Purchase
Sep 11, 2022
doesn't stay connected well....
doesn't stay connected well.
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Response from OrbitIrrigationSep 14, 2022
Hi there, our Orbit support team is happy to help with any connection issues you're facing with our B-hyve timers. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Verified Purchase
Sep 11, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from OrbitIrrigationSep 12, 2022
Hi there, I'm sorry you were not satisfied with this Wi-Fi hub. Our Orbit support team would be happy to discuss your concerns with this product. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Verified Purchase
Sep 8, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Aug 29, 2022
Absolute garbage!
Dont waste your money. Youll spend more time trying to get it to work properly than you will if you just do it yourself. It may connect right away, but it wont stay connected for long. I wish i hadn’t wasted my money on a product that i “thought” would make my life easier. Definitely not worth the money!!
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Response from OrbitIrrigationAug 29, 2022
Hey Terry, our Orbit support team is happy to help with the programming and operation of our Orbit hose timers. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Recommended
Aug 26, 2022
I am going to return it because it is not...
I am going to return it because it is not working
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Response from OrbitIrrigationAug 28, 2022
Hey there, I'm sorry to hear about your experience with this controller. Our Orbit support team is happy to help when issues like this arise. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.
Verified Purchase
Aug 24, 2022
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Verified Purchase
Aug 24, 2022
Works like a champ. Controls are easy to use... and...
Works like a champ. Controls are easy to use... and the link to my iPhone is a nice feature. The only item I added to my setup is a water meter that lets me know how much water I'm actually distributing to my nozzles. (The Orbit does seem to have the ability to measure water flow, if it is above a certain level. I'm only watering 5 shrubs and it didn't have sufficient flow to detect. The $8 meter is a great add-on.
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Verified Purchase
Aug 23, 2022
Bluetooth and Wifi adds together to unreliable
The valve itself is bluethooth. Then its got this dongle that connects to your wifi and from there over bluetooth to the vavle. Did I mention that this dongle isn't weatherproof?
So you have to have an outlet with good wifi and able to reach the valve over bluetooth.
This thing is completely useless to me.
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Response from OrbitIrrigationAug 24, 2022
Hey Mike, our Orbit support team would be happy to help with the set-up of your hose timer and ensure it works as expected. We can be reached by phone at (800) 488-6156 or online at support.orbitonline.com. Have a great rest of your day.